The staff are friendly and helpful even with people who aren't sure on what they are looking for. The gait analysis and knowledge of staff is second to none. They are able to advise on your unique n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve always shopped in Run Active’s shops but my local branch closed this year. I checked online and my favourite shoes were cheaper on Runactive’s website than the manufacturer! No brainer. They arr... See more
Everyone who works in the store are very knowledgeable and helpful. They accepted the return of a pair of trainers even after I had worn them because they gave me blisters. Will definitely return for... See more
I had a great experience at RunActive. I had a Gait Analysis at the Chelmsford store and they were so attentive and helpful, gave me great advice tailored to my specific needs and goals, and they sugg... See more
Company details
Written by the company
A friendly, knowledgeable popular running specialist established in 2012. With physical stores throughout Essex and a team of experienced runners of all abilities providing expert in-store advice and shoe fitting. Stocking all the latest products from running brands like On, Brooks, New Balance, Saucony, Mizuno, Ronhill, and many many more. We are only too pleased to help you in your search for that perfect running gear.
Contact info
19 Rectory Grove, Leigh on Sea, SS9 2HA, Leigh-on-Sea, United Kingdom
- 01702 662481
- shop@runactive.co.uk
- runactive.co.uk
4.9
Excellent
439 reviews
Hasn’t replied to negative reviews
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All good
Good eventually. No communication from them for a while to start with but when I asked them where my shoes were it was resolved very quickly and efficiently.
April 5, 2025
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Fast and Reliable
Went to a pro running shop and got matched to a pair of Brooks Ghost 16s. Paid £121 in store, and immediately came home and ordered the same pair from RunActive for £84 (this included a discount code). Shipping was included (free) and they arrived the next morning! Highly recommend.
April 3, 2025
First time ordering from RunActive
First time ordering from RunActive. Running shoes arrived quickly and packaged well. Will probably use again if I need anything.
April 3, 2025
Fantastic from start to finish
Fantastic from start to finish. Clear communication, super quick delivery, very competitively priced. I will certainly be ordering again. Thank you!
April 9, 2025
Unprompted review
Good price, prompt delivery
My order was delivered promptly, the price was good and a query was answered quickly
April 1, 2025
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So impressed!
Me and my partner both come to get a gait analysis. We was so impressed with the staffs knowledge and the technology they had to offer. We have been running in our new trainers for a couple weeks and have no faults at all.
March 31, 2025
Smooth transaction
Smooth transaction. Dispatched and received item as described quickly.
March 31, 2025
Great product at a good price
Great product at a good price. Despatched quickly with free postage and the option to return free of charge too. Would highly recommend and will not hesitate to order from this company again. Top job !
April 5, 2025
Unprompted review
Swift, seamless transaction
Great products as a very reasonable price, well packaged and delivered swiftly.
Seamless transaction.
March 28, 2025
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Great price and fast online service
Very good service. Found my Shokz open run pro 2s online at this retailer for a brilliant price. I ordered and they were with me just 2 days later. Thank you very much for the fast service!
March 26, 2025
Great service, will use again
Good price. Easy to use website. Clear information and updates on purchase. Item arrived very quickly. Hassle free. Will use again
March 8, 2025
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Great service
Great service ! Very knowledgeable staff and friendly too. I would advise anyone taking up running to go to Run Active to ensure they get the correct equipment for their running style. Would highly recommend
March 10, 2025
Excellent customer service
Went for Gait analysis and the service was brilliant. Even though the shop was busy the guys were attentive and gave me the time to decide what I needed, helping me to decide on the right shoe for me
March 22, 2025
Unprompted review
Brilliant company
Brilliant company, product as advertised, clear communication and quick delivery, thanks!
March 8, 2025
Went for a gait analysis as I’ve been…
Went for a gait analysis as I’ve been suffering with shin splints! Felt at ease straight away and was given really good advice. Was allowed to try on as many shoes and test them to make sure they felt okay. Really fantastic service! Would deffo recommend
March 20, 2025
Unprompted review
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Competitive price and very quik delivery
Competitive price and very quick delivery. Great Service and would highly recommend. Thank you.
March 14, 2025
Prompt delivery and refund
The running shoes that I ordered arrived in two days. Unfortunately, they were not wide enough so I returned them and received a prompt refund.
March 10, 2025
My item came very quickly and the…
My item came very quickly and the shoe's are unbelievable so thank you so much xxx
March 14, 2025
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