Runandfly Reviews 

285
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

These beautiful dungarees look fly as all heck, are soft and comfortable, and survived a first wash with no colour bleed or fabric shrinkage. Im fairly short so have to roll up the cuffs and have the... See more

Rated 4 out of 5 stars

Loved the highland cow design on the cycling shorts. Material slightly thicker than expected but very comfortable to wear. True to size guide

Rated 5 out of 5 stars

Fast delivery. Excellent quality dresses,to add to my collection of Run and Fly dungarees and jackets! The style and comfort in wear is consistently great from this company. The dresses are properly s... See more

Rated 5 out of 5 stars

For anyone who is a dungarees fan and looking to buy a new pair. Then forget about mainstream suppliers. Run and Fly products range from unisex dungarees to many other clothing items. All clothing p... See more

Company details

  1. Women's Clothing Store
  2. Men's Clothing Store

Written by the company

Quirky and fun British brand. Retro, cute and colourful clothing to make your wardrobe POP.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

285 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(285)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Amazing style, be careful when sizing though

Lovely prints, wearing these clothes makes me feel all special! I had to send back a pair of dungarees because the sizing is a bit weird (according to the chart my size should've been 12 but it's actually more of a 16). Make sure to read the comments on the products, would have saved me some time.

January 24, 2023
Rated 4 out of 5 stars

I love all the designs and shipping was…

I love all the designs and shipping was very fast for having to come to the US. The only thing I didn’t like is that all the dungarees fit slightly differently. As a person who prefers tighter clothing and was in between sizes I would have sized down if I had know how they would fit

January 24, 2023
Rated 5 out of 5 stars

Beautiful clothing and great service

This was my first time ordering from RunandFly..
Order was easy to place and despatched in due time. Unfortunately i received the wrong order.
Customer service was fantastic though. They replied to my email within a few hours and despatched the right item straight away on next day delivery. Mistakes happen and this was handled perfectly!
On the plus side, my dungarees are fabulous quality and i adore them.
Could not recommend enough!

January 19, 2023
Unprompted review
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Rated 5 out of 5 stars

Won't wear anything else! Teacher approved :)

I'd had my eye on the Sugar and Sloth dungarees since last Spring, but they sold out very quickly. I contacted Run and Fly back in August and asked if they would ever restock them and they said possibly, giving me hope. Then, in December, I was notified they had been restocked and I purchased them immediately. Their site said nothing would be shipped between Christmas and New Year's, so I wasn't expecting them until the end of January. But they arrived on January 9th! I was super excited and absolutely love them. This is my 7th pair of dungarees from Run and Fly, one for every day of the week :) I can't wait to see what is coming up for me to snatch next 😊 My students love them as much as I do!

January 9, 2023
Rated 5 out of 5 stars

Super Dino dungarees!

Package received and dungarees are beautiful. Excellent quality and a super fun print. Bought as a gift for my daughter and she has worn them every day since! Would love to buy in other prints!

January 13, 2023
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Rated 4 out of 5 stars

Attentive

This company is really attentive and has good costumer service. When I ordered, I messed up and put the wrong delivering address! But when I emailed them, they changed it rapidly to make sure I receive my package.

December 16, 2022
Rated 5 out of 5 stars

Lovely quality

I have ordered loads from this site - really lovely stuff. The jumpers are such high quality and I get lots of compliments on my boilersuits. Really enjoy the products

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent design and quality clothing

Excellent design and quality clothing I've been a longtime customer now bought my first pair of black and white pinstripe skinny jeans back in 2018 and I've been buying pants from this company ever since

November 2, 2022
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Reply from Runandfly

thank you! we really appreciate your kind words.

Rated 1 out of 5 stars

I can’t review it as it hasn’t been…

I can’t review it as it hasn’t been delivered yet!

December 1, 2022
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Reply from Runandfly

I am sorry you are yet to get your order but by leaving a one star review you have reviewed the product and service. Unfortunately Royal Mail are on strike at the moment which is something that we cannot control and is hugely impacting order delivery times. Leaving a one star review on trust pilot really hurts small businesses so we hope you will re review when your order arrives. If you think your order has been lost you can contact our customer services via hello@runandfly.co.uk and we will take a look for you.

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Rated 5 out of 5 stars

Perfect Pinafore

Ordered last Thursday and my pinafore came today (Monday). I bought 2 as the sizing can be hit and miss on previous experience. Smaller size fitted perfectly. Postage was free as ordered over £50. Free returns so didn’t have to pay to return unwanted. I will be back for more pinnies in the future !

November 14, 2022
Unprompted review
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Reply from Runandfly

Glad you like it! thanks for your kind words, we really appreciate it.

Rated 5 out of 5 stars

Always great service

Always great service. Love the dungarees so much.

October 11, 2022
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Reply from Runandfly

thank you for the wonderful review, you wonderful human!

Rated 2 out of 5 stars

I really do love their prints (I own I…

I really do love their prints (I own I think ten pairs of their dungarees now), but the quality has been declining with the last few pairs and since I live overseas and can't easily return (too expensive), I'm probably done purchasing from this company. Too many messed up stitches, arriving with the run & fly label only half stitched on, another with the label stitched on upside down, crookedly sewn on pockets, seams with holes in them upon arrival. One pair had two different length legs! And the sizing is all over the place. I used to enthusiastically recommend them, but cannot any longer, which I'm pretty bummed about. :(

November 10, 2022
Unprompted review
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Reply from Runandfly

sorry you feel the quality is declining, I can assure you that it isn't. All of our products are handmade so you do get the old fault as its the nature of not using big machines and humans make mistakes. If you ever have any issues we do our best to help and sort the issue for you, but you do need to let us know when this happens or we cannot help. Please email customer services via hello@runandfly.co.uk and we can sort the issues for you.

Rated 4 out of 5 stars

Lovely dresses, bad sizing

Positive: The prints are great and the items feel well made, postage was fast.
Negatives: customer service seems useless and sizing is all over the place.
I'd recommend ordering several sizes (even several within the same size!) and making use of their free returns. The size 12 was supposed to be a 32/33in waist and I measured it at 34 - customer service directed me to the useful sizing chart telling me it should be 32/33in...

October 31, 2022
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Rated 5 out of 5 stars

Brilliant service

Lovely quality and great returns process. I ordered two dresses and ended up returning one and I got the refund within a couple of days. Couldn’t ask for better service. I’ll certainly be ordering again.

August 29, 2022
Unprompted review

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