Rungne Reviews 

134
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Many loyal patrons frequently praise the exceptional overall quality of the climbing gear, durable apparel, and specially formulated chalk that keeps hands completely dry. Satisfied consumers also highlight the responsive, incredibly helpful customer support team alongside consistently fast shipping times across multiple international delivery regions without any hassle. However, some people mentioned issues with unexpected shipping delays, exceptionally high delivery fees, or frustrating order fulfillment problems during peak sales. A few customers additionally experienced difficulties regarding unexpected sizing discrepancies or unhelpful customer service responses when trying to resolve product return requests.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items like climbing apparel and chalk perform... See more

Quality

Consumers find quality to be exceptional, expressing deep appreciation for the durable gear and... See more

Order

Reviewers mention ambiguous feedback about order experiences, as many customers report quick shipping and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently noting that shipping is fast, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

By the time you go bouldering with Magdust Chalk for the first time, you will notice that there are huge differences when it comes to chalk. I don't want to use any other chalk anymore. The bould... See more

Company replied

Rated 5 out of 5 stars

Rungne has quickly become one of my favorite climbing brands. They offer great value without cutting corners — the products consistently feel premium in both build quality and performance. I also real... See more

Rated 5 out of 5 stars

Recently ordered some MagDust Pro Chalk. First off they had a discount which directed me to make the purchase. The email discount was clear and easy to understand. Ordered without issue, email co... See more

Company replied

Rated 5 out of 5 stars

Rungne has quickly become one of my favorite climbing gear companies. Their products are genuinely high-quality — from chalk to accessories — and everything feels like it’s designed by people who... See more

Company replied


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

134 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(134)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Gear and Even Better Service

Rungne has quickly become one of my favorite climbing gear companies. Their products are genuinely high-quality — from chalk to accessories — and everything feels like it’s designed by people who actually climb. The gear performs exactly how you want it to: reliable, durable, and comfortable.

What really sets Rungne apart, though, is their customer service. Every time I’ve had a question or needed help, they’ve been quick to respond and super friendly. They actually take the time to make things right, which you don’t see from every company.

Overall, Rungne just gets it. Great products, great people, and a company I’m happy to support. Highly recommend to any climber.

December 8, 2025
Unprompted review
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Reply from Rungne

Hi Evan, thank you so much for your amazing review! We’re thrilled to hear that our gear is hitting the mark and that our service has made a positive difference. It really means a lot to us to hear from climbers like you who appreciate the thought and care we put into our products.

Your support and recommendation truly motivate us to keep improving and creating gear that climbers can rely on. We’re grateful to have you in the Rungne community! 🙌

Rated 5 out of 5 stars

Great handle

Great handle. Loved the two different brush heads. I would say 10/10

December 6, 2025
Unprompted review
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Reply from Rungne

Thank you so much for the wonderful review! We’re really happy to hear that you’re enjoying the handle and both brush heads — it means a lot to us. Thanks again for the support!

Rated 5 out of 5 stars

Slab and Dyno tee.

Slab and Dyno tee.

Products are ao good and great quality. They often do sales tho. Have not order their Magdust, but will do it in the future.
Maybe the low stock is the only thing that is bit frustrating.

November 4, 2025
Unprompted review
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Reply from Rungne

Hey David, we’re really glad to hear you love the Slab and Dyno tees and the quality of our products. We appreciate your patience with the low stock — we’re working hard to keep more items available.

Thanks again for the support, and we hope you’ll enjoy Magdust when you try it! 💪

Rated 4 out of 5 stars

Great customer service

Great customer service. Good chalk.

For 5 stars I would need to see different options for delivery couriers. UPS is scummy and out of principle I try to avoid them at all times.

If you receive home delivery, expect them to "fail to deliver".

November 28, 2025
Unprompted review
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Reply from Rungne

Thank you for your feedback and for the kind words about our customer service and chalk, Adam — we truly appreciate it!

We understand your concern about UPS. If you're based in the US, we have good news: we’ll soon be offering domestic shipping with possible other shipping options, giving you more flexibility and reliability.

Thanks again for supporting us and for sharing your thoughts!

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Rated 5 out of 5 stars

Nice webiste easy to use.

Nice webiste easy to use.

Good well made products

November 19, 2025
Unprompted review
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Reply from Rungne

Hey Henry, thanks for the kind words! We’re thrilled to hear you’re enjoying our website and products. 😊

Rated 5 out of 5 stars

Great experience!!

Hey! 😄
I tested the Primate Paradigm Tee yesterday and honestly… it’s perfect.
The quality is incredible, super comfortable, and it feels great when climbing — it moves with you, not against you.
I’m genuinely impressed and really happy with it.
Thanks for crafting something this good. 🙌

November 16, 2025
Unprompted review
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Reply from Rungne

Hey Greg, thank you so much for the kind words! 🙌 We’re thrilled to hear the Primate Paradigm Tee is working so well for you on the wall. Happy climbing! 💪

Rated 5 out of 5 stars

Customer service was impeccable

Customer service was impeccable and the products are awsome!

October 31, 2025
Unprompted review
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Reply from Rungne

Thanks a ton for the awesome review! We’re really happy to hear you had a great experience with our team — and that you’re loving the products too. Your support means a lot to us! 🙌

Rated 5 out of 5 stars

Very high quality

By the time you go bouldering with Magdust Chalk for the first time, you will notice that there are huge differences when it comes to chalk. I don't want to use any other chalk anymore.
The boulder bag is also unique. Whether it's feel, function or stability on the mat, everything seems very well thought out.
Only when it comes to delivery, I would prefer it if other delivery services could also be selected (for example DHL).
I'm reluctant to order something if it's delivered by UPS. Too many negative experiences.
However, everything from Rungne has arrived so far.
I would still happily recommend it.

October 16, 2025
Unprompted review
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Reply from Rungne

Thank you for the amazing review, GerLee! 🙌
We’re really glad you love the Magdust Chalk and the boulder bag — it means a lot to hear that you notice the difference in quality and design.

We completely understand your feedback about delivery options and appreciate you sharing it. We’ll definitely take that into account as we continue improving our service.

Thanks again for recommending us and for being part of the Rúngne community! 💪

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Rated 5 out of 5 stars

Harness Utility Pants

The Harness Utility pants are great and the promotion for a free bag of chalk was very generous. Shipping was fast and convenient. I got the pants on sale, full price is maybe a bit high but this isn’t a giant retailer so it is understandable.

October 20, 2025
Unprompted review
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Reply from Rungne

Thanks so much for the awesome review, Noah! Glad you’re enjoying the Harness Utility Pants and the free chalk. We really value your support—and totally get your note on pricing. Enjoy the climbs! 🙌

Rated 5 out of 5 stars

Amazing climbing pants

The Highballer pants were quite an interesting pair. They looked pretty nice, so I’d feel comfortable wearing them outside. They’re stretchy and comfortable for climbing. As for the “feels like wearing nothing” claim from one of their ads — I wouldn’t personally say that :).

I’d recommend them to most climbers, but I did have one personal issue when it came to refunding: they were too short for me. I’m 193 cm and tried the pants in XL, which ended up being too short overall. The inseam was comfortable, even though the pants were technically one size too small. So if you’re on the taller side, you have to go for another pant — unless Rungne starts selling a size L Tall.

The customer service, though, was amazing. The refund process was automatic and quick, so no complaints there. When I emailed them, they replied the same day to my first message, and almost instantly to the following ones.

I really hope someone at Rungne, or maybe even Magnus himself, sees this review — it’d be great if they made a tall version of these pants :)

Edit: The harness pants are longer than the highballer. Those fit pretty well in xl :)))). Would still love a pair of the highballers

October 18, 2025
Unprompted review
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Reply from Rungne

Thanks so much for the thoughtful review, Adam! We really appreciate your detailed feedback — especially about the fit and your experience with our customer service. Great to hear the Harness Pants worked out better for you! We’ll definitely pass your suggestion about a tall version of the Highballers to our product team 😊.

Thanks again for the support and for taking the time to share your experience! 🙌

Rated 5 out of 5 stars

Comfy, good looking pants for climbing

The pants are really comfy and stretchy. Also look good so you can wear them while outside. Id recommend them to most climbers, but not people who are on the taller side. Id say with a rule of thumb that the pants will be too short. I myself am 194cm and the pants were too short and I wish they fit. Hopefully rungne will make a size called L tall 0_0.

October 15, 2025
Unprompted review
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Reply from Rungne

Thanks a lot again for the review, Adam! We're really glad you like the comfort and style of the pants. Appreciate you pointing out the fit for taller climbers — that’s super helpful feedback. We’ll make sure to share your suggestion about a “Tall” size with our product team for future collections.

Thanks again for the support and for taking the time to share your thoughts!

Rated 5 out of 5 stars

Amazing company and team

Wonderful support team, great quality products, all around amazing company. They’re my number one pick for chalk and climbing gear, i recommend highly

October 17, 2025
Unprompted review
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Reply from Rungne

Thanks so much for the awesome review, Derek! We’re stoked to be your go-to for chalk and gear — your support means a lot! 💪

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Rated 5 out of 5 stars

Fast shipping and awesome products!

Super fast shipping, and awesome products that works for both climbing but also nice/casual wear.

September 1, 2025
Unprompted review
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Reply from Rungne

Thanks so much for the awesome feedback, Magnus! We’re really happy to hear you love the products and that they work well both on and off the wall. Appreciate the support! 🙌

Rated 5 out of 5 stars

Magnus never disappoints

Every time I get high-quality chalk and equipment.
The price is high and customs are whole another story, but quality comes at a cost, and I respect that. I hope they stay on the high end of that scale and keep up the good work.

September 8, 2025
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Reply from Rungne

Hey Ide, thanks so much for the kind words! We’re really glad to hear you value the quality of our chalk and gear—it means a lot to us. We’ll keep working hard to stay true to that standard. 💪 🙌

Rated 5 out of 5 stars

The best chalk

The best chalk on the market feels way better than any other. Really fast shipping. As a student its a little bit on the expensive side compared to other chalks but way way better than any other so its worth every penny. The Craft chalk bag has one thing to improve and that is the sealing, its really hard to get it to perfectly seal it and when you close it it looks goofy :D. Really like that its a bit bigger than other chalk bags.

September 24, 2025
Unprompted review
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Reply from Rungne

Thanks for the great feedback! Glad you’re loving the chalk and the fast shipping—we’ll keep making sure it’s worth every penny.

Rated 5 out of 5 stars

Great Products, even better support

The highballer pants are my favorite. For climbing and just casual. The quality is great and of course I love the look. The chalk is amazing as well but the best part is the service. I can trust that if there is anything wrong or to my disliking, the support will find a great solution for me

September 22, 2025
Unprompted review
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Reply from Rungne

Thanks a lot for your kind words, Michael! We’re glad you love the Highballer Pants, our chalk, and that our support team has been there for you. We truly appreciate you being part of the Rungne community! 🙌

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Rated 1 out of 5 stars

Magjuice

MAGJUICE.
The new formula is a no-no for me. It's too runny and you end up using twice as much compared to the old one. On top of that, it leaves a strange feeling on your hands and doesn't seem to work as well. I've used both and the old formula was much better: it stayed on your hands longer, you could control the amount more precisely, and it had a nicer feel with a better texture.

September 22, 2025
Unprompted review
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Reply from Rungne

Hey Emanuele, thank you for sharing your thoughts with us. We understand that preferences can vary, and while some customers enjoy the new Magjuice formula, others—like yourself—preferred the feel and texture of the previous version.

We want you to know that we are already working on a new formulation of Magjuice that we hope will strike the right balance and meet more of our community’s preferences. Your feedback is really valuable to us as we continue to improve.

We appreciate you taking the time to let us know, and we hope you’ll give the updated version a try once it’s released.

Rated 5 out of 5 stars

Rungne shop

I really like Rungne. Their clothes and climbing gear have a good fit on their t-shirts and a durable quality on their chalk buckets. I also appreciate the fast delivery time—the items always arrive on the promised date, without any hassle.

September 20, 2025
Unprompted review
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Reply from Rungne

Hey Per, thanks for the great review! We’re glad you love the fit, quality, and fast delivery. Appreciate your support! 🙌

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