Runktey Reviews 6

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

6 reviews

5-star
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3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Already worn out

put them straight on after arrival, corduroy texture actually feels pretty sturdy compared to supermarket pants. the waist string isn’t rough on skin. still got faint creases from packaging but didn’t bother me.

April 7, 2026
Rated 5 out of 5 stars

Sparkles up my patio space instantly

Already hung them and the effect is kind of magical at night, honestly didn’t expect the copper wires to stay that steady in the wind. The remote takes a split sec to respond but the brightness is just right. Came in less bulky than the box made me think.

April 7, 2026
Rated 1 out of 5 stars

My order never showed up

My order never showed up. The tracking just said 'Undeliverable and returned to sender' I tried time and time again to contact Runktey but all they keep saying is "E-mail has been replied"
I have opened a case with PayPal.

March 10, 2026
Unprompted review
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Reply from Runktey

Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@runktey.com). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.

Rated 5 out of 5 stars

5 STAR

Just one email to customer services, one email back, problem solved. Proper old-time service: polite, fast, positive. 5 Star.

January 15, 2026

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