Runneroo UK Reviews 27

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer services I have always been happy with my purchases and have bought from them a few times now. My products have always been delivered on time and prices are very reasonable. I will... See more

Rated 5 out of 5 stars

Great communication my order was delayed due to problems with shipment but was kept informed . Also got a sneaky little present 1 dandy bubble gum . Every little helps . Thank you will definitely orde... See more

Rated 2 out of 5 stars

Was disappointed that one of the food packages was not sealed, just tied with a knot. ? Hygienic procedures and safety of packaging.

Company replied

Rated 5 out of 5 stars

Excellent and fast service. Saw the advert yesterday and delivered today. They communicated with me throughout the process. Received texts to alert me that my order is in progress and the time window... See more

Company replied

Company details

  1. Grocery Store

Written by the company

We bring you that little bit closer to Zimbabwe, we know that there is oftentimes you just miss those flavours and goodies from back home. This is where Runneroo comes in. We bring you that little bit closer to Zimbabwe.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 2 out of 5 stars

Was disappointed that one of the food…

Was disappointed that one of the food packages was not sealed, just tied with a knot. ? Hygienic procedures and safety of packaging.

October 20, 2020
Unprompted review
Runneroo UK logo

Reply from Runneroo UK

Hi Rufaro,

We are so sorry that you had a bad experience, we have now implemented new protocols within our distribution centre to ensure that we do not send out packages with hand tied products. All our stock that is purchased fresh will now all come sealed. We are sorry that we did not get it right for you. We have despatched a replacement pack of Kapenta for you.

We hope to be able to serve you again in the future.

Runneroo UK

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Rated 5 out of 5 stars

Thank you

Thank you, kept updated and efficient service.

October 20, 2020
Unprompted review
Runneroo UK logo

Reply from Runneroo UK

Hi Yvonne,

Thank you so much and we hope to see you again very soon.

Kind Regards,

Runneroo UK

Rated 5 out of 5 stars

Efficient service

Excellent and fast service. Saw the advert yesterday and delivered today. They communicated with me throughout the process. Received texts to alert me that my order is in progress and the time window it will be delivered. They didn’t disappoint. I highly recommend Runneroo

October 17, 2020
Unprompted review
Runneroo UK logo

Reply from Runneroo UK

Hi Hazvinei,

Thank you so much, we try our best to make sure that the service is as transparent and easy as possible. Your review has just made all that effort we put in worth it. We thank you so much for trusting us with your goods and we hope to see you again in the not too distant future.

Runneroo UK

Rated 5 out of 5 stars

Runneroo is excellent

Runneroo is excellent. Very fast and efficient, simple process to order online . I mostly love the constant communication, and how the service delivers. My family were so happy, and I’m grateful to Runneroo for making that possible. I highly recommend.

September 8, 2020
Unprompted review
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