We stayed at this holiday home in Nerja, Málaga (Reference: MAL598) for 2 weeks in June 2026. The property is in a fabulous location, about 15 walk to the main town. It is situated in a quiet location... See more
Company replied
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We stayed at this holiday home in Nerja, Málaga (Reference: MAL598) for 2 weeks in June 2026. The property is in a fabulous location, about 15 walk to the main town. It is situated in a quiet location... See more
Company replied
I have just returned from the most amazing week at Finca Los Remedios! This holiday let is exceptional, it has everything you need to sit back and relax. The swimming pool is beautifully designed and... See more
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This was our 2nd year staying at this wonderful villa. And we have just booked for our 3rd stay next year (2027) so to say we enjoyed it is a understatement. It is a fantastic villa. Lucia, Daniel... See more
We’ve just been told-only 3 weeks before our flight, that the villa we booked back in March has been double booked. Despite emailing over a week ago to confirm our booking and arrival details, we’re n... See more
Company replied
You’re invited to join the community of satisfied customers on Ruralidays.com’s official Trustpilot page. Since 2009, our mission has been to connect travelers from around the globe with over 2,700 carefully selected villas in southern Spain. Each property combines comfort, style and authentic Andalusian charm, ensuring you a unique and unforgettable experience. Book your perfect holiday home today and take the first step toward turning the dreams you’ve been imagining into reality. Behind this project stands a dedicated team of more than twenty professionals representing seven different countries, all united by one passion: Andalusia and everything it offers its visitors. Our staff—hailing from Mexico, Argentina, Germany, Italy, and, of course, Spain—brings cultural and linguistic richness to every aspect of our service. From personalized assistance during the booking process to insider tips on the best routes, restaurants and hidden gems, each team member shares a deep love for the land we call home. At Ruralidays, we believe that the key to a memorable holiday lies in the warmth and commitment of those who assist you. That’s why we maintain clear, open communication, listening to your needs and adapting at every turn. Join the thousands of travelers who have already trusted us and rate your experience on Trustpilot: your feedback is essential for helping us improve and continue sharing the beauty of Andalusia with the world.
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Pl. Villa de Castelldefels, 1, 29006, Málaga, Spain
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Harassed twice for a review within 24 hours of making a booking for a holiday in May. Pretty tiresome and no obvious unsubscribe button on the email.

Reply from Ruralidays.com
Lovely website, lovely villas, lovely pictures. Really easy site to use, incredibly customer friendly.

Reply from Ruralidays.com
Good range of properties good prices and we had a great host. Our property was great for the price. Booking process was ok and we were in direct touch with our owner, Francisco, via WhatsApp. He was excellent. So all good.

Reply from Ruralidays.com
I was unsure about booking at first as I hadn’t heard of Ruralidays before, but they provided great customer service and we enjoyed a fantastic week in one of their properties. Highly recommended.

Reply from Ruralidays.com
Used Ruralidays before, so easy to book and make payment, plus free cancellation up to 1 month before

Reply from Ruralidays.com
Very user friendly with immediate confirmation

Reply from Ruralidays.com
Fantastic customer service help. Very fast and efficient.

Reply from Ruralidays.com
Great choice, great pics, web site easy to use, free cancellation and opay balance when you get there. A winning formula I'd say!!

Reply from Ruralidays.com
Ruralidays were very informative and responded very quick to any enquires. The villa was exactly as described and we were very pleased with our stay. Would recommend booking with Ruralidays

Reply from Ruralidays.com
A really fabulous villa with all the amenities needed for a very enjoyable stay! This is our second stay at Villa Flores and I’m sure we’ll be back again!

Reply from Ruralidays.com
My husband and I wanted a holiday away from hustle and bustle, peace and quiet and private. We got exactly that. The Villa is a 12 minute drive from the main road up into the hills. The Villa is not overlooked and really quite private. It was so nice to be able to walk out on to the pool terrace and look at the wonderful view. The road up to the villa is a little bumpy and narrow in places but there are passing places and as long as you take it slow its fine. The villa itself can sleep 8, 6 in the main villa and 2 in a separate annex. The main villa I would say is perfect for 4 people. It could do with another sofa if more than 4 were staying there. The kitchen is small but functional although there is no oven in the kitchen or toaster. There is a 4 ring hob. The oven is in a separate outside kitchen along with the bbq and hot plate which is great for the summer but for out of season an inside oven would be good. We managed it though as we stayed in a few nights and cooked. You would also need to take quick showers as the hot water tank is not very big and again for more than 4 people, someone could get a cool shower, unless it is plugged in to the mains for a while. The hot water is heated via the solar panels so on a cloudy day you would need to plug it in. Getting to the villa worked out well. When we arrived, using google translate on my mobile I whatsapped the owner Carlos and he came to meet us at the meeting point, we then followed him to the villa and he showed us around and gave us the keys. It was easy to communicate with Carlos via google translate if you do not speak Spanish. Once at the villa I used 'What3Words' app to pin point our location to enable navigating back to the villa once we were out and about. There is wifi at the villa but not enough speed to be able to connect to the smart TV for Netflix etc. Carlos, the owner did try for us and provided a dongle for the internet but it wasn't strong enough. I believe he will be looking into improving this. My review could appear to some people as being negative but I hope that is more informative so you know what you are getting. My husband and I loved it, we had a wonderful stay and would certainly stay again.

Reply from Ruralidays.com

Reply from Ruralidays.com
NOT SURE ABOUT THE PAYMENT SYSTEM AS IT COULD BE BETTER BUT ANY QUERIES WE HAD WERE QUICKLY SORTED OUT AS FIRST TIME USING THIS COMPANY.
VERY REASONABLE PRICED AND A LOT TO CHOOSE FROM TO SUIT ALL BUDGETS.

Reply from Ruralidays.com
Great service and fast response on any requests

Reply from Ruralidays.com
Casa La Encina Alora by Ruralidays - the first and only time we have used Ruralidays.
It was so bad, we didn’t even unpack.
The place was gloomy and it was like being in a cave. The location was overlooking a quarry, 15km from the town of Alora, where the nearest shops are. The photographer has been very careful as to what can be seen and not seen.
The access to it isn’t great.
The pool hadn’t been cleaned of leaves and there were a few brown stains which made it look like somebody had had an ‘accident’ in there. Additionally, despite photos showing a door near the pool, the only access to the pool is via walking round from the front of the villa down quite a few steps or a steep slope.
We checked the water pressure when we arrived and the toilet took over 10 minutes to fill up. Not ideal.
We were attacked by flies and wasps as soon as we arrived.
Considering the remote location, there was not even a bottle of water in the fridge. Many of the places we have booked over the years have had a welcome pack, however small. This place had been stripped of everything, even washing up liquid. We drove through Alora during siesta time so hadn't been able to do any shopping en route.
We stayed no longer than half an hour whilst we booked alternative accommodation. This entailed a 90 minute drive, but it was worth it, even though it had been 12 hours since we got out of bed at 3:30 in the UK that morning to go to the airport.
The owners refused to give us any form of refund, the only not very satisfactory compensation we believe to be from Booking.com.
Casa La Encina Alora by Ruralidays is not in any way recommended and neither is Ruralidays based on their attitude towards this booking.
Beware, there are multiple positive reviews by the same person for this villa on one site.

Reply from Ruralidays.com
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