Rushes Florist Reviews 

7
•
TrustScore 2.5 out of 5

2.3

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Company details

  1. Florist
  2. Flower Delivery
  3. Wedding Service

Written by the company

Independent florist and retailer with over 30 years' experience. We're proud to offer same day delivery across the capital and next-day shipping for nationwide customers. Discover our range of fresh, hand-tied bouquets and immerse yourself in our collection of specially selected houseplants. From birthday flowers to anniversary bouquets and wedding designs, we're the local florist Londoners love. Here at Rushes, we've got floral gifting all wrapped up - so, visit us in-store or shop online today.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(7)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Paid but never received the flowers

Paid but never received the flowers. Have emailed them multiple times and also contacted them via their webform but no response. Have disputed through my bank via chargeback and reported to fraud action and trading standards.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! I got caught twice which was silly of me. 2 different flower orders as first one I got the address wrong so reordered again thinking I could resolve. £140 and not seen a single flower! Tried calling - the number just rings out.

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

This is potentially a fake company and…

This is potentially a fake company and has stolen £53 from me. Ordered flowers for delivery and paid extra for delivery before 12pm. They didnt meet this deadline and having called numerous times, each time being given assurances (lies!) that delivery will be done soo, but nothing came. The person i spoke to said they wont give refund, even though i have not received delivery!! Told to call after 6pm which i did, only to have no one answer the calls as their office is now closed. Seriously - DO NOT USE THIS COMPANY Rushes Flowers (aka Rushes Flowers & Plants) - they are con artists.

February 14, 2024
Unprompted review
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Rated 1 out of 5 stars

Shocking communication during a sad emotional time

Rushes Florist put me through stress in a very emotional time. I ordered flowers to be delivered to my old work as a colleague had passed away. They didn’t arrive on the date I had booked for. I couldn’t call them as I now live in Australia. I sent two follow up emails, two Facebook messages (which they read and didn’t respond!). The flowers arrived by the end of the week. In times of grief, flowers should arrive at an appropriate time. Exceptionally poor communication - as in no communication whatsoever. I would have been fine with the flowers arriving a few days late if they’d just told me. I was starting to think they’d run off with my money. If you’re looking for a stress free ordering experience in a sad emotional situation, I would not recommend ordering through Rushes Florist.

November 9, 2022
Unprompted review

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