Easy and simple to use, and just as easy to cancel, after I realized that I didn't need to edit my document at all.
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First wanted me to make an account after I already uploaded all my files. Then it wanted me to subscribe to their horrid subscription that had extremely limited file space after I had finalized everyt... See more
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Very easy to use and a great product from first use! Would recommend, could definitely be cheaper but the pricing is competitive compared to other online tools. If this was cheaper I would subscribe o... See more
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Worked like a char. HIghly recommend this tool when nothing else even pretends to present the docs you need and for a modest fee
Company replied
Company details
- #279 of 335 best companies in Software Company
Written by the company
At RushPDF, we make working with PDFs a breeze! With every tool you need right at your fingertips, you can merge, split, compress, convert, rotate, unlock, and even watermark your PDFs with just a few clicks. Whether you’re handling a single document or managing large batches, we’ve got you covered—quick, easy, and hassle-free!
Contact info
United States
- rushpdf.com
3.7
Average
100 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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My go to place for my pdf editing
My go to place for my pdf editing! Thanks you always!
December 29, 2025
Unprompted review
Reply from RushPDF
Thank you so much for your kind words. We’re glad to be your go-to place for PDF editing, and we truly appreciate your support!
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It worked well for PDF conversion and I…
It worked well for PDF conversion and I like that I was just able to opt out via my account, no hassle. Thanks!
December 23, 2025
Unprompted review
Reply from RushPDF
Thank you so much for your feedback. We’re glad to hear the PDF conversion worked well for you and that the opt-out process was easy and hassle-free. We really appreciate your support!
The easiest way to merge files and…
The easiest way to merge files and create a single document is by using this platform. I did not have to download any app or go anywhere else.
December 22, 2025
Unprompted review
Reply from RushPDF
Thank you for your feedback. We’re glad to hear the platform made it easy to merge your files without needing to download anything else. We appreciate you taking the time to share your experience.
its a scam
its a scam. free subscription into 40 dollar a month charge lol.
December 9, 2025
Unprompted review
Reply from RushPDF
Thank you for your feedback. We’re sorry you feel that way and would like the opportunity to review your account and address any billing concerns.
Please email support@rushpdf.com with Attention: Betty in the subject line. Include the email address used to sign up, the transaction date(s), and the last four digits of the card charged so we can locate the account and assist you.
Pricing, Unusable Login, Customer Service, and Tips for the Customer
After realizing I had been charged twice for a subscription I had attempted to log into their website, at the time it had consistently been a white screen. I had wanted to verify if I had previously cancelled as I swore I had same day after getting a PDF I needed for the trial period or if I had needed to. As well as I had noticed the charges were $49.95 rather than the $39.95 as advertised on their website at the time. When I had emailed support in regards to this information and because I had mentioned the phrase "I wish verify if I had cancelled or if I need to cancel" since I was being polite, instead of advising if their login was down of if the additional $10 was a tax or their pricing had changed and the information had not been updated on their website they had cancelled for me and told me that I can use the services for the time I had paid. However, I was not capable of logging into my account as their login was completely nonfunctional and had not been for some time. When I reinquired about the additional $10 per renewal and being able to use the paid services I did not have access to, they had only told me they could not give me a refund despite that not being what I was asking for. And while I do see their login is now functional, I see their pricing has not been updated. And while this very well could be a legitimate company with a very big price point per month, their customer support is professional only in wording rather than addressing the needs or worries of the customer. If you find yourself in a similar situation I had been where you are incapable of logging in after starting a trial, outreach to your bank's customer service and request RushPDF either be blocked from making charges, or removed from your wallet as both will do the same thing and render them unable to charge you after trial. If your bank asks as to why, let them know you are unable to use the services you are paying for due to being unable to log in and let them know that this website has a history of it if you see this. Do this same day if you can manage to remember. Otherwise you can still do this afterwards if you see they have been charging you after the fact.
December 1, 2025
Unprompted review
Reply from RushPDF
Thank you for taking the time to share such a detailed review. We’re truly sorry for the frustration and confusion you experienced, especially with the login issues and the questions you were trying to get answered.
We understand why you would want to confirm your cancellation status, verify pricing, and ensure you could access the services you paid for. We also regret that our responses did not address your specific concerns in the way you expected.
So we can properly review what happened, including the login error at the time, the pricing you were shown, and the charges you received, please email support@rushpdf.com and put “Attention: Betty” in the subject line. If you can include the email address on the account and a screenshot of the charge details (date and amount), we will investigate and respond with clear next steps.
Thank you again for your feedback. We appreciate the opportunity to look into this and improve.
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Easy to navigate and there's a lot of…
Easy to navigate and there's a lot of option to convert my PDF in different formats.
December 9, 2025
Reply from RushPDF
Thank you for your review! We’re glad to hear the platform was easy to navigate and that the conversion options were helpful.
Refund
There policy states that any refund must be made within 30 days to be elligble. I did mine the hour after and they denied it for an accidental purchase that i had made.
November 10, 2025
Unprompted review
Reply from RushPDF
Thank you for bringing this to our attention. I’m really sorry to hear about the frustration this situation has caused, especially since you reached out so quickly after the accidental purchase. I completely understand how upsetting it feels to have your refund denied under those circumstances.
We will reach out to you directly to review your case and see how we can assist you further. Your experience matters to us, and we want to make sure we handle this with care.
If you have any additional details you’d like us to review in the meantime, please feel free to share them. I'm here to help.
Bad experience
Bad experience. I just buy one service of 0,5€ and two days later 45,9€ removed from my account .
November 24, 2025
Unprompted review
Reply from RushPDF
Thank you for reaching out, and I’m very sorry to hear about this experience. I completely understand how unexpected charges can be frustrating.
To clarify, our service includes a 7-day trial period. If the trial isn’t canceled before it ends, it renews into a monthly subscription automatically.
I’d be happy to take a closer look at your account and help resolve this for you. Could you please email us at support@rushpdf.com
and address the message to Betty. Once I have your details, I can assist further and review the charge.
Thank you again for bringing this to our attention, and I’m here to help.
Fraud , thieves
Fraud, thieves, they stole 90eur from me, I converted one document, for 90cents, and I just now realized they charged, me 6.11.2025 43eur and 26.11.2025 another 43eur, I didnt agreed to that!!!! I had to block my card
November 26, 2025
Unprompted review
Reply from RushPDF
I’m really sorry to hear about this experience and the frustration it has caused.
RushPDF offers a 7-day trial so users can try the service before committing. If the trial is not canceled within those 7 days, it will automatically renew into a paid subscription. This information is displayed during sign-up and at checkout.
So we can assist you directly and review these charges for you, please email us at support@rushpdf.com
and address it to Betty. In your message, please include:
The email address used with RushPDF
The last 4 digits of the card that was charged
The dates and amounts of the charges you mentioned
We’ll take a look and get back to you as soon as possible.
Thank you, and again, I’m sorry for the inconvenience.
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Robert was very responsive & helpful to…
Robert was very responsive & helpful to me!
November 13, 2025
Unprompted review
Reply from RushPDF
Thank you for sharing that! We’re so glad to hear Robert was responsive and helpful — we’ll be sure to pass this along to him.
This is perfect for quick conversions…
This is perfect for quick conversions and merging files.
November 13, 2025
Reply from RushPDF
Thank you! We’re glad to hear it’s been perfect for quick conversions and merging files.
Reply from RushPDF
Thank you so much for your kind words! We’re thrilled to hear you had such a great experience — it truly means a lot to us.
The attention to detail was all the…
The attention to detail was all that made the difference.
November 12, 2025
Reply from RushPDF
Thank you so much for your feedback! We’re glad to hear that our attention to detail made a difference in your experience.
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Don’t use it
Don’t use it. You’ll be charged 40 dollars and no refunds!
November 11, 2025
Unprompted review
Reply from RushPDF
I’m really sorry to hear about your experience — I completely understand how frustrating unexpected charges can be. Please know that RushPDF is a legitimate subscription-based service, and all billing details, including the renewal terms and refund policy, are clearly disclosed during sign-up.
We’d be happy to review your case to ensure everything is handled properly. Please email support@rushpdf.com (attention: Betty) with your account details, and we’ll look into this right away to make things right.
They will try and trick you for a 40…
They will try and trick you for a 40 dollar charge after a short period of time.
April 30, 2025
Unprompted review
Reply from RushPDF
I’m really sorry for the frustration—that’s not the experience we want for you. Please email support@rushpdf.com (attention: Betty) so we can review the charges and make this right.
Great service and easy to navigate.
October 28, 2025
Reply from RushPDF
Thank you for your kind feedback! We’re happy to hear you found our service easy to navigate.
Ease of Use and Navigation
The PDF builder was great and very. Easy to use. The conversion process was very easy to navigate as well. It did not give me a difficult time to get the format I needed. Glad i came across this website. You guys are awesome!
October 22, 2025
Reply from RushPDF
Thank you so much for your wonderful feedback! We’re thrilled to hear you found the PDF builder easy to use.
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RushPDF is great
RushPDF is great. It's simple, easy to use, fast, and versatile I highly recommend others to start using RushPDF as well.
October 22, 2025
Reply from RushPDF
Thank you for your kind feedback! We’re so glad to hear you’re enjoying RushPDF and appreciate your recommendation.
very easy to convert in different formats
I was pretty amazed how the Builder was so easy for me to use. The conversion of the pdf to other formats was easily done. It did not give me a hard time. Very good website. I will highly recommend to family and friends.
October 17, 2025
Reply from RushPDF
Thank you for your wonderful feedback! We’re so happy to hear the Builder and conversion tools worked smoothly for you. We truly appreciate your recommendation!
Convenient and Ease of use!
The builder is very user friendly and I was able to do it in the most efficient manner. The pricing is clear and you really know what you are paying for. I definitely would use the service again.
October 17, 2025
Reply from RushPDF
Thank you for your kind feedback! We’re glad to hear you found the builder easy to use and the pricing clear.
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