russells.co.za Reviews 

Am disappointed with Russels ,paid up my maybe, and delivery, they said the delivery will be on the same day,which they never delivered,a day after,l called they said they will deliver after 3days ,,imagine all this waiting the salesman said they are still having undelivered goods follr people who bought early December,Russells Alexandra,very disappointed in their service

My name is Sharon.I received excellent service from Sara at russells polokwane she was friendly and efficient. Highly recommend!🙂

I was assisted by Lorenzo with my credit application,he was amazing he was sweet and patient with me,I hope Russells promotes him yo a big role he deserves it💯😊

Sade at Cleary park Russell's treated me with the upmost respect and importance....she is really a lovely lady and I recommend everyone to go straight to her because she's such a gem

The service was excellent

What a bad experience, i placed an order on the 15th of December was supposed to receive it on the 21st , to date I still get a new delivery date whenever I call to find out, no communication at all , they promised to get back to me but no one has ever called me, mxm I’m so furious

I paid for a bed online over 2 weeks ago to be delivered, and there customer service keeps telling me they have escalated it to there warehouse. The staff are so incompetent and don't care weather you get your order or not. I have been waiting since for there incompetent delivery department to contact me in regards to a delivery date.
No south african should need to deal with this level of stupidity and incompetence. They should be shut down completely

Great service by Siyanda

Silvia at Russels furniture (Worcester)
I was very happy with the costumer service that I received from Silvia at Russels (Worcester) she is very friendly and kind my sale was done quick and effortless. Thank you Silvia for your service I appreciate it very much.

Bongiswa Mlomo was the lady that helped me at Russels,she was super great at assisting me tjo

Busisiwe Mthembu was very nice, fantastic service. She was friendly and welcoming

Good customer service

Good day

I'm urgently seeking assistance regarding a stove I purchased from Russels Cleary Park approximately one month ago. Three weeks after the purchase, one of the plates stopped working. I reported this issue immediately and had to follow up a few times as I received no feedback.

I was then advised by the salesperson that the supplier would contact me directly. Unfortunately, a month has now passed and the oven plus the one plate is no longer working. I was also informed by one of the salespersons that there is currently no manager available at the store.

This is the first time I have experienced such poor service at Russells Cleary Park. I am paying for a product that is not functioning, and have not received any resolution.

Please assist 🙏🙏

Ntombikhona Customer was service was perfect. Pitsi Donald Mokubedi

Great experience and quick service

My name is Alray, I went to the Cleary Park branch, and was assisted by Sade such a lovely lady made the whole experience of being there very welcoming. Most definitely very kind and helpful.

I got a good service from Ivie