Russian Math Tutors Reviews 82

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We have a wonderful experience with Damir N. as our son's Russian Math tutor. He has a gift for taking complex logical concepts and making them accessible and engaging. Since starting sessions with hi... See more

Rated 5 out of 5 stars

Ms. Safiyah is an amazing tutor who helped me grow in math. I did my first trial and enjoyed how she explained. Really recommend.

Rated 5 out of 5 stars

Ms. Lilit Khiat has been an incredible math tutor for my child over the past year. She has helped build confidence and genuine enjoyment in learning math. Ms. Lilit takes the time to understand how my... See more

Rated 5 out of 5 stars

I am a teacher on the RMT platform since late 2020. I teach, middle school and high school students. The scheduling platform is user friendly, and the online classroom has integrated math dedicated t... See more

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Company details

  1. After School Program
  2. Mathematics School
  3. Private Tutor
  4. Tutoring Service

Written by the company

At Russian Math Tutors, although our tutors are experienced and knowledgeable, their job doesn't end with just explaining the subject to the student: rather, they are the coaches and guides for the children; they encourage, inspire, and motivate our students as they discover for themselves how to "do math" and why it's so important. Whether you're looking for an advanced "Russian Math" after-school program for your child or interested in home-school options, you've come to the right place! Our company approach is unique because we have combined the transparency and flexibility of an Online Tutor Marketplace Platform with the Award-winning Structured Curriculum aimed at delivering top-rated education to our students. At Russian Math Tutors, we've got some of the best private tutors on board who use interactive technologies and techniques to deliver high-quality elementary, middle, and high school math education. Our state-of-the-art LMS program delivers structured lessons aimed at getting your child to understand mathematics on a deeper level! Whether you opt for group sessions or private tutors, your child will benefit from our famous BYOM (Build Your Own Math) program, which received the Russian Presidential Medal in 2000. Our program makes it easy for students to derive instead of memorizing formulas. Get started today!


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4.8

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars

10/10 recommend

I have been working with this platform for my undergraduate-level math and I am really happy with the results. The admins are responsive, polite, and very patient as I could not decide on the type of class I was looking for. They changed the syllabus and the schedule multiple times to meet my needs. They have a professional approach regarding the classes, materials, and scheduling. My learning process has been peaceful and with great results. Thank you for this delightful experience!

October 1, 2023
Unprompted review
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Reply from Russian Math Tutors

Thank you for your amazing review and your positive feedback. We are over the moon to hear that you are really happy with the results of our platform and our admins. Your satisfaction is our top priority, and we are always ready to accommodate your needs and preferences. We are glad that you found our approach professional and helpful, and that our classes, materials, and scheduling suited your learning goals. We are proud of your progress and achievements in math, and we hope that you will continue to enjoy and benefit from our platform. We appreciate your recommendation and your support. We are always working hard to provide the best math education for our students. Please feel free to contact us if you have any questions or suggestions. We value your feedback and your loyalty. We hope to see you again soon.

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Rated 1 out of 5 stars

Please stay away from this platform

Please stay away from this platform. We have a couple of tutors and they are overworked and fall asleep during their 1:1 classes. Give a problem and then dose off. Not professional.

Try emailing them at info at Russianmathtutors.com which is the email they use for customer support and it bounces back. Oh, I also tried scheduling a zoom meeting with customer support and guess what happens… no one lets you in and you are kept waiting. This platform needs to be reported to BBB for ripping Americans off.

Someone from Russian Math Tutors called me to let me know that he will pay $100 to remove my review here.

Contrary to what the customer service rep is saying in his response to my review, the tutor was still in assessment mode after 6 hours of classes. Also my son was not challenged with routine problems.

December 19, 2023
Unprompted review
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Reply from Russian Math Tutors

In response to the customer's allegations, we would like to clarify that the customer's claims are not truthful. After completing four 2-hour lessons with our top tutor, Davit, who has successfully guided numerous students to the IMO level and trained national teams, it became apparent that the student may have found the pressure and responsibility associated with the Olympiad test challenging. Rather than acknowledging this, the customer chose to attribute the issue to the teacher falling asleep.

To ensure full transparency, we provided the client with access to all lesson videos, showcasing the teacher's active participation. Notably, the reviewer omitted any mention of these videos in their review, which would have served as evidence supporting their claims had they viewed them. This underscores the importance of considering all available information before forming conclusions.

Despite promptly refunding the customer for the lessons not taken, we went above and beyond by offering an additional $100 refund. Regrettably, the customer misrepresented this gesture in their review, implying an attempt at bribery.

The customer also claimed to be a highly successful businessman. However, the motivations behind dedicating time to writing numerous negative reviews to harm another business remain unclear. We remain committed to our students' success and delivering exceptional service, and we appreciate the understanding of those who recognize our dedication.

Furthermore, it's worth noting that despite the reported issues, the customer has chosen to continue their lessons with another tutor from our service. This decision suggests a level of satisfaction with our overall service, as they have opted to engage with an alternative instructor. We take pride in offering a diverse range of qualified tutors, and we remain dedicated to ensuring our students receive the highest quality education and support. If there are any specific concerns or areas for improvement, we encourage open communication to address them promptly and enhance the overall learning experience.

Rated 5 out of 5 stars

Exceptional

Mrs. Dyo is knowledgeable, patient and kind. My kids love her fun approach and congenial attitude. She is flexible and conveys the lessons in a way that suits each kid. Great experience so far.

September 13, 2023
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Reply from Russian Math Tutors

Thank you so much for your kind words! It's truly a pleasure to teach your kids and see their progress. Their enthusiasm and curiosity make our sessions together not just educational but a lot of fun as well. I'm thrilled to hear they're enjoying the lessons and benefiting from the personalized approach. Your feedback is greatly appreciated, and I look forward to continuing our journey together. Thank you for entrusting me with such an important part of your children's education!

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Rated 5 out of 5 stars

Very satisfied!

I had a really great experience, my tutor was Elina B and she taught me probability and statistics. Maths was always tough for me, but Elina helped even the most difficult topics seem simple and prepared me for my future business studies. She is very clearly well versed in the subject and was always ready to help me with any questions or issues I had, during our classes and outside of them

August 22, 2023
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Reply from Russian Math Tutors

Thank you so much for your kind words! It's truly a pleasure to teach your kids and see their progress. Their enthusiasm and curiosity make our sessions together not just educational but a lot of fun as well. I'm thrilled to hear they're enjoying the lessons and benefiting from the personalized approach. Your feedback is greatly appreciated, and I look forward to continuing our journey together. Thank you for entrusting me with such an important part of your children's education!

Rated 5 out of 5 stars

Excellent Platform!

RussianMathTutors is a program of the highest quality, providing motivated students access to the most experienced, proven tutors.
One of the main features of RussianMathTutors is that it is possible to find world class teachers specialized in tutoring for math contests such as the AMC, AIME, USAMO and IMO on this platform. Many of them are former medal winners at these contests and have first-hand experience.
The staff is very helpful and the platform is extremely well organized. Working with RussianMathTutors is a wonderful experience for both teachers and students.

August 24, 2023
Rated 5 out of 5 stars

Garik is a great tutor! Definitely recommend

Garik is a great tutor! He explains complicated concepts well and breaks them down for me so that I can easily understand them and is super patient. I always thought I was bad at math until I started these tutoring classes with him. Now I have a lot more confidence in my abilities.

July 17, 2023
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Reply from Russian Math Tutors

Thank you so much for your kind words! It's truly a pleasure to teach your kids and see their progress. Their enthusiasm and curiosity make our sessions together not just educational but a lot of fun as well. I'm thrilled to hear they're enjoying the lessons and benefiting from the personalized approach. Your feedback is greatly appreciated, and I look forward to continuing our journey together. Thank you for entrusting me with such an important part of your children's education!

Rated 5 out of 5 stars

Great platform!

Highly recommended. A very powerful platform for teachers! A lot of useful instruments and a good level of support as well as teaching resources!

August 13, 2023
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Rated 4 out of 5 stars

Great platform, some room for improvement on quality control.

Updated Review 8/9/2023
(initial review below)
Now that 100% of what we paid has been refunded I am updating my review. At the time of the initial review we didn’t not know whether we would receive the money or not. The $-amount is low, and meaningless. This was a matter of principle, after we had spent so much time finding alternatives for the cancelled lessons, and raising hell to have our money returned.
We went beyond what can be expected of a paying customer to accommodate last minute re-schedulings, and cancellations by the teacher. We have no way to verify whether the teacher‘s cancellations were justified, or not. The apologies provided by the teacher boiled down to the fact that the teacher was not in control of her personal schedule due to other (unforeseen?) obligations that, in her judgement had higher priorities than our scheduled lessons.
This is no fault of the Russian Math Tutors platform. It is a great platform. I love it.
Based on my own experience as an investor I am aware of the „quality control“ issues all internet platforms face that strive to match „buyers and sellers“ and make a commission of services the platform provides to „buyers and sellers“. Implanting better quality control has its challenges and it is expensive.
So what about my rating?
The platform Russian Math Tutors deserves 5 Stars.
Our unfortunate experience with last minute cancellations by a teacher (independent contractor) are basically no fault of the platform. However, Russian Math Tutors could/should have policies in place that prevent last minute cancellations from happening, or to mitigate the negative effects on customer experience.
Even though our first experience with the platform was tainted by cancellations by the teacher I am hopeful that Russian Math Tutors will eventually improve its quality control. Until then, in my opinion a blended 3 star rating (platform 5 stars, teacher 1 star) is justified. I award an additional star to the platform for the efficiency our case was handled, and resolved to our satisfaction. So that adds up to 4 stars over all.

Initial Review 8/7/2023
Unreliable, arrogant, dishonest
We had selected a teacher we liked for our daughter.
We funded our wallet with cash, and prepaid for lessons we scheduled. The way the Russian Math Tutors system works is that teachers show online in a calendar when they are available for lessons. Clients select a time slot that works for them. The teacher confirms. At the time of the lesson teacher and student meet online.
Unfortunately our teacher canceled her confirmed lesson three times in a row. Each time briefly before each lesson was scheduled to commence.
We asked the Russian Math Tutors to refund the money. Initially they refused. Then they said they will only refund 80% of what we had paid (for a lot of time wasted, and aggravation incurred). Eventually Russian Math Tutors told us that they had refunded us the money.
So far that has been proven not to be true - a lie!
Based on our experience this is a money grab, some would call it stealing.
You pay for lessons, the lessons are canceled, and they keep the money.

August 7, 2023
Unprompted review
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Reply from Russian Math Tutors

Dear Rudy,

We sincerely apologize for the inconvenience you experienced with our services. We understand the frustration caused by the canceled lessons, and we're committed to addressing your concerns.

We want to clarify a few points regarding the situation. Firstly, we deeply value your trust in selecting one of our teachers for your daughter's lessons. We understand the importance of consistency in such educational endeavors.

Regarding the cancellation of lessons, we regret any disruptions this may have caused. Our aim is to provide a reliable platform connecting students and teachers for productive learning experiences. Unfortunately, there are instances where unforeseen circumstances can lead to lesson cancellations. We acknowledge that this impacted your experience with us, but the teacher did write to you that she couldn't make the lesson at your requested time and urged you to reschedule it.

We would like to address your concern about refunds. Our terms and conditions state that in case of a cash refund, 80% will be refunded, and 100% will be credited to your virtual wallet, which you can use for future lessons with any teacher on the platform. We are dedicated to ensuring fairness in our refund policy while acknowledging the time and effort you've invested.

After our conversation, we took your feedback seriously and initiated the process to provide you with a full refund, including the 20% cash refund as a gesture of goodwill. We apologize if there was any delay in the refund process, as we strive to maintain a high standard of service.

It's unfortunate that this review was posted before the resolution was communicated. We genuinely hope that you'll consider updating your review based on the actions we've taken to address your concerns.

Your feedback is invaluable to us, and we remain committed to improving our services to provide the best possible experience for all our clients. We apologize once again for any inconvenience caused and hope for the opportunity to serve you better in the future.

If you have any further questions or concerns, please feel free to reach out to us directly.

Warm regards,
Russian Math Tutors

Dear Rudy,

I am happy to inform you that we have carefully considered your request to implement a policy for mitigating last-minute cancellations and we have deployed, on our platform, a new tutor ranking algorithm that takes this into account. In the future, if there are any issues raised by a client and it is determined to be the fault of the teacher, the teacher will have some rank points subtracted from their overall score. This score is then used to determine the sort order for tutors on the listing.

Again, thank you for your feedback as we always welcome constructive advice.

Rated 5 out of 5 stars

Luka macharashvili is by far one of the…

Luka macharashvili is by far one of the most interesting teachers i have ever met. Frankly, his explanation is always comprehensive and passionate, but one of the most important things about him is that he is extremely friendly and amiable person who is willing to help anyone to grasp the main idea of a problem. I strongly believe that working with him is an unsurpassable experience.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great Tutoring!

Luka Macharashvili is my teacher. He has been tutoring me for over a year and has turned my level from average to very high. I used to struggle with basic math, but with Luka's help and enthusiastic teaching my grades improved. I also started partaking in Olympiads and getting great results all thanks to Luka.

November 8, 2022
Unprompted review
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Reply from Russian Math Tutors

Thank you so much for your kind words! It's truly a pleasure to teach your kids and see their progress. Their enthusiasm and curiosity make our sessions together not just educational but a lot of fun as well. I'm thrilled to hear they're enjoying the lessons and benefiting from the personalized approach. Your feedback is greatly appreciated, and I look forward to continuing our journey together. Thank you for entrusting me with such an important part of your children's education!

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Rated 5 out of 5 stars

Coolest math teacher

Saba is hands down the coolest math teacher ever! He somehow makes math feel like an adventure rather than a hard subject. His explanations are crystal clear, and he's always ready to help when I'm stuck on a problem. Thanks to him, I went from barely surviving in math to acing my tests.

May 16, 2023
Rated 5 out of 5 stars

I first met Saba when I was struggling…

I first met Saba when I was struggling with calculus classes at my University. After first introductory lesson, Saba made a personalized plan of lessons for me. We did everything on time before my exam and I was very impressed with how he was able to explain seemingly difficult topics with a simple and understandable language. I would recommend him without a doubt.

July 30, 2023
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Rated 5 out of 5 stars

easy to follow and communicate with

easy to follow and communicate with, with great skills of english and what's the most important- the deep understanding of the math itself. His enthusiasm and hard work is contagious and it shows itself in results. I got interested in math after his lessons tbh. 10/10 - Highly recommended ! :)

July 30, 2023
Rated 5 out of 5 stars

Shabna

I, originally, signed up my nephew for Russian Math and he had such a great experience with her tutoring style that I felt motivated to sign him up for General Science as well. Shabna is having a great impact in his educational development, and I am very grateful for her patience and for keeping my nephew engage in different subjects. I highly recommend her as a tutor.

July 17, 2023
Unprompted review
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Reply from Russian Math Tutors

Hello there, thank you very much for such a lovely review. I am so very flattered and I truly appreciate the kind words and the time you took. The review will definitely be a great help. Also, I wanted to let you know that I really enjoy our classes with your nephew, he is quite creative and very curious! I make sure to go over the homework to make sure all is clear. Thanks again!

Kind Regards
~Teacher Shabnam

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