Rustic Kitchen and Bath Reviews 115

Your company is amazing!! I love all your employees. You are so lucky to have them working for you. I worked for 53 years in customer service and I would have had them on my team anytime. 😊 I have been so stressed and they made me feel so comfortable reviewing all your products, getting everything ordered and delivering it on time. Your company is so appreciated. Thank you.😊

“Upon arrival, we were greeted promptly, and the staff immediately offered assistance and directed us to the appropriate area. We browsed on our own for a while, and when we were ready to request a quote, the sales representative (Sophie Mitzel) was exceptional. She took her time to answer all of our questions and guided us through the entire process. The overall shopping experience was relaxed, efficient, and completely hassle‑free.”

Friendly staff and promptness of delivery of goods

Costumer Service Wes, excelente The delivery was in time. The Prada has some dents de fix The Problem en reemplace my Range Hood With a New One.

Great communication and great delivery

We purchased a hand-pounded Copper Hood for our range. It is beautiful and works great. We couldn't be happier with our purchase. Thanks for the great customer service. Rustic Kitchens is great to work with.

Sophia was great to work with on this kitchen project

Prompt responses to questions! Also received a discount as advertised.

Great communication; delivery updates. Excellent customer service.

Sent me a Zline under-counter drawer fridge with a top drawer that will not close
Refusing to allow return right now, stating need to do all the trouble shooting (time-stalling) crap first.
All this "trouble shooting" ain't fixed nothing so far!
I may have to appeal with my credit card

The customer service is amazing and the quality of knives are extremely sharp with great quality.

Easy to shop, great selection and prices

I recently ordered a kitchen sink faucet from Rustic Kitchen & Bath, and the whole experience was very smooth. The ordering process was straightforward, and I received clear updates about my purchase. The faucet arrived in good condition, well-packaged, and exactly as described on their website.

The build quality feels solid, and installation was easy. I'm very happy with how it looks and performs in my kitchen. Overall, I’m satisfied with both the product and the service. I would feel comfortable ordering from them again.

Very good customer service and communication. Great delivery and availability! Beautiful products.

We were looking for specific features on our replacement range and Rustic K and B had a model we liked on sale. Then I received an email from Karyn with an extra discount. That sealed the deal:) Great customer service here!

Product received had blemishes to dishwasher door. I submitted request for replacement and nothing has been heard. Shipping time communication was slow (but actual shipping was prompt).

Easy to purchase products from your showroom displays and very professional staff .

A gentlemen by the name of Wyatt was very helpful with this purchase.