I recently ordered the Chelsea cocktail making set. I’m really impressed, it’s absolutely beautiful. Beautifully presented in a gorgeous box and looks much more expensive than it was. The order als... See more
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Arrived quickly and packaged beautifully in a big presentation box. Cocktail shaker set is a great shiny copper, everything feels weighty and expensive. The bar tools are easy to use - perhaps a littl... See more
What fantastic service! Can't fault anything. I ordered 39 Cocktail Bath Sets which were shipped and delivered the very next day and for free (even better!). Communication from the team was also supe... See more
Company replied
Second time using this excellent company for cocktail products. Quality gin board and bar towels that will look great at our next drinks party, or if I’m honest, every week. Super quick delivery be... See more
Company details
Information provided by various external sources
Rusty Barrel lives for cocktails. Founded in 2017, we are a UK based barware company passionate about infusing quality and true value into everything we create. We strive to share our passion and excitement for all things 'barware' by providing premium products, timeless designs, and expert guidance. We also understand that you've got some tricks up your sleeve, too. Share your ideas with us, send us photos of your creations, and connect with us however you'd like. Let's share our love for cocktails together.
Contact info
Oceana House First Floor, SO15 1GA, Southampton, United Kingdom
- support@rustybarrel.co.uk
- rustybarrel.co.uk
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Delivered quickly and I'm delighted…
Delivered quickly and I'm delighted with the cocktail shaker excellent quality
Amazing quality products and super fast…
Amazing quality products and super fast delivery. Overall couldn’t be happier, will definitely be back and recommending to friends and family
Lovely clean and luxurious feeling…
Lovely clean and luxurious feeling products , great packaging and fast shipping
It was a present for a friend’s birthday
It was a present for a friend and she loved it. It arrived in time and was nicely packaged.
Bought the Cocktail making set and…
Bought the Cocktail making set and martini glasses as a present for my partner, she loved it. Product is top notch, arrived quickly, and very well packaged.
The package arrived secure and intact…
The package arrived secure and intact and on time. It's a gift so the condition of the box and gift is important. Excellent.
Excellent service and prompt delivery
Excellent service and prompt delivery.
Beautiful products, my husband was very pleased with his present
Quality product
Delivered on time, well-packaged, quality product, great communication.
Cocktail set, glasses, syrup, bar book and pourers
Prompt service and top quality products, beautifully packaged! Customer service standard of 100%. I cannot praise this Company and it’s products highly enough and thoroughly recommend!
Perfect gift.
Excellent product and super quick delivery. Would highly recommend to anyone.
No response for return after five weeks
I purchased an order for a present, sadly by the time the order arrived the present was no longer needed. I reached out via email to ask for their returns policy as per their instructions on their website on how to process a return and refund. It has been over five weeks and a gentle chaser email later i haven’t heard anything back. Their returns policy states 100 days but i think over a month later and having not heard back it is quite disappointing for a company so well reviewed

Reply from Rusty Barrel
Bought a cocktail kit…
Bought a cocktail kit as a present for my son. It arrived next day (Saturday), beautifully packaged and the quality of all the pieces is excellent. He’s very pleased with it.
Great find!
Fast and friendly service - super helpful too when I made a mistake with my order.
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