I’m pretty knowledgeable on HRV - I’ve been using it since 2005 via first beat and Suunto t6’s. The first day guidance goals include one that I can’t achieve - sunlight after waking. I’m doing the oth... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the information and the workout plan! I am so stoked to get as much as I can out of this experience! I just wish I could follow this plan in an application user interface, like I do with my Bui... See more
My Garman watch records HRV but didn’t really explain what it was, what values were good/bad, why HRV is an important measure or how to improve it. This lesson explained it simply and I now understan... See more
Giving me legitimate items I can work into my morning schedule. I like to be guided!
Company details
- #1 of 1 best companies in Running Club
- #1 of 1 best companies in Community Health Centre
Written by the company
Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably. Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Contact info
United States
- support@ruutlabs.com
- ruutlabs.com
Start Running Today
3.9
Great
749 reviews
Replied to 54% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Start
I was skeptical, but after the first day of learning to improve parasympathetic activity through breathing technique, I'm hooked.
April 15, 2026
Seems useful and very in depth- looking…
Seems useful and very in depth- looking forward to the results!
April 15, 2026
Loved my first lesson
Loved my first lesson. Easy to digest definitions and really informative short video clips.
April 14, 2026
Reply from Ruut
Dear Valued Customer,
Thank you for taking the time to leave a review and share your initial thoughts about Ruut!
We completely understand that it can take a little time to settle in, explore the platform, and see how everything works. Our goal is to make sure you feel supported and confident as you navigate the courses at your own pace.
If you have any questions, need a quick walkthrough, or run into any confusion along the way, please don't hesitate to reach out to us directly at support@ruutlabs.com. We're always here and happy to help you get the most out of your experience!
Warm regards,
The Ruut Team
I wouldn't even give 1 star
I wouldn't even give 1 star!
Terrible customer service, with complicated site to use with no clarity. On trying to get a refund, this is an impossible task. Despite confirming cancellations, debits keep occurring. Your customer service response is basically an automated bot it appears as this is completely impersonal and keeps repeating the same sentence.
April 9, 2026
Unprompted review
Reply from Ruut
Dear Rupa,
We're sorry for your experience with Ruut.
We'd like to refund your last payment. However, you didn't provide an email when you submitted your review - we can't find your orders.
Could you please contact us directly at support@ruutlabs.com so that we can issue you a refund?
We'd be happy to help.
Warm regards,
The Ruut Team
55 yw Building Endurance For Masters Hurdles
I am not a distance runner and never have been, at least not competitively. I am training to compete in Masters level track and field, mainly hurdles. I am 55 and fighting menopausal everything, hamstring tendinopathy being a real issue! My body is fighting me and I need to build my endurance back up to run the 300m hurdles and actually compete! I just started this program today. Followed it to a T and feel that this is going to be helpful! The program encourages being mindful of your body and to modify as needed. The warm up and cool down/stretching are just enough! At my age, this is crucial! The price is right and if all goes well, I will likely extend my subscription. As of now, I feel very optimistic!
April 13, 2026
Just started Day 1
So far, the recommendations made are all of those that I would have expected. The company is obviously doing their homework and gathering info from leaders in the industry.
April 13, 2026
Charged €99.99 for doing nothing more than logging in
I originally paid for a programme 12 weeks ago. Today I simply logged back into my account after a long period of inactivity — I clicked nothing, purchased nothing, and agreed to nothing. Within minutes I received a notification that €99.99 had been charged to my Visa card.
I was never clearly informed that my original purchase included an automatic (annual? 6mo? Monthly?) renewal. There was no reminder email, no confirmation request, and no warning before the charge was made. This is not how a trustworthy subscription business operates.
I would strongly advise anyone considering Ruut to read the reviews here carefully before entering their payment details.
April 13, 2026
Unprompted review
Reply from Ruut
Dear Valued Customer,
Thank you for sharing your experience. We’re truly sorry to hear that this situation caused you frustration — we understand how concerning unexpected charges can feel.
At the same time, we would like to reassure you that all subscription terms, including information about automatic renewal, are clearly presented before the purchase is completed. Any payment can only be processed after user confirmation, and charges cannot occur without prior consent.
We are committed to transparency and would kindly encourage you to reach out to our support team at support@ruutlabs.com so we can review your case in detail and assist you further.
We'd be happy to help.
Warm regards,
The Ruut Team
Helpful explanation of HRV
April 13, 2026
Did not know about HRV
April 13, 2026
Be very wary of signing up
I purchased a 12 week plan at a reduced cost of €34.99, which I was happy to pay. I did not receive an email confirming the duration of my membership nor was a receipt issued for payment made. I did briefly use the course, however it was too text heavy. I did try to access my profile/subscription on the website so I would know when it expired, however this information is not made available. I received no email reminder that my plan was coming to an end and today saw that €99.99 was being taken from my credit card. Apparently, I had signed up for an ongoing subscription despite the programme being a 12 week plan. I immediately contacted the support team who cancelled my 'subscription' going forward.
April 13, 2026
Unprompted review
Reply from Ruut
Hello Karen,
Thank you for sharing your thoughts about Ruut. We truly appreciate your feedback and understand your concerns.
We hear you on the need for more variety, and our team is constantly working on new courses, features and ideas to keep our content fresh and engaging. Your input helps us improve and deliver a better experience for you.
If you have any further questions or suggestions on how we can improve, feel free to reach out to us at support@ruutlabs.com - we'd love to hear from you!
Warm regards,
The Ruut Team
Info I have not read
April 13, 2026
can't find my workout training plan and…
can't find my workout training plan and no mention of VO2 max training
April 12, 2026
Reply from Ruut
Hello Duncan,
Thank you for sharing your thoughts about Ruut. We truly appreciate your feedback and understand your concerns.
We hear you on the need for more variety, and our team is constantly working on new courses, features and ideas to keep our content fresh and engaging. Your input helps us improve and deliver a better experience for you.
If you have any further questions or suggestions on how we can improve, feel free to reach out to us at support@ruutlabs.com - we'd love to hear from you!
Warm regards,
The Ruut Team
I had know idea about HRV
April 12, 2026
Am excited about training nice
April 12, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.