I’m pretty knowledgeable on HRV - I’ve been using it since 2005 via first beat and Suunto t6’s. The first day guidance goals include one that I can’t achieve - sunlight after waking. I’m doing the oth... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the information and the workout plan! I am so stoked to get as much as I can out of this experience! I just wish I could follow this plan in an application user interface, like I do with my Bui... See more
My Garman watch records HRV but didn’t really explain what it was, what values were good/bad, why HRV is an important measure or how to improve it. This lesson explained it simply and I now understan... See more
Giving me legitimate items I can work into my morning schedule. I like to be guided!
Company details
- #1 of 1 best companies in Running Club
- #1 of 1 best companies in Community Health Centre
Written by the company
Ruut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably. Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Contact info
United States
- support@ruutlabs.com
- ruutlabs.com
Start Running Today
3.9
Great
751 reviews
Replied to 54% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ruut
Dear Connie,
Thank you for taking the time to leave a review and share your initial thoughts about Ruut!
We completely understand that it can take a little time to settle in, explore the platform, and see how everything works. Our goal is to make sure you feel supported and confident as you navigate the courses at your own pace.
If you have any questions, need a quick walkthrough, or run into any confusion along the way, please don't hesitate to reach out to us directly at support@ruutlabs.com. We're always here and happy to help you get the most out of your experience!
Warm regards,
The Ruut Team
Early days but looks good so far
April 5, 2026
Reply from Ruut
Dear Janet,
Thank you for taking the time to leave a review and share your initial thoughts about Ruut!
We completely understand that it can take a little time to settle in, explore the platform, and see how everything works. Our goal is to make sure you feel supported and confident as you navigate the courses at your own pace.
If you have any questions, need a quick walkthrough, or run into any confusion along the way, please don't hesitate to reach out to us directly at support@ruutlabs.com. We're always here and happy to help you get the most out of your experience!
Warm regards,
The Ruut Team
Excellent program
Excellent program! Backed by science, easy to understand, realistic suggestions anyone can follow to become healthier. I highly recommend it!
April 5, 2026
Very deceptive and misleading…
Very deceptive and misleading subscription information. I felt like scam. Very poor customer service, rejected my request for a refund for additional payments I had no idea I had signed up for. Very unscrupulous practice
It appears I am not alone in my assessment of this company.
March 11, 2026
Unprompted review
Reply from Ruut
Dear Glen,
We're sorry for your experience with Ruut.
We'd like to refund all of your payments. However, you didn't provide an email when you submitted your review - we can't find your orders.
Could you please contact us directly at support@ruutlabs.com so that we can issue you a refund?
We'd be happy to help.
Warm regards,
The Ruut Team
All greed
All greed. Scam. No fairness when cancelled. Don't go there...
April 4, 2026
Unprompted review
Reply from Ruut
Hello Bob,
Thank you for sharing your thoughts about Ruut. We truly appreciate your feedback and understand your concerns.
We hear you on the need for more variety, and our team is constantly working on new courses, features and ideas to keep our content fresh and engaging. Your input helps us improve and deliver a better experience for you.
If you have any further questions or suggestions on how we can improve, feel free to reach out to us at support@ruutlabs.com - we'd love to hear from you!
Warm regards,
The Ruut Team
good I thied it
April 4, 2026
Early days.
April 4, 2026
Beware of ongoing subscription charges
Like many other recent reviews here I thought I’d purchased a one-off £19.99 thing in January - turns out it was double that (still not clear why the two £19.99 charges) and then a £49.99 monthly subscription. This would be a 1 star review to advise folk to avoid it - but customer services have been quick and I have been refunded the 3 x £49.99 charges I absolutely did not agree to. UK legislation changes are hopefully coming to stop this kind of “sharp practice “ but in the meantime beware!
April 4, 2026
Unprompted review
Reply from Ruut
Dear Neil,
We're sorry for your experience with Ruut.
We'd like to refund all of your payments. However, you didn't provide an email when you submitted your review - we can't find your orders.
Could you please contact us directly at support@ruutlabs.com so that we can issue you a refund?
We'd be happy to help.
Warm regards,
The Ruut Team
It did not help me at all
It did not help me at all! I tried it, stopped using it and honestly forgot about it. I don’t remember the $40 being for 3 month trial and auto renewing. But got charged $89.95 this morning and they say they won’t refund it. So I’ll leave 1 star anywhere I can and file complaint with my bank.
April 4, 2026
Unprompted review
Reply from Ruut
Dear Tony,
We're sorry for your experience with Ruut.
We'd like to refund all of your payments. However, you didn't provide an email when you submitted your review - we can't find your orders.
Could you please contact us directly at support@ruutlabs.com so that we can issue you a refund?
We'd be happy to help.
Warm regards,
The Ruut Team
Reply from Ruut
Hello Roko,
Thank you for sharing your thoughts about Ruut. We truly appreciate your feedback and understand your concerns.
We hear you on the need for more variety, and our team is constantly working on new courses, features and ideas to keep our content fresh and engaging. Your input helps us improve and deliver a better experience for you.
If you have any further questions or suggestions on how we can improve, feel free to reach out to us at support@ruutlabs.com - we'd love to hear from you!
Warm regards,
The Ruut Team
Good so far look forward to the results
April 4, 2026
It felt good to do the stretches after…
It felt good to do the stretches after my run and it only took five minutes to do!
April 4, 2026
Very inflexible regarding cancellation
Very inflexible regarding cancellation. No reminder after a test subscription. One day to late, money gone for a year. Very unsatisfying and customer unfriendly!!!
April 1, 2026
Unprompted review
Reply from Ruut
Hello Bruno,
Thank you for sharing your thoughts about Ruut. We truly appreciate your feedback and understand your concerns.
We hear you on the need for more variety, and our team is constantly working on new courses, features and ideas to keep our content fresh and engaging. Your input helps us improve and deliver a better experience for you.
If you have any further questions or suggestions on how we can improve, feel free to reach out to us at support@ruutlabs.com - we'd love to hear from you!
Warm regards,
The Ruut Team
Just learning so far on a few things to…
Just learning so far on a few things to increase my average HRV. I wear a Whoop device and I practice heart coherence, and I use a HeartMath device as well. My average HRV according to my hoop has been running around 35, I want to bring that up much higher.
April 3, 2026
Good for the start
April 3, 2026
Reply from Ruut
Dear Art,
Thank you for your feedback!
We're glad that you enjoyed your experience with Ruut.
If you have any further questions or need assistance, please feel free to reach out to us at support@ruutlabs.com. We're always here to help!
Warm regards,
The Ruut Team
Very useful exercises and stretching
April 3, 2026
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