Ruveshop Reviews 179

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Yall they sent me a package labeled that it came from Shien!!!!!! It’s shien quality clothes for a marked up price!!!!! I’m literally going to call my credit card company and tell them it’s fraud

Rated 2 out of 5 stars

The Quality doesn't match the price :( I got the black jumpsuit, in the pictures it looks tight and form fitting in reality it's super loose (even though I got size small and I'm pretty curvy) I... See more

Rated 5 out of 5 stars

I'm from the UK and was dead skeptical about this shop, 15-20 days delivery, I saw a couple of reviews saying it was Chinese tat, the score on scamadvisor etc, however I did a bit of looking around... See more

Rated 5 out of 5 stars

Absolutely fabulous! Very efficient shipping, cute garment bag that comes with the shipment as well. Beyond that, I am more than pleased with my new set which is very comfortable and adjustable as wel... See more

3.1

Average

TrustScore 3 out of 5

179 reviews

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Rated 1 out of 5 stars

Very poor quality of the product. No response to my request. They just circled back and requested me to send the very poor quality jacket back to Dubai address.

Very poor quality of the product. Does not reflect what they advertise on the website. Mostly important they have no return policy. Asking you to send a product back out of the country and pay for the shipping, then refund you after they get the parcel back. Very dishonest company. They manipulate you with the refund. Product definitely not made in the USA as they advertise.
Think twice before you order anything from this terrible company ☹️☹️☹️☹️
As of today, the company is asking me again to send the order back to Dubai address.
They know that most of the costumers will gave up and won’t pay for the postage that will cost you more many than the parcel.
That is how they make the profit, they don’t deserve and totally ignore us costumers when you don’t agree with the quality of their garment. Again, terrible company. Think twice before you place an order from them.
No way to return or call them to issue complaints.
Products on their website they advertise don’t reflect what you will get.

September 3, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with my experience

Very happy with my experience. My order came quickly and quality of the clothes are incredible.
Their customer service team was also very helpful. I had a question about an item and they got back to me after a day.
I recommend!

April 26, 2023
Unprompted review
Rated 1 out of 5 stars

Sizing is completely off, scam to return

Sizing is completely off. Items are made in China and have to be returned to China which costs a fortune. Instagram and website are misleading, they lead you to believe they are based in France. Really put off by this brand.

April 5, 2023
Unprompted review
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Rated 1 out of 5 stars

SCAM

The quality is horrible and cheap and it’s not worth the price at all. The sizing is off as well. The clothes look different from the photos as well. It’s basically a scam.
Returning the items is impossible and super expensive.
Please don’t buy from this website.

March 27, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible experience and product

Horrible experience and product, ordered their Korl cargo pants , when I received them the material was horrible and the zipper cut my hip. I tried returning them but to return it cost $180, almost double of what I paid for them.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Best online shop I have yet to experience …

I honestly cannot say good enough things about Ruve. Their designs and attention to quality has really amazed me. Furthermore, I have to say that their customer experience is the best I’ve ever received. I had some concerns with my size, and they were so kind and understanding, and helped me so fast. I rarely write reviews and this experience 100% deserves it!!! Thank you so much Ruve!

March 22, 2023
Unprompted review
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Rated 5 out of 5 stars

Sexy denim

Sexy denim! I bought their jeans and they look and feel amazing butter on your skin!!
I recommend this brand and also size up ❤️

March 19, 2023
Unprompted review
Rated 1 out of 5 stars

No Order/ No Answers/ No Refund of Money

I have to say that i am very disappointed by the poor communication that I have experienced with this company.
I have contacted FedEx in regards to my parcel as I have not received any further information in regards to how/ where i should collect my order from this company. They have now informed me that my parcel has been sent back to a Chinese facility while it is said to be french / without any notice. It has now been over a month. No news.

Update: after writing a review i had finally gotten a response and my money returned although i wished for them to resend my ordered items with the answer that « when the parcel is sent back to us, we will not be able to receive it due to the high return rate » so who gets the returned packages? This company operates very unprofessionally and i won’t order there again.

January 30, 2023
Unprompted review
Rated 1 out of 5 stars

Faulty item, awful service

Bought cargo trousers for £120 on second wearing the zip broke, emailed them explaining (and by no means was k doing Russian dancing in them, I wore them to a meal and not even a full day, and they broke at the beginning of the second time wearing them) they just said they won't do anything and I would need to take to a seamstress.

Cheap, rubbish charged too highly and nl customer service.

February 23, 2023
Unprompted review
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Rated 1 out of 5 stars

Bad quality / expensive returns

This shop sells in euros, and ships from France. But then expects buyers to return unwanted goods (which are not up to EU/UK quality...) back to the brand's supplier in CHINA (obviously).

£30 return, grossssssss company do NOT buy from Ruve

December 11, 2022
Unprompted review
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Rated 5 out of 5 stars

Best experience ever

Best experience ever
Everything was well made and careful put together customer service was awesome too ! Definitely I will order more

October 23, 2022
Unprompted review

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