Banner for Rx Pros

Rx Pros Reviews 9,777

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 9,666 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, finding it effective and noting positive results. The user experience is consistently praised for being easy, fast, and straightforward, from signing up to receiving medication. Many people highlight the excellent customer service, appreciating the helpfulness and responsiveness of the staff. The delivery service is also frequently mentioned as quick and efficient. However, some customers were dissatisfied with the product, stating it did not work for them. A few other people also felt that customer service was poor, mentioning slow responses, unanswered questions, or issues with communication. There were also occasional reports of incorrect medication being sent or delays in delivery.

What people talk about most

Product

Consumers find product to be positive. Many reviewers are satisfied with the effectiveness of the medication,... See more

User experience

Users describe positive interactions with user experience. Many customers found the process easy to maneuver,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the ease of... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been very happy with RxPros . Unlike other companies there is no membership fee EVER, and the price doesnt go up with dosage increases. Its compounded tirzepatide with vitamin B. My pcp as w... See more

Company replied

Rated 5 out of 5 stars

I had a great experience placing my first order, which is always the most lengthy part of this process. I just moved from another GLP-1 provider to RxPros so I can say with confidence this process top... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure about getting a compounded version and giving myself an injection. But it’s not hard and the results have been great so far. Price is definitely much better than any other online pharmac... See more

Company replied

Rated 5 out of 5 stars

Everything has been easy, from health checks, easy to understand prescription instructions, and finally seeing the weight fall off. I paid for the entire 6 months & the program send medication in 3 mo... See more

Company replied


Company details

  1. #4 of 5 best companies in Pharmaceutical Company
  2. #12 of 35 best companies in Health Consultant

About Rx Pros

Written by the company

Schedule Your Free Consult

RxPros is a leading telehealth provider specializing in affordable, personalized weight loss treatments. We connect patients with licensed U.S. providers and pharmacies, delivering fast, safe, and discreet care from the comfort of your home.

We are a LegitScript certified telemedicine pharmacy. Learn more: https://www.legitscript.com/websites/rxpros.com/

Schedule Your Free Consult

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. I lost my first shipment and you sent me more. But I did have to pay $150 more due to that.

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Lori,

Thank you for your feedback. We are glad we were able to assist you after your shipment issue and ensure you received replacement medication. We appreciate your understanding.

The Rx Pros Team

Rated 5 out of 5 stars

New Me.

Access to a provider when when and if needed to answer any health or diet related questions. Friendly service representative and really fast shipping with tracking attached. The price has stayed the same with each order, unlike some other GLP-1 providers. Looking forward to seeing my summer body as more of the weight melt away.
Thanks for giving me my confidence back.

May 4, 2026
Rx Pros logo

Reply from Rx Pros

Dear Sandra,

Thank you for your thoughtful and encouraging review. We are glad to hear you value the provider access, fast shipping, and consistent pricing. It is wonderful to hear you are regaining confidence on your journey.

The Rx Pros Team

Rated 4 out of 5 stars

Customer service team when I called was…

Customer service team when I called was excellent after a short wait.

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Kristine,

Thank you for your kind words. We are glad to hear our customer service team provided excellent support once you connected with them. We appreciate your patience and your support.

If you ever need assistance again, please don’t hesitate to contact Rx Pros at (855) 495-3050.

The Rx Pros Team

Rated 5 out of 5 stars

Easy renewal -

Easy renewal -

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Wendy,

Thank you for your kind words. We are glad to hear the renewal process was easy.

The Rx Pros Team

Rated 5 out of 5 stars

I started my weight loss journey 6…

I started my weight loss journey 6 months ago with RXPROS my medicine came fast with everything I needed I am very happy and would recommend them for anyone trying to lose that stubborn weight

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Paulette,

Thank you for sharing your journey. We are glad to hear your experience has been positive and that everything arrived quickly with the supplies you needed. We appreciate your recommendation.

The Rx Pros Team

Rated 5 out of 5 stars

easy to work with

easy to work with. Very helpful and knowledgeable

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Martin,

Thank you for your feedback. We are glad to hear you found our team helpful and knowledgeable.

The Rx Pros Team

Rated 5 out of 5 stars

Overall a great company to deal with.

I have found their customer service to be exceptional. Always get questions answered in a reasonable amount of time. Had to have my prescription delivered early due to some traveling and thery were very accommodating. I am also pleased with my weight loss results. Overall a good bang for my buck!

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Elizabeth,

Thank you for your thoughtful review. We are glad to hear our team was accommodating with your travel needs and that you are pleased with both the support and your results.

The Rx Pros Team

Rated 5 out of 5 stars
Rx Pros logo

Reply from Rx Pros

Dear Robert,

Thank you for your feedback. We are happy to hear the refill process has been easy.

The Rx Pros Team

Rated 5 out of 5 stars

I’ve only taken my second shot

I’ve only taken my second shot, but so far everything is going good

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Linda,

Thank you for your feedback. We are glad to hear things are going well so far and wish you continued success on your journey.

The Rx Pros Team

Rated 4 out of 5 stars

Process was easy

Process was easy, smooth, and fast. Medicine arrived when is said it would. Was only slightly worried about the meds as they were supposed to have ice packs but the packs were completely melted and cool/warm when the meds were opened. So far so good. Looking forward to success with the program

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Jessica,

Thank you for your thoughtful feedback. We are glad to hear the process was smooth and that your medication arrived on time. We also understand your concern regarding the melted ice packs and appreciate you bringing that to our attention. Shipping conditions are very important to us, and your feedback helps us continue improving packaging and delivery handling.

We are happy to hear everything is going well so far and look forward to supporting your success with the program.

If you ever have any questions or concerns, please feel free to contact us at (855) 495-3050.

The Rx Pros Team

Rated 5 out of 5 stars

Thanks for the great experience!…

The customer service is fast and friendly, and they take time to explain the processes and Payment plans. And my meds arrived the next day, as promised! I haven't started them yet as I still have one shot left from my prior prescription, but am looking forward to increasing my dosage and continuing my weight loss journey. Thanks RXPros!

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Lisa,

Thank you for your thoughtful review. We are glad to hear the customer service has been fast, friendly, and informative, and that your medication arrived exactly as promised. We look forward to supporting you as you continue your journey.

The Rx Pros Team

Rated 5 out of 5 stars

RXPros, my trusted source

RXPros, my trusted provider for GLp1. Always helpful and ready to answer any questions I have. Shipping is secure and I received my order quickly.

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Tina,

Thank you for your kind words. We are honored to be your trusted provider and glad to hear our team has been helpful and responsive throughout your experience.

The Rx Pros Team

Rated 3 out of 5 stars

Over all Experience

I have reached out through text and never got a response from care team. The ap is glitchy and my price went up. :( Product works well. Service and cost meh

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Michelle,

Thank you for your honest feedback. We are very sorry to hear that you did not receive a response from the care team after reaching out by text. We understand how frustrating that can be, especially when you need timely support. We also appreciate you bringing the app issues and pricing concerns to our attention. That is not the experience we aim to provide, and your feedback helps us continue improving both our communication systems and platform experience.
We are glad to hear the product itself has been working well for you, and we truly appreciate you giving us the opportunity to be part of your journey despite the frustrations you experienced.
If you would like us to review your account, communication history, or pricing concerns, please don’t hesitate to contact Rx Pros directly at (855) 495-3050. We are always happy to help and would appreciate the opportunity to improve your experience moving forward.

The Rx Pros Team

Rated 5 out of 5 stars

Rx Pros is legit!!

Rx Pros have been quick, reliable and timely when ordering, And I have lost 38 lbs in 5 months. I started on the 3 month plan to make sure it was legit as there are so many out there. I have switched to the 6 month plan but honestly it’s the best value for the 12 month plan. Anyone looking to start will be happy with Rx Pros.

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Carl,

Thank you for your detailed and thoughtful review. Losing 38 pounds in 5 months is an incredible achievement and we are glad to hear you found value, reliability, and trust in our program. We appreciate your continued support.

The Rx Pros Team

Rated 5 out of 5 stars
Rx Pros logo

Reply from Rx Pros

Dear John,

Thank you for your feedback. We are glad to hear the process was quick and easy for you this time around.

The Rx Pros Team

Rated 4 out of 5 stars

Meds arrived on time

Meds arrived on time, dosage correct.✅

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Jo Ann,

Thank you for your feedback. We are glad to hear your medication arrived on time and that the dosage was correct. We appreciate your support and trust in Rx Pros.

If you ever need assistance or have any questions, please don’t hesitate to contact us at (855) 495-3050.

The Rx Pros Team

Rated 5 out of 5 stars

My First Tirzepatide Order

Once I filled out the paperwork for review by the doctor the process was easy. I watched the status of my order, received it on the scheduled day, and took my first dose. It has been a week and all is well. I feel good and am looking forward to continuing this program.

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Lorene,

Thank you for your thoughtful review. We are glad to hear the process was easy and that your first week has gone well so far. We wish you continued success on your journey.

The Rx Pros Team

Rated 4 out of 5 stars

Repeat customer

It was easy to get the doctor's approval. Prescription comes quickly.

May 5, 2026
Rx Pros logo

Reply from Rx Pros

Dear Sonja,

Thank you for your kind words. We are glad to hear the approval process was easy and that your prescription arrived quickly. Making the process smooth and convenient is very important to us.

If you ever need anything in the future, please feel free to call us at (855) 495-3050.

The Rx Pros Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look