This was my second time ordering from Ryde and both times the products and customer service have been exceptional. Larnia goes above and beyond. 10/10 thank you so much!
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See what reviewers are saying
Fantastic product - bought a couple of shoot samples/misthreads for an absolutely bargain price…. I’m a garment tech & I can’t find anything wrong with them. Recommended & showed mine to a friend who... See more
Company replied
Unfortunately the coat was the wrong size for me but if it hadn't been too small I'd've paid double. The quality is amazing and the design is modern without being something that will go out of fas... See more
What a lovely bunch of people, bought a “doesn’t cost the earth” robe and was incredibly pleased with the customer service even when I wasn’t a big ticket customer. Was so impressed I bought another... See more
Company replied
Company details
- Outdoor Clothing and Equipment Shop
- Adventure Sports
- Clothing Store
- Equestrian Store
- Outdoor Sports Store
- Swim Club
Written by the company
Ryde create sustainable outdoor clothing that is kind to people and the planet. From change robes to organic hoodies, we design gender neutral products for everyone and everywhere. Female founded and inclusive, we’ve found our place somewhere in between the extraordinary and every day adventure. From peak to pub, beach to bar - we’re less about personal bests and six pacs and more about slow living, good views and a brew. Shifting the focus from doing less harm to doing more good, we believe big change starts small - from product to environment to people.
Contact info
Ryde Store, Riverside Organic, Manor Ln, Davenham, Northwich, CW9 7RH, Northwich, United Kingdom
- +44 01615 132190
- hello@ryde.store
- ryde.store
10/10 - fantastic robe and service
This was my second time ordering from Ryde and both times the products and customer service have been exceptional. Larnia goes above and beyond. 10/10 thank you so much!
February 15, 2026
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Ryde is right for me 👌🏼
Quality products, love them, ordered for my family so they get to have my favourite too!
November 27, 2025
Great Coat
Well made delivered quickly. Only issue is sizing. Whilst they are oversized the small we bought is huge. Suggesting is fits 8 - 10 is very misleading unless it is just for changing in at the beach.
December 20, 2025
Reply from Ryde
Hey! Thank you for taking the time to leave a review and we’re really pleased to hear you were happy with the quality and delivery. Hope you've had a lovely Christmas. Our sizing guide is based on extensive customer feedback and testing but it can be tricky to get right for everyone. We haven’t had issues raised before around the sizing, so if the robe you received feels significantly larger than expected, it could be an individual manufacturing error. Please always email us at hello@ryde.store if you have any concerns and we'd be happy to help!
No complaints
Although it was Christmas time and most delivery's at that time of year are chaotic my order arrived promptly at the time promised and even better my order was in the sale so no brainer ordering from Ryde
five stars easily earned.
December 18, 2025
Reply from Ryde
Thank you so much. Wishing you all the best for 2026!
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Ryde has the BEST customer service & team
Ryde has the BEST team with first class customer service. My coat had an issue with its zip and Larnia and her team offered to replace it immediately. They took the time during the busiest time of the year to send me a replacement. I’m so grateful for their support as I use my coat for work and without it my life was less happy! These coats protect you from wind and rain and keep you warm and functional in any conditions. I can’t recommend them highly enough. Thank you Ryde!
December 17, 2025
Reply from Ryde
Thank you so much for the lovely review. It's honestly our pleasure - hope you had a great Christmas and wishing you all the best for 2026!
Best coat ever.
Absolutly over the moon with this company, I ordered my coat and it was with me in 48 hrs and the quality is second to none well done guys if I could give a higher score I would thank you for making my dog walks dryer and warmer 😊 👏.
November 19, 2025
Reply from Ryde
Hi Debbie, this is so so lovely. Thank you so much! 🙏
Service was quick
Service was quick. Follow up communication from company was great.
November 20, 2025
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Does not cost an earth
I have bought a missthread/shoot robe at an absolute bargain price and I can’t find anything wrong with it at all.It’s amazing, perfect for what I need it for which is keeping me dry on my way to work. Also, I have emailed them few times to discuss the sizing and their customer service is spot on. Hanna deserves a pay rise. ♥️totally recommend it!
November 6, 2025
Unprompted review
Reply from Ryde
Thank you so much for such a lovely review! It's been our pleasure chatting to you and we're always here - stay in touch! Happy adventuring in your new Ryde robe and Hanna will no doubt have this printed off and stuck on the fridge 😉
Fantastic product
Fantastic product - bought a couple of shoot samples/misthreads for an absolutely bargain price…. I’m a garment tech & I can’t find anything wrong with them. Recommended & showed mine to a friend who immediately ordered! Already the ultimate dog walking coat, tho currently too warm to wear it, I know it’ll see some action this winter both in the country & up at the beach 😊
November 1, 2025
Reply from Ryde
Hi Mary, thank you so much for your order and for spreading the word. It means a lot. Our Doesn't Cost The Earth range are items that we don't class as 'perfect' - i.e. may have been worn once on a photoshoot, or have some slight misthreading. It's our way of giving back and helping people grab a bargain/eliminating waste. Please tag us in any dog related adventures, they always make our day! P.s we are always looking for garment techs if you wanted to drop us an email!
Small family company
Small family company, very personal service, very helpful, dealt with refund quickly even though they were experiencing staff issues due to COVID. This company was recommended to me & I would recommend onward.
October 2, 2025
Reply from Ryde
Hi Val, thank you so much - it means the 🌍
What a lovely bunch of people
What a lovely bunch of people, bought a “doesn’t cost the earth” robe and was incredibly pleased with the customer service even when I wasn’t a big ticket customer. Was so impressed I bought another, communication was amazing and customer service was spot on. What customer service should be. Thanks everyone!
Name dropping Hannah here as she deserves it. What amazing people :)
September 8, 2025
Reply from Ryde
Hi Craig, thank you so much for the kind words. There's no such thing as a big ticket customer in our eyes, we appreciate every single order 😊 happy adventuring! Thank you for the support
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Highly recommend this company
Absolutely love this company and would highly recommend. Their customer service is fantastic, so helpful when querying sizing, quick response to emails and even remembered me from a previous question I’d asked. The size they recommended was spot on, I absolutely love the coat, great quality and all the pockets! (It’s the simple things in life)
August 21, 2025
Unprompted review
Reply from Ryde
Hi Catherine, thank you so much for the kind words and support, our pleasure ❤️
These are next level coats/robes
These are next level coats/robes, it stood upto the North Yorkshire coast weather with ease
April 10, 2025
Super company to do business with
Super company to do business with, oozes quality and genuine customer service. Every item I’ve purchased has been top quality and stands the test of time despite what life throws at them. Thank you Ryde
April 2, 2025
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Superb customer service and excellent…
Superb customer service and excellent product!
February 17, 2025
Fantastic staff
Fantastic staff, fantastic service and fantastic quality clothing! Love these guys :)
February 6, 2025
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