Ryder & Dutton Estate Agents Reviews 4,033

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,490 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and professional approach. Many people highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with communication, specifically mentioning instances where they were told someone would call back but didn't, and a lack of communication from the company regarding buyer's solicitors.

What people talk about most

Staff

Consumers consistently find staff to be positive, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the politeness, proactivity, and efficiency... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the prompt and super-fast... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We want to thank all at Ryder and Dutton for making our home move dream come true. The staff have guided us through a very quick sale. Everyone at Ryder and Dutton has been great right from the first... See more

Rated 5 out of 5 stars

Great personal touch with selling our house. Helpful friendly and supportive at all times. Jo Hardcastle was great at all stages of the sale and gave us full confidence in the process. Oliver and the... See more

Rated 5 out of 5 stars

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all o... See more

Rated 5 out of 5 stars

The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info


4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

A quick sale to make our dreams come true

We want to thank all at Ryder and Dutton for making our home move dream come true. The staff have guided us through a very quick sale. Everyone at Ryder and Dutton has been great right from the first visit by Alex to plan the marketing, through to a skilled photographer for the brochure, then Liv who saw us through the viewings and offer process and finally Jenny our move co-ordinator who dealt patiently with the very pushy chain to secure completion.
Thankyou everyone!

April 29, 2026
Rated 5 out of 5 stars

Geraldine was a brilliant move manager…

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all our questions, as first time buyers we had lots! But Geraldine clarified everything and was speedy with her responses. Me and my family and super grateful to her for all her support and thankful to the team at Ryder and Dutton for supporting us in buying our first house.😊 thank you so much!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding service from start to finish

I can’t recommend Ryder & Dutton highly enough. After having two previous estate agents who failed to sell our house, Ryder & Dutton sold it within the first week.
A special mention has to go to Jacqueline Gartshore, who was absolutely amazing throughout the whole process. I know I probably pestered her quite a bit, but she was always patient, professional, friendly and incredibly responsive. Nothing was ever too much trouble, and she kept me informed every step of the way, which really put my mind at ease.
The whole team were professional, proactive and genuinely cared about getting the sale over the line.

Thank you so much to Ryder & Dutton — and especially Jacqueline — for making what could have been a stressful experience so smooth and successful. I wouldn’t hesitate to recommend them to anyone.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

highly recommend,Catherine was…

highly recommend,Catherine was amazing,helped us so much through the whole process.Chased constantly and kept us informed with everything.sold 2 houses and bought 1 and Catherine made is easier for us

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

We are in the process of selling my mother in laws house who is in a nursing home. We live 80 miles away and was not looking forward to the experience. However, Ellie at the Heywood branch has kept us informed all the way. The house is SSTC within 2 weeks, above the asking price. I'm very impressed.

April 13, 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that the sale process has been a positive experience, especially given the distance. It's great to know we kept you well-informed, and we appreciate your kind words regarding the quick sale.

Rated 5 out of 5 stars

Excellent service with Ryder & Dutton

Excellent service with Ryder & Dutton. We were always kept up to date from Geraldine Marsden and Jessica Williamson and all the other staff which helped facilitate a smooth process. We are settled in our beautiful new home. Thank you

April 16, 2026
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We appreciate your positive feedback and are so glad you're settled in your new home! 🏠

Rated 5 out of 5 stars

Excellent service with Ryder & Dutton

Excellent service with Ryder & Dutton. We were always kept up to date from Geraldine Marsden and Jessica Williamson and all the other staff which helped facilitate a smooth process. We are settled in our beautiful new home. Thank you

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience, highly recommend!

I had a really positive experience with Ryder & Dutton from start to finish.

The whole process felt very smooth and well managed. Their marketing and advertising of the property was excellent, which led to a huge amount of interest and a quick sale. Viewings were arranged efficiently and professionally.

The team were very organised and kept me well informed at every stage. From the valuer Owain Davies to the sale negotiator Lacey Williams and finally, the move manager Geraldine Marsden. I appreciated having this dedicated point of contact throughout the process. Geraldine was particularly helpful in coordinating communication between us and the solicitors, ensuring progress was made.

Overall, a very professional and reliable service. I would definitely recommend Ryder & Dutton to anyone looking to sell their property.

April 17, 2026
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're really happy to hear that you had such a positive experience! We appreciate your recognition of our team's organization and communication efforts - Thank you for recommending our services ⭐

Rated 5 out of 5 stars

Trusted and 💯 Guaranteed

Trusted and 💯 Guaranteed. No issues whatsoever, Elizabeth and Emma were very helpful.Would recommend them anytime.

April 22, 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that you had a great experience and found our team helpful. We appreciate your recommendation!

Rated 5 out of 5 stars

Ryder & Dutton Outstanding service

Ryder & Dutton have recently been helping my son with his first house purchase. We were dealing with Lacey Williams at the Oldham office who we found to be very friendly, extremely helpful and so efficient. She was enthusiastic from the beginning and very easy to talk to . Nothing seemed like too much trouble. She kept us up to date every week and replied straight away to any queries we had, liasing with the sellers when needed. Unfortunately after 6 months of waiting in a chain the sale fell through due to ill health of the seller, which although very dissapointing could not be helped.Lacey was very sympathetic to both sides and has since contacted us about similar houses in the area.I would definately not hesitate to use Ryder & Dutton Oldham again in the future.A very professional service at one of the most stressfull times in your life! Thank you Lacey

April 24, 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

Thank you so much for taking the time to leave us a review - We're really happy to hear that you found Lacey so helpful! 😇

Rated 5 out of 5 stars

Professional and friendly team

Professional and friendly team. From Michael’s first visit to our home for a valuation to the team in Middleton. Bryony (sales negotiator) was very efficient with excellent communication
Smooth process so far!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Our experience

Great service from start to finish and I’d like to say that Kirsten has been absolutely brilliant anything we needed to know and get done she was always there to get it sorted out she is a credit to your business.

April 21, 2026
Rated 5 out of 5 stars

A very positive experience and I’d recommend

I had a few agents Roy d and Alex from Ryder and Dutton shined. He didn’t rush and provided clear information. My house was a trickier sale due to leasehold.

Chose R and D and my house sold in 6 hours.

Due to some lease difficulties I was then in Adams capable hands who kept me updated frequently and ensured the sale went through.

A lot of agents fall short once a sale is agreed but this was not the case.

Really pleasant experience and I would highly recommend.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Matt Walsh

Matt Walsh, Shannon and Graham have been brilliant with the purchase of our new home. Regular updates between solicitors, vendors and the rest of the chain, they worked hard to make it all happen! Thank you all so much, we love our new home, it’s beautiful. Lovely touch to receive a welcome pack too with snacks, tea and coffee when we collected the keys! Amazing service!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Buying my first property with my…

Buying my first property with my partner Tyler has been quite a confusing process and the staff at Ryder and Dutton have been amazing. Grace has been amazing, she has coped with my many emails (sorry) and been very helpful and informative throughout the process! I’d also like to thank the staff at the Rawtenstall branch mainly Jaime, for being friendly and supportive with my every query, which as a first time buyer there was many. Grace and Jaime are very professional and approachable. Thank you for helping secure me and Tyler’s first home!

April 21, 2026
Unprompted review

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