I was after an Electrical Installation…
I was after an Electrical Installation Condition Report (EICR) on my rental property that I am in the process of selling, and after ringing a total of six electrical companies Rygol Electrical Services Limited were the only company that had the courtesy to get back to me and display a clear capability to undertake the work required.
Initially I was contacted by customer services and spoke with Ms Charlotte Winn who was very friendly and engaging and arranged a mutual date with me to get the test completed, at the time I made Charlotte aware that I was under a rather tight timescale, where she advised me that if an earlier date became available she would contact me.
To my surprise Charlotte took the trouble to contact me the next day informing me that one of their Electricians work schedules had changed and they would be available to do the test that day, which fitted perfectly with my plans!
On attending the property I met Electrician Ben Deavall who was both polite, friendly and exceptionally competent, not only did he conscientiously complete the full EICR test, advised me that I would have the EICR report later that day, as opposed to the usual 24 to 48 hour wait.
Being a seasoned landlord dealing with many aspects of building upkeep and maintenance it was a rare pleasure to deal with a company that was competitively priced and offered a skilled and customer focused team.
“I would gladly endorse Rygol Electrical Services Limited to anyone looking for a customer focussed professional service”