S10home Reviews 

140
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship, noting that the bespoke wooden tables are stunning, solid, and thoughtfully designed to last for many years. Consumers also deeply appreciate the transparent purchasing process, including receiving preview photos of the wood, alongside responsive support and professional delivery teams who carefully assemble everything. However, some people mentioned challenges regarding extended delivery times and a general lack of proactive scheduling updates. Buyers additionally noted that coordinating specific arrival slots can sometimes feel quite difficult due to limited notice periods and long international transit distances.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful design and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the furniture is beautifully... See more

Delivery service

Consumers find delivery service to be positive, highlighting that drivers are professional, polite, and... See more

Staff

Clients share positive opinions on staff, frequently praising the team for being extremely responsive,... See more

Service

People report positive experiences with service, frequently highlighting helpful communication, professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love our new extending dining table from S10 Home! The whole process from start to finish has been very smooth with lots of communication and updates! From choosing our planks of wood to upd... See more

Rated 5 out of 5 stars

Diana, Today we can confirm delivery of our ordered Vivien dining table. It is truly beautiful, a wonderfully crafted piece of furniture and a showpiece in our dining area. Pleasingly it arrived a... See more

Rated 5 out of 5 stars

Beautiful table, craftsmanship amazing. Quality 10/10. Cannot fault. Service received also 10/10, thank you Diana for updates and making the buying process smooth and easy. Always a worry when yo... See more

Rated 5 out of 5 stars

S10Home have built a fantastic table for us and have been great to work with from start to finish - from visiting the showroom and previewing the actual timber, right through to delivery. Truly top-... See more


Company details

  1. Furniture Manufacturer

Written by the company

Our wood furniture company is dedicated to sustainable production, using only FSC-certified materials to create beautiful and long-lasting pieces for your home. Each piece is carefully crafted from high-quality solid wood, and our state-of-the-art drying chambers ensure the optimal conditions for wood to be used in furniture production. We believe that a commitment to sustainability and responsible sourcing should go hand-in-hand with stunning design, which is why our pieces are treated with Rubio Monocoat two-component oil to provide exceptional wear resistance and durability. Invest in furniture that will last for generations and support the environment at the same time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

140 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(140)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful in every way

I have been looking for a solid oak table that would fit in my green oak barn conversion for some time. Customer service was exceptional at every step of the way. My table has a very modern take on a round 160cm with pedestal but can be extended for special occasions. Beautifully made and it has definitely brought a wow factor to our dining kitchen space.

February 25, 2025
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Rated 5 out of 5 stars

We ordered an oak table from S10 home

We ordered an oak table from S10 home. We are very pleased with the finished table. Communication was excellent, they sent photos of the original planks to check we were happy, the original planks had some large knots but they were happy to substitute these when I asked. Communication around delivery was also excellent.

February 21, 2025
Unprompted review
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Reply from S10home

Thank you Jeremy!

Rated 5 out of 5 stars

I just want to say a huge thank you

I just want to say a huge thank you! When we moved into our new home, we knew the dining table would be the heart of our family moments. After what felt like ednless search, we discovered this stnning solid walnut table. It arrived last week, and we were so excited to gather around it for our first family meal. It's absolutely worth every penny - the rich, warm finish adds such a welcoming vibe to our space. We've already hosted a birthday celebration and shared countless dinners with loved ones. This isn't just a table, it's where memories are made, and we'll cherish it for years to come.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Vivien Round 2metre Dining Table in Black Oak

Received my Vivien Round 2metre Dining Table in Black Oak. The process from start to finish was very professional. Ordered before Christmas and wanted it for a big dinner party in February and they made sure the table arrived in time. The craftsman in the table is excellent. A totally solid piece of furniture. Hoping this table will last many years. Thank you to all involved, a great team!

February 20, 2025
Unprompted review
Rated 4 out of 5 stars

Exceptional product

We recently purchased a dining table and chairs from S10home, and despite substantial delays in the delivery of the chairs, the experience was overall very positive. The team was always responsive, kind, and professional, keeping us informed throughout the process.

The craftsmanship of the furniture is truly outstanding. From what I understand, each piece is handmade, which speaks to the high level of expertise and attention to detail of their artisans. The table and chairs are absolutely stunning, with impeccable finishes that elevate our dining space.

We are beyond happy with our purchase—top-quality products that we highly recommend!

February 18, 2025
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Rated 5 out of 5 stars

A really professional company

This is a great company, we ordered the dinning room table 3 weeks before Christmas, they have keep us in informed all the way through the 12 week delivery time period. Sending pictures of the raw material being used to construct the table, also pictures showing the finished product the week before delivery. They arranged a delivery date and time window for the delivery and assembly of the table and the delivery crew were very professional.

All I can say is S10 are one of the most professional company I have ever used.

Yet again we are really happy with the table thank you S10👍

February 19, 2025
Unprompted review
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Reply from S10home

Thank you Andrew

Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about the company! I ordered a dining table, and it's absolutely stunning - exactly what I was looking for. But what really stood out was their delivery and assembly service. The team kept me informed at every stage, which made the whole process so smooth and stress-free. I'm thrilled to have found this company, and a special thanks to Natalie, who was incredibly friendly and helpful. Highly recommend them for their quality and excellent service!

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from S10Home

Excellent service from S10Home, kept informed throughout the process from start to finish, even sending photos of the planks in their raw state and the constructed table. Really happy with our new walnut table.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased the Bibi oak table…

I recently purchased the Bibi oak table and a mix of chairs from S10Home and couldn't be happier! The craftsmanship and quality are exceptional, and the service from start to finish was outstanding. We were able to customize the length and finish and seat fabric to perfectly suit our space. A fantastic experience overall

January 31, 2025
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Rated 1 out of 5 stars

Awful customer service but nice products

Table is beautiful but customer service horrendous.
When we went to the “showroom” (which is someone’s house) we had to wait outside when they clearly could hear us and see us (we had an appointment and we were in time).
We made it clear during appointment that we wanted to buy a table with an extension and potentially more later.
When we received the table and asked about ordering an extension we were told this was not possible.
They at first said they would take back the table as we were ordering a new one, but the day after said no as it was a custom size. Actually only the extension was custom so they could have taken the table back.
Anyway they lure you on buying something and the way they treat you after is not great. If you have no issue then great but if you do just be prepared to lose your money.

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Our wonderful dining table

We are delighted with the Lilian table. The quality and workmanship shine through. The detail of the natural wood makes it so unique and worth every penny. We would recommend S10Home to anyone looking for beautiful, individually crafted furniture.

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Absolutely amazing service, the updates and photos whilst was such a nice touch. The table and bench arrived today and it’s absolutely beautiful and amazing quality. I would 1000% recommend.

December 19, 2024
Unprompted review
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Reply from S10home

Thank you!

Rated 1 out of 5 stars

Misleading sample ordering process

Very disappointing experience with this company. I happily ordered two wood samples and paid £3 each, £6 total. I was incredulous to receive one wood sample only, just treated with different oil on each side. Having clearly paid for two wood samples, and expecting to be able to put them side-by-side for comparison, I contacted them with my feedback. I received a very unsatisfactory reply from their sales manager Anna, who didn’t address the misleading ordering process but instead cited sustainability and said I could get a refund - but only if I went to the effort of returning the sample.

Being sustainable is one thing (and to be commended) but misleading consumer practices is another.

Unfortunately this experience, especially how Anna dealt with my email, has eroded my trust of this company. Although planning to, I will no longer be making a purchase.

December 11, 2024
Unprompted review
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Reply from S10home

Dear Belma,

Thank you for your feedback. We’re sorry to hear you feel disappointed with your experience.

As explained in our email, our sample policy minimises waste while giving customers a clear representation of their choices. For your order, we provided a double-sided sample since both colours you requested were available on one piece of wood, aligning with our sustainability efforts.

Nevertheless, we refunded you and clarified the reason for this approach.

The sample fee primarily covers postal and handling services, as the actual cost of producing and shipping samples far exceeds the £6 you paid. We issued a refund to ensure your satisfaction, even without a return, and regret that this still led to a negative perception. We value your feedback and will continue to improve.

Kind regards,
S10Home Team

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Rated 5 out of 5 stars

Beautiful Eva table and bench

Beautiful Eva table and bench. Difficult to find solid walnut in a small enough table which then expands to sit 8-10. S10 came up trumps.
Easy and responsive to deal with when ordering. Delivered ahead of schedule.

December 6, 2024
Unprompted review
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Reply from S10home

Thank you

Rated 5 out of 5 stars

Vivien Round Table Oak

We ordered the Vivien round table in oak with two leaves. From the start we had great communication with Natalie. She sent us images of the wood selected for the table and helped with any amendments. When the table was ready I received videos and images before shipping which were wonderful to see. From the order being placed to delivery it took approximately 8 weeks. The delivery drivers were super helpful and polite, they set up the table in about 20 minutes. We’re so happy with the finished article and the build quality is truly superb. The sales experience and product far exceeded my expectations of ordering a table online and I would highly recommend S10 Home. Thank you so much.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great communication from the start…

Great communication from the start despite some arisen issues during the process.
We love the table, it’s sturdy and unique as well as accompanying bench and chairs.
We would definitely recommend this company.

November 4, 2024
Unprompted review
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Rated 5 out of 5 stars

A Special Kitchen Table

We were a bit nervous about spending a large amount of money on a table we had not actually seen. We should not have been, the table is a beautifully crafted work of art! We love it and it was well worth the wait. Thanks S10…

November 17, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Table

Absolutely love our table we ordered from S10home, they are an amazing company and update you all the way what is happening with your product. They make you feel part of the process and are really helpful! So happy ☺️ would recommend to anyone!!

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

High Quality table

We are so pleased with our new table, chairs and bench. The quality is outstanding. We were kept informed from purchase to delivery, and would not hesitate to buy from this pedigree company again.

November 11, 2024
Unprompted review

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