Smart Watch South Africa Reviews 252

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 1 out of 5 stars

Aega customer service number is a cellphone number that goes to voicemail, strange how the courier company that Aega uses also goes to voicemail!!! All I want is an update on my order - LOOKING LIKE A... See more

Rated 5 out of 5 stars

The fact that a thank you note was, personal, hand written shows that a lot of care and appreciation comes from the bottom of the Smart Watch SA's heart. The cherry on top is that the watch is top qua... See more

Rated 5 out of 5 stars

I simply cannot fault anything, twas my 1st time buying from this company, safe and secure payments, immediate confirmations on orders and tracking numbers. Followed by continuous communication from t... See more

Company replied

Rated 5 out of 5 stars

Very impressive customer service. Navigation around the website is seamless with a secure payment platform. The cherry on top of all this is the incessant sharing of information about various stages o... See more

Company replied

Company details

  1. Watch Store

Written by the company

Smart Watch South Africa offers a Wide Range of Smart Watches. Our Quality is Guaranteed our Service is exceptional. We deliver our orders between 2-4 working Days. Our stock is kept locally. We offer our customers support and after service.


Contact info

  • Sunny Rd, Highgate Complex Unit 123, Lakefield, Benoni, 1501, 1501, Benoni, South Africa

  • sa.smartwatch.com.co

4.1

Great

TrustScore 4 out of 5

252 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I was able to chat to the person on…fantastic service

I was able to chat to the person on whatsapp before my order was packed for delivery and made a few changes to my order. The prosees to purchase and get delivery was quick and easy.

February 15, 2023
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Dear Marvin thank you so much for your feedback to ensure we can improve our customer service.

We appreciate your support enjoy your new watch

Regards
Wharren van Deventer
Smart Watch South Africa

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Rated 5 out of 5 stars

Thanks Smart Watch SA for awesome…

Thanks Smart Watch SA for awesome service and a great product. You truly rock!!

February 19, 2023
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Reply from Smart Watch South Africa

Dear Gerrit Botha

Thank you we appreciate your feedback and your support is appreciated, enjoy your new watch

Regards
Wharren van Deventer
Smart Watch South Africa

Rated 5 out of 5 stars

Very happy with super quick delivery

Very happy with super quick delivery. Great transaction. Hope to buy again soon.

February 8, 2023
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Reply from Smart Watch South Africa

Thank you so much Jason congratulations on joining the Smart Watch South Africa Team

We appreciate your support hope to see you soon
Regards
Wharren van Deventer
Smart Watch South Africa

Rated 5 out of 5 stars

Fast and efficient service.

Fast and efficient service.
Item as described.

February 8, 2023
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Reply from Smart Watch South Africa

Thank you Shane

Our service is utmost important to us and we appreciate your feedback

Thank you for all your support
Regards
Wharren van Deventer
Smart Watch South Africa

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Rated 5 out of 5 stars

Excellent do not look for a different supplier

I had the pleasure of once again dealing with Wharren purchasing a smart watch for my kiddies. The setup with the app was easy (even for a technologically challenged person like me). The delivery once again was outstanding, 2 working days and the watches were packed extremely well, I don't think even if the package was jumped on that they would have been damaged. I was a total nuisance before buyingbthebwatches with numerous questions however Wharren remained polite and patient with me giving me sound advice. He probably thought I was never going to actually make the purchases yet remained friendly. Thank you Wharren I look forward to the real test nowbas my kiddies are using thebwatches today for the first time. We played around with them last night and I am very happy with what it can do.

February 8, 2023
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Reply from Smart Watch South Africa

Dear Deon Werth

Thank you so much for your support we appreciate it

Your feedback means so much to us we pride ourselves with our service welcome to our family

Our team it there to assist and we hope to see you soon

Thank you God Bless
From all of us at Smart Watch South Africa
Regards
Wharren van Deventer

Rated 5 out of 5 stars

I love it so much, it keeps track of everything

I am happy with my order, will definitely buy again for my friend

February 1, 2023
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Reply from Smart Watch South Africa

Dear Thato

We appreciate your feedback and support thank you so much enjoy your new watch

Regards
Wharren van Deventer
Smart Watch South Africa

Rated 5 out of 5 stars

I was very impressed by the quick…

I was very impressed by the quick response in letting me know of the delay and the promise to deliver as quickly as possible. Thank you so much Smartwatch SA, may you continue with the excellent service👏

February 7, 2023
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Reply from Smart Watch South Africa

Dear Nonhlanhla

We treasure your feedback and your support this feedback means the world to us

Thank you for your support we appreciate you enjoy your new watch

Thank you
Regards
Wharren van Deventer
Smart Watch South Africa

Rated 5 out of 5 stars

Awesome service

Very quick delivery. Loved the personal note included in the package.
I will definitely recommend you to friends

February 7, 2023
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Thank you Magret we appreciate your feedback and your support.

Enjoy your new watch
Regards
Wharren van Deventer

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Rated 5 out of 5 stars

Quick service

Quick service, prompt communication and great packaging

January 29, 2023
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Reply from Smart Watch South Africa

Dear Elizabeth

Thank you for the feedback this is highly appreciated
Enjoy your new watch
Regards
Wharren van Deventer

Rated 5 out of 5 stars

Awesome

Awesome fast with no complaints

February 6, 2023
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Reply from Smart Watch South Africa

Dear Dillan Schmidt thank you so much for your feedback this is highly appreciated

Regards
Wharren Van Deventer

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Rated 5 out of 5 stars

Perfect watch. Amazing service!

What an awesome experience. Wharren van Deventer should become President. Besides the watch being absolutely beautiful, the before and after service was professional and efficient. I received a personalised, hand written card to congratulate me on my new watch and to thank me for my purchase. The instructions are clear and the set-up is complication free. Fantastic watch, amazing service! Thank you Wharren and Smartwatch!

February 4, 2023
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Reply from Smart Watch South Africa

Dear Karin thank you so much for your beautiful words of encouragement that is awesome

Thank you for all your support GOD BLESS you

Regards
Wharren Van Deventer
0828212089

Rated 5 out of 5 stars

Great and fast service

Great and fast service. Informed of the progress the whole time. Nice product with a lot of features.

January 30, 2023
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Reply from Smart Watch South Africa

Dear Coenie Luwes we appreciate your support . Enjoy your new watch thank you.

Regards
Wharren van Deventer
Smart Watch South Africa

Rated 5 out of 5 stars

Happy with service

Delivery was quick I& there was effective communication from the minute my Oder was delivered. My watch charges thank you to the cable I bought from you guys.

January 19, 2023
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Reply from Smart Watch South Africa

Dear Maureen Murai

Thank you so much for your feedback and support we highly appreciate it.

Enjoy your new watch
Regards
Wharren van Deventer
Smart Watch South Africa

Rated 5 out of 5 stars

My experience is that the service was…excellent

My experience is that the service was quick and professional and personalised.

Well done

January 30, 2023
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Reply from Smart Watch South Africa

Dear Neo Mathibe

Good afternoon hope you are keeping well .

Thank you so much for your feedback and support we appreciate it

Enjoy your new watch.

Regards
Wharren van Deventer
Smart Watch South Africa

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Rated 4 out of 5 stars

LT32 Smart Watch for kids

Very quick delivery. Product is excellent. My 9 year old son can't get enough. The battery life is short, needs to charge every night, but it lasts the whole day and charging at night while everybody sleep is not that bad. GPS is very accurate!! Video call and voice recordings are my favourite. Can hear and see my son clearly when he is at school. Definitely worth it!

January 26, 2023
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Reply from Smart Watch South Africa

Dear Lorraine Sauer

Thank you so much for your support and the detailed feedback this is highly appreciated

Glad to hear the watch is adding value

Thank you
Regards
Wharren van Deventer
Smart Watch South Africa

Rated 1 out of 5 stars

I bought a smartwatch for my son and…

I bought a smartwatch for my son and only realise when delivered and unpacked it was used/demo and not brand new. I spoke to Wharren, which I did not have a pleasant response from him. I will never want to deal with a service he rendered, I was honestly astonished at his response. So never again and will not recommend it to anyone I care about.

January 24, 2023
Rated 5 out of 5 stars

Excellent service

Excellent service
Quick response
Fast delivery

January 13, 2023
Smart Watch South Africa logo

Reply from Smart Watch South Africa

Thank you so much Warren Geary we appreciate your feedback

Enjoy your new watch
Regards
Wharren Van Deventer
Smart Watch South Africa

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