The SAA Reviews 

12,629
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

this company won't allow me to cancel my annual subscription online. Since I don't live in the UK that means I have to make a long distance phone call. It's convenient to subscribe, but not clear... See more

Rated 5 out of 5 stars

Excellent choice of art materials at very reasonable prices often with added discount as well. Prompt picking and very secure packaging. First class service, well worth subscribing to the SAA, with th... See more

Rated 5 out of 5 stars

Joining SAA Thanks to my great watercolour art tutor; has completely revolutionised my Whole experience with art. I used to shop for Loads of art materials in a craft shop & was spending a Lot... See more

Company replied

Rated 5 out of 5 stars

The products for sale are generally very reasonable and delivery is always prompt and free. But the main advantage is the resources, the videos on demand are great and the magazine is an inspiration... See more

Company details

  1. Hobby Store

Written by the company

Are you an artist looking for art supplies and materials? For over two decades, the SAA has been recognised as the leading artists’ membership organisation that supports anyone wanting to develop their artistic streak. Whether you're a beginner or professional - explore the colourful world of the SAA and enjoy discounts on over 20,000 top quality, brand name, art products & supplies, and discover how our international community can help inspire you to try something new


Contact info

3.9

Great

TrustScore 4 out of 5

13K reviews

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3.9

All reviews

(12,629)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company

Great company with a wide range of products. Not always as competitive pricing and I still have to shop around though.

December 19, 2023
Rated 5 out of 5 stars

HAPPY CUSTOMER

Delivery was quick, and service from the SAA was first class, as usual. Very pleased with my purchase. Thank you all at the SAA.

December 18, 2023
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Rated 5 out of 5 stars

Feedback and Satisfaction

I'm happy with
the magazine and the discounted prices that SAA offer. I don't use the video facility or the community site but will do so this year as my own artistic skills, which started at zero, seem to be improving.
There are two 'issues' I would mention.
The website is very slow to respond to actually getting products into the checkout box when ordering multiple items which leads to sometimes ordering the same item twice as it feels that the first click hasn't registered.
The second thing is that the box for instructions on delivery advice clears as soon as you go to the next step. I go back and try to enter delivery advice again and again it clears when you continue. As some of the items I've ordered are very costly, ie polychromos pencil sets £200 and Polychromos pan pastel sets £70, multiple Windsor & Newton Professional Watercolours, I would be happier if this box worked and the delivery driver had a safe place to put the parcel. But overall I find the new ownership and projected changes very positive and am happy to be a member. Happy New Year to you all
Pauline

December 18, 2023
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Rated 3 out of 5 stars

Delivery could be better

Products were good quality and value, but delivery could be better. Ten days to deliver two brushes by carrier, when they could have been sent by letter post.

November 17, 2023
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Rated 4 out of 5 stars

Easy ordering online always

Easy ordering online always and good website, nice, helpful people if you call them. The only thing that could be improved is delivery times which have been rather slow recently. I realise it is free but to get this benefit I pay for membership. In this day and age delivery should be 2-3 days max. I’ve noticed with the last few orders it can take a few days to even get a dIspatch notice and a week or so to arrive. Otherwise great service.

November 17, 2023
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