Sabeny Reviews 

61
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fresh bakery goods, noting that items like challah bread and bagels are delicious and arrive in perfect condition. People also love the reliable and fast delivery service that consistently brings grocery orders right to their doorsteps on time. Consumers note that the customer support team is extremely helpful, friendly, and responsive when answering questions. Some reviewers were not happy with occasional missing items in their packages or incomplete order deliveries. A few people also mentioned minor difficulties such as missing ingredient lists on the website, high delivery charges, or parcel drop-off concerns.

What people talk about most

Product

People report positive experiences with product, noting that items such as bakery goods and groceries are... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that groceries and frozen... See more

Order

Customers had positive experiences with order, noting that online purchasing is consistently straightforward... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that the team is incredibly helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommended Sabeny. We have been using their online service since the beginning. Living both in Cornwall and Somerset. It has made such a difference to be able to order kosher food. T... See more

Company replied

Rated 5 out of 5 stars

Always comes on time, and the order is always there in full - have found with some other food stores that they run out and don’t tell you, meaning an incomplete order arrives. First time ordering... See more

Company replied

Rated 5 out of 5 stars

Had my first taste of Challah today (I'm not Jewish) but im keen to support British Jewish businesses in these testing times for the Jewish community. The Challah bread was delicious, the cheese supe... See more

Company replied

Rated 5 out of 5 stars

This was my first order with Sabeny, and I’m really impressed! The team was incredibly helpful both on the phone and via email, with clear and friendly communication. My food was delivered exactly as... See more

Company replied


Company details

  1. Kosher Grocery Store

Written by the company

Sabeny.com offer a wide range of fresh bakery, kosher meat and Israeli grocery products in addition to a large range of Judaica available online on our site, with delivery across the Uk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(61)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is how a business should be.

This is how a business should be, modern and easy to navigate website combined with a traditional friend/family approach to customer service.
Ability to think outside the box to get what the customer needs and a true life line for more regional communities.

November 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Great food

Great food. Delivered as promised. All items available.

November 5, 2026
Unprompted review
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Reply from Sabeny

Thank you, Sue, for your lovely five-star review!

We're delighted you enjoyed the food and that everything you ordered was in stock and delivered as promised.
At Sabeny.com, we aim to make shopping for quality kosher groceries online easy, with a great selection and reliable delivery from our online kosher supermarket.

The Sabeny.com team

Rated 5 out of 5 stars

Kosher to your door!

It is always easy to order from Sabeny.

They had everything I needed in stock and it was well packed and safely delivered to me. The quality of the items is always top-notch and it's so nice to be able to get Kosher items delivered to my door! Especially as there aren't any Kosher outlets in my area.

October 16, 2026
Unprompted review
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Reply from Sabeny

Thank you for your lovely review and continued support!

We're delighted that you find ordering from Sabeny.com easy and appreciate the quality, choice and careful packaging. It's especially rewarding to know that our UK-wide kosher food delivery service makes a difference when there isn't a local kosher shop nearby. That's exactly what we aim to provide through our online kosher supermarket!

The Sabeny.com team

Rated 5 out of 5 stars

Reliable delivery and the best Challa

Reliable delivery and the best Challa. I’m so excited to have gefilte fish and the choice of delicatessen food.

October 21, 2026
Unprompted review
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Reply from Sabeny

Thank you, Sue, for your wonderful five-star review!

We're delighted you're enjoying our challah and the selection of gefilte fish and kosher deli foods. At Sabeny.com, we aim to make shopping for traditional Jewish favourites easy, with a great choice of kosher groceries and reliable UK-wide delivery from our online kosher supermarket.

The Sabeny.com team

Rated 5 out of 5 stars

The food ordered arrived fresh and was…

The food ordered arrived fresh and was extremely tasty. It was also delivered on time

October 16, 2026
Unprompted review
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Reply from Sabeny

Thank you, Barry, for your lovely review!

We're delighted that your kosher food arrived fresh, tasted great and was delivered on time. Providing quality kosher groceries and reliable delivery is exactly what we aim for at Sabeny.com, your online kosher supermarket.

The Sabeny.com team

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Rated 5 out of 5 stars

Thank you Sabeny

Thank you so much Sabeny for your swift and helpful response, thank you for my refund. I look forward to shopping with you again very soon.

October 12, 2026
Unprompted review
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Reply from Sabeny

Thank you, Maggie, for your kind review.

We're delighted that our team at Sabeny.com was able to resolve your issue promptly and arrange your refund. Excellent customer care is just as important to us as providing a wide selection of kosher groceries through our online kosher supermarket.

We look forward to welcoming you back soon!

The Sabeny.com team

Rated 5 out of 5 stars

Brilliant company…

Very good kosher products which arrived on time and well packaged. I’ve used this company for several years and they provide an excellent service. Highly recommend!

September 23, 2026
Unprompted review
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Reply from Sabeny

Thank you for your fantastic review and recommendation.

We're delighted that after several years of ordering from Sabeny.com, you continue to value the quality of our kosher products, reliable delivery and careful packaging. It's wonderful to know you can rely on our online kosher supermarket for consistently excellent service.

The Sabeny.com team

Rated 5 out of 5 stars

Sabeny is the Company to Order From

Sabeny always goes the extra mile to get my orders delivered. They keep me informed as to delivery times.

I always use Sabeny for my shopping

September 25, 2026
Unprompted review
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Reply from Sabeny

Thank you Lorraine, for your continued support.

We're delighted that you rely on Sabeny.com for your shopping and value the extra care we take with deliveries and keeping you informed. It's wonderful to know our online kosher supermarket provides the reliable kosher food delivery service you can depend on.

The Sabeny.com team

Rated 5 out of 5 stars

Always delivers

Always comes on time, and the order is always there in full - have found with some other food stores that they run out and don’t tell you, meaning an incomplete order arrives.

First time ordering a lulav and etrog from Sabeny, arrived well packaged and even the basic one was a great etrog.

Wonderful service from Gaayatri and the team.

September 25, 2026
Unprompted review
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Reply from Sabeny

Dear Kevin,
Thanks so much for such a wonderful review.

We're delighted to hear that your Sabeny.com orders consistently arrive on time and complete, and that you've found our service reliable. It's also fantastic to hear that your first lulav and etrog order arrived well packaged and that you were so pleased with the quality of the etrog.

Alongside our kosher groceries, we're pleased to make Judaica and Jewish festival essentials available to order online, helping customers find both their everyday kosher food and what they need for Sukkot and other Jewish holidays in one place.

We'll be sure to pass your kind words on to Gaayatri and the rest of the team. Thank you for your continued support.

The Sabeny.com team

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Rated 5 out of 5 stars

excellent

excellent, thank you

September 17, 2026
Unprompted review
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Reply from Sabeny

Thank you, Paul, for your fantastic 5-star review.

We're delighted to hear you had an excellent experience with Sabeny.com. It's wonderful to know we've earned your 5 stars, and we really appreciate your support of our online kosher supermarket.

Thank you for choosing us, and we look forward to serving you again.

The Sabeny.com team

Rated 5 out of 5 stars

Frozen food arrived in perfect condition.

Frozen food arrived in perfect condition and delivered by DBD as promised.

August 3, 2026
Unprompted review
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Reply from Sabeny

Thank you Jill for your wonderful 5-star review.

We're delighted to hear that your frozen food arrived in perfect condition and that your delivery arrived as promised. It's especially rewarding to know your experience reflected the reliable kosher food delivery and careful packing that customers can expect from Sabeny.com.

Thank you for your support, and we look forward to serving you again.

The Sabeny.com team

Rated 5 out of 5 stars

Service

Excellent service and effort to ensure they get the right address. And food was perfectly packed.

July 27, 2026
Unprompted review
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Reply from Sabeny

Thank you, Bambi, for your wonderful 5-star review.

We're delighted to hear that you were pleased with both the service and the care taken to ensure your order reached the correct address. It's especially rewarding to know your food arrived perfectly packed, reflecting the reliable service and careful packing that customers can expect from Sabeny.com.

Thank you for your support, and we look forward to serving you again.

The Sabeny.com team

Rated 5 out of 5 stars

Great range, fast delivery, arrives in good condition.

All things considered, a great range of stock. I can't always find what I need but it's plenty enough to keep going from one delivery to the next, and the baked goods have really improved. They freeze and thaw well which really helps. The food always arrives in good condition and they use a reliable and fast delivery service. The ordering process is easy, and the staff are friendly and kind to deal with, which I really value. Altogether a positive experience and I feel I can rely on them. I highly recommend Sabenys.

July 21, 2026
Unprompted review
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Reply from Sabeny

Thank you for your fantastic 5-star review.

We're delighted to hear that you've had such a positive experience with Sabeny.com. It's especially rewarding to know you value our broad product range, the improvements to our freshly baked goods, and that everything arrives in good condition with reliable, fast delivery. We're also pleased that you find our ordering process straightforward and our team friendly and helpful.

It's wonderful to know you can rely on Sabeny.com for convenient online shopping for kosher food and Jewish household essentials, and your recommendation means a great deal to us. Thank you for your continued support, and we look forward to serving you again.

The Sabeny.com team

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Rated 5 out of 5 stars

I ordered from Sabeny online and I’m…

I ordered from Sabeny online and I’m really impressed. The website was easy to use, delivery was right on time, and all my groceries arrived fresh and well-packaged. The quality is excellent and the selection is great. I’ll definitely be using Sabeny again!

July 26, 2026
Unprompted review
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Reply from Sabeny

Thank you for your wonderful 5-star review.

We're delighted to hear you found the Sabeny.com website easy to use and that your order arrived on time, fresh and well packaged. It's especially rewarding to know you were pleased with both the quality of the groceries and the wide selection available.

We're so pleased your experience reflected the convenience of shopping for kosher food and Jewish household essentials online with Sabeny.com. Thank you for your support, and we look forward to serving you again.

The Sabeny.com team

Rated 4 out of 5 stars

Food good, delivery awful

Generally product received was almost as ordered & it was fresh BUT as usual delivery was AWFUL. As previously, despite me leaving message as requested in delivery company’s website & on front door, the delivery guy left the parcels on the front steps in the sun rather than putting them in box behind bush as indicated.

July 20, 2026
Unprompted review
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Reply from Sabeny

Thank you, Professor Bendell, for taking the time to leave your review.

We're very pleased to hear that your order arrived fresh and that the products were as ordered. However, we're sorry to learn that the delivery experience fell short of your expectations.

Leaving parcels on the front steps instead of following the delivery instructions you've provided is not acceptable. We appreciate you bringing this to our attention, and we'll raise this with the courier to reinforce the importance of following customers' delivery instructions correctly.
We're grateful for your continued support of Sabeny.com and hope your next delivery provides the standard of service you should expect.

The Sabeny.com team

Rated 5 out of 5 stars

Brilliant service!

Lovely onion platzels freshly baked and delicious straight to my door! I will definitely be ordering again as I can’t get these where I live! Thank you ☺️

July 20, 2026
Unprompted review
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Reply from Sabeny

hank you, Mrs Burke, for your wonderful 5-star review.

We're delighted to hear you enjoyed the freshly baked onion platzels and that they arrived delicious straight to your door. It's especially rewarding to know that Sabeny.com has made it possible for you to enjoy speciality kosher bakery products that aren't available where you live.

We're so pleased you'll be ordering again, and it's wonderful to know your experience reflected the convenience of buying kosher food online with reliable delivery across the UK.

The Sabeny.com team

Rated 5 out of 5 stars

Kosher in rural Devon

Living in rural Devon we are frequent customers and really value how the service provided by Sabeny helps us continue to keep kosher 😀

July 12, 2026
Unprompted review
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Reply from Sabeny

Thank you, Maggie, for your wonderful 5-star review.

We're delighted to hear that Sabeny.com has become such a valued part of helping you keep kosher in rural Devon. It's especially rewarding to know that our service has made it easier to access kosher groceries, particularly for customers who do not have a nearby kosher supermarket.

We're pleased that your experience reflects the reliable kosher food delivery and convenient online kosher shopping that customers across London and the UK value from Sabeny.com. Thank you for your continued support, and we look forward to serving you again.

The Sabeny.com team

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Rated 5 out of 5 stars

Really quick delivery

Really quick delivery, I get the bagels and the challah as you can’t get these in Nottingham, they are always freshly baked and delicious as well as being good value.

July 6, 2026
Unprompted review
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Reply from Sabeny

Thank you, Beverley, for your wonderful 5-star review.

We're delighted to hear that your order arrived quickly and that you're enjoying the fresh bagels and challah. It's especially rewarding to know that Sabeny.com helps make quality kosher products available in Nottingham, where they can be difficult to find locally.

We're pleased that your experience reflected the reliable kosher food delivery and good value that customers appreciate when ordering from our online kosher supermarket. Thank you for your continued support, and we look forward to serving you again.

The Sabeny.com team

Rated 5 out of 5 stars

Helpful service and fresh food

Customer service on the phone was helpful and delivery was successful. The bakery goods were very fresh!

July 6, 2026
Unprompted review
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Reply from Sabeny

Thank you, Sapir, for your wonderful 5-star review.

We're delighted to hear that our team was able to help over the phone, that your delivery arrived successfully, and that you enjoyed the freshness of the bakery products. It's rewarding to know that your experience reflected the reliable service and kosher food delivery that customers value from Sabeny.com.

We're especially pleased that our kosher bakery products arrived fresh and met your expectations. Thank you for choosing Sabeny.com, and we look forward to serving you again.

The Sabeny.com team

Rated 5 out of 5 stars

Food arrived quickly and was…

Food arrived quickly and was delicious!! Im not Jewish but love Challah bread. Would definitely consider again when "going Jewish" big portions too didnt stint on the food good value for money

June 1, 2026
Unprompted review
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Reply from Sabeny

Thank you, Grace, for your wonderful 5-star review.

We're delighted to hear that your order arrived quickly and that you enjoyed the food, especially the challah. It's great to know you found the portions generous and good value, and we're so pleased that your experience with Sabeny.com was such a positive one.

Whether customers are looking for fresh challah, quality kosher groceries, or reliable kosher food delivery, our online kosher supermarket is here to serve customers across London and throughout the UK. We're delighted that your experience reflected the quality and value we strive to provide.

Thank you for your kind words, and we look forward to welcoming you back to Sabeny.com.

The Sabeny.com team

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