My first online Pesach Order and it was not only wrong but arrived piecemeal with the bulk of it still missing. Two small boxes which obviously did not represent the hundreds of pounds spent turned u... See more
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I live in Leeds where most, but not all, the Pesach products I need are available. For the last few years, I have had a small order from Sabeny. Everything, including fridge products, arrive on time... See more
Company replied
This was my first order with Sabeny, and I’m really impressed! The team was incredibly helpful both on the phone and via email, with clear and friendly communication. My food was delivered exactly as... See more
Company replied
I highly recommended Sabeny. We have been using their online service since the beginning. Living both in Cornwall and Somerset. It has made such a difference to be able to order kosher food. T... See more
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Company details
Written by the company
Sabeny.com offer a wide range of fresh bakery, kosher meat and Israeli grocery products in addition to a large range of Judaica available online on our site, with delivery across the Uk.
Contact info
United Kingdom
- www.sabeny.com
4.4
Excellent
22 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Why was this Order different from all others?
My first online Pesach Order and it was not only wrong but arrived piecemeal with the bulk of it still missing. Two small boxes which obviously did not represent the hundreds of pounds spent turned up. I souhgt a deivery between 4-6 pm but got a message from DPD whom Sabeny use to deliver saying delivery would be between 11.18 and 12.18 - the little food there was, including perishables (most of it missing) was unceremoniously dumped on my doorstep, expecting my powers of telepathy ot know it was there. The handling of my complaint was poor so I have sought a refund and the return of the goods - I now have to do my usual sprint around Kosher Kingdom (bless them) having wasted time ordering, taking the day to await delivery and now having to make time to physically go and buy everything having used a company (not registered at Companies House under their trading name) that literally cannot deliver! I won';t be using them again
March 30, 2026
Unprompted review
Reply from Sabeny
Dear Elissa, We’re sorry to read your review and understand how frustrating this must have felt. During busy periods such as Pesach, when we are dispatching close to 1,000 parcels a day across the UK, including major Jewish centres such as London and Manchester as well as more remote areas across the country, deliveries may occasionally be split into more than one consignment. This is especially the case where chilled, frozen, and ambient items are handled separately to ensure they arrive in the best possible condition. In these situations, parcels may arrive at slightly different times, but all parts of the order are dispatched and tracked accordingly. We appreciate that this may not have been your expectation. At Sabeny.com, we provide nationwide delivery of kosher groceries across the UK, and while the vast majority of orders arrive on time and in full, we regret that this experience did not meet the standard we aim to provide. As requested, the second delivery was stopped and a full refund was issued.
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Efficient & Lovely
Efficient, packed well, lovely customer service team.
March 26, 2026
Unprompted review
Reply from Sabeny
Thank you for your review. We’re delighted to hear that you found your order efficient, well packed, and supported by our lovely customer service team. At Sabeny.com, we’re committed to providing reliable UK-wide delivery of high-quality kosher groceries, with careful packaging and friendly, responsive service at every step. We truly appreciate your support and look forward to serving you again.
The staff at Sabeny went the extra mile…
The staff at Sabeny went the extra mile to ensure my order was delivered on time. I always order from Sabeny
March 26, 2026
Unprompted review
Reply from Sabeny
Dear Lorraine, Thank you so much for your great review and continued support. We’re delighted to hear that our team at Sabeny.com went the extra mile to ensure your order was delivered on time. At Sabeny.com, we’re committed to providing reliable nationwide delivery of high-quality kosher groceries, with customer service you can depend on every time you order. We truly appreciate your loyalty and look forward to serving you again.
Wonderful service.
I live in Leeds where most, but not all, the Pesach products I need are available. For the last few years, I have had a small order from Sabeny. Everything, including fridge products, arrive on time and in perfect condition. They obviously take as much care of their smaller customers as they do with their larger ones. I know that I can rely on them.
March 23, 2026
Unprompted review
Reply from Sabeny
Hi Lesley, Thank you so much for your thoughtful review. We’re delighted to hear that your orders with Sabeny.com continue to arrive on time and in perfect condition, including chilled and fridge products. At Sabeny.com, we’re committed to providing reliable UK-wide delivery of high-quality kosher groceries and Judacia, especially during busy periods like Pesach and other festivals, ensuring every order is handled with care regardless of size. It means a great deal to know you can rely on us, and we truly appreciate your continued support.
Beautifully packed
Beautifully packed, delivered on time and answered query quickly. Even called me to check on the order.
March 16, 2026
Unprompted review
Reply from Sabeny
Hi Steve, thank you so much for your great review. We’re delighted to hear that your order was well packed, delivered on time, and that our team was able to respond quickly and support you throughout. At Sabeny.com, we’re committed to providing reliable UK-wide delivery of high-quality kosher groceries, even during busy periods like Passover when we are sending thousands of parcels across every corner of the UK. Careful packaging and attentive customer service remain our priority at every step. We truly appreciate your support and look forward to serving you again.
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The ONLY kosher grocery that I know of…
The ONLY kosher grocery that I know of that comes all the way up to the north end of Yorkshire! Delicious foods from the deli. Fresh bakery. Professionally handled and accessible to answer questions.
February 27, 2026
Unprompted review
Reply from Sabeny
Thank you Jan, for your wonderful review. We’re proud that Sabeny.com is able to provide reliable nationwide delivery of kosher groceries, reaching all communities wherever they are across the UK, including the north of Yorkshire. It’s fantastic to hear that you enjoyed our fresh deli and bakery selection and found our team professional and accessible to answer your questions. We’re committed to making high-quality kosher food available throughout the UK, and we truly appreciate your support.
Very impressed!
This was my first order with Sabeny, and I’m really impressed! The team was incredibly helpful both on the phone and via email, with clear and friendly communication. My food was delivered exactly as confirmed and was very well packaged. Everything arrived fresh and in perfect condition. Highly recommend! Will order again.
February 27, 2026
Unprompted review
Reply from Sabeny
Thanks so much for your wonderful review. We’re delighted that your first order with Sabeny.com was such a positive experience. At Sabeny.com, we’re committed to providing high-quality kosher food and groceries with clear communication, helpful customer service, and reliable delivery across the UK. It’s great to know your order arrived fresh, well-packaged, and exactly as confirmed. We truly appreciate your recommendation and look forward to serving you again.
I had an exceptional experience with Sabeny
I had an exceptional experience with Sabeny from start to finish. I was in a time crunch with an important meeting approaching, and they truly went above and beyond to make sure my order arrived on time. Their team was proactive, communicative, and clearly committed to providing the best service available.
I was kept updated throughout the process and they expedited everything without hesitation. That level of care and urgency is rare, and it made all the difference.
On top of their outstanding service, the products themselves were fantastic and very much enjoyed by our clients. I highly recommend Sabeny and will absolutely be using them again in the future.
February 17, 2026
Unprompted review
Reply from Sabeny
Thank you so much for your positive review.
Corporate events where reliable kosher food and catering is required are something we take great pride in servicing.
We’re delighted to hear that our team at Sabeny.com was able to support you to ensure your kosher food order arrived on time for your meeting. At Sabeny.com, we understand how crucial reliability, clear communication, and fast delivery are, especially when time is limited, and we’re proud that our team could go above and beyond for you. It’s also wonderful to know that the kosher products were enjoyed by your clients.
We truly appreciate your recommendation and look forward to working with you again.
Brilliant customer service
I made a mistake on my order, it was rectified straight away. The customer service team are so friendly and helpful and they acted like it was no trouble to them. The food is of an amazing quality and delivery is quick. I would strongly recommend this company.
February 19, 2026
Unprompted review
Reply from Sabeny
We're really glad we could quickly resolve your order and that you were happy with our customer service team.
At Sabeny.com, we work hard to provide high-quality kosher food with fast, reliable delivery across London and the UK. It means a lot to hear that you enjoyed the quality of the food and our service.
We truly appreciate your recommendation and look forward to serving you again for your Kosher, Shabbat and Pesach shopping.
The Sabeny Team
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Great range
Great range, great service, reliable delivery into the SW.
January 7, 2026
Unprompted review
Reply from Sabeny
Thank you Eleanor for your great review. We’re pleased to hear you’re happy with our range, service, and reliable delivery into the South West. At Sabeny.com, we work hard to make ordering kosher products easy and dependable wherever you are. We really appreciate your support and look forward to serving you again.
Excelent
Ordering was easy, the site was user-friendly, and checkout was smooth. Best of all — the delivery was fast, and my groceries arrived fresh and well-packed.
If you are looking for a reliable online source for kosher food in the UK Sabeny.com is a fantastic choice. I highly recommend them and will definitely be ordering again.
December 2, 2025
Unprompted review
Reply from Sabeny
Thanks Ben for your wonderful review. We’re really happy to hear that you found everything work so smoothly. At Sabeny.com, we work hard to provide fast delivery and fresh, well-packed Israeli and kosher groceries across the UK, so it’s great to know this matched your experience. We appreciate your recommendation and look forward to serving you again soon.
Brisket & Latkes
I had a question about the brisket & Rachel kindly provided details. Additionally, I asked about latkes & she directed me to the product - exactly what I wanted! Kind, knowledgeable & efficient- all good! I can’t wait to enjoy them! Thank you.
December 9, 2025
Unprompted review
Reply from Sabeny
Thanks Kathy, for your lovely review. At Sabeny.com, we work hard to offer a wide range of kosher products and Judaica for every Jewish festival, including Chanukah, and to be able to provide friendly, knowledgeable service so it’s easy to find what you need. We hope you enjoy everything you ordered, and look forward to helping you again soon.
Excellent quality products and good value
Excellent quality products and good value. Easy to use website, efficient customer service and quick delivery. I would recommend for kosher products.
December 8, 2025
Unprompted review
Reply from Sabeny
Hi Mirella, thank you for your 5* review. At Sabeny.com, we’re committed to offering a wide range of high-quality kosher products and Judaica at great value, supported by an easy-to-use website, reliable customer service, and fast delivery. We’re delighted to hear you had an excellent experience and truly appreciate your recommendation. Your feedback helps others discover Sabeny.com as a trusted online store for premium kosher products and Judaica.
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I Quick efficient and quality service..
I highly recommended Sabeny.
We have been using their online service since the beginning.
Living both in Cornwall and Somerset.
It has made such a difference to be able to order kosher food.
The staff are wonderful.
Well packaged goods arrive to your door.
From the shop floor to the customer support. Nothing is too much trouble.
I have no hesitation to recommend them.
December 3, 2025
Unprompted review
Reply from Sabeny
Hi Vivanne, We’re really glad you enjoy our range of kosher-certified groceries and Judaicia which get delivered to you in Cornwall and Somerset. We work hard to make kosher shopping easy and reliable anywhere in the UK and are always happy to hear that we provide a great customer service. Thank you for choosing Sabeny.com
Excellent price
Excellent price, delivered on time, big range. Recommended!
December 2, 2025
Unprompted review
Reply from Sabeny
Hi Luigi, We’re really glad you enjoyed our delivery and our range of kosher-certified products. We work hard to make kosher shopping easy and reliable anywhere in the UK. Thank you for choosing Sabeny.com
I had a great experience shopping with Sabeny!
I had a great experience shopping with Sabeny, and was impressed by the selection of wines. I absolutely love the rainbow bagels and the communication from the staff was amazing when notifying me that they did not have an item in stock and offering to re=arrange delivery for me. I will recommend them to people I know and will likely place another order very soon,
November 23, 2025
Unprompted review
Reply from Sabeny
Hi Aurelia, Really happy to hear that you enjoyed our bagels and large selection of kosher wines which we have on our site. Thanks for the review and we look forwards to serving you again.
Amazing babka!!!
Amazing babka! It is so difficult to find Babka let alone for it to be amazing! Everything about Sabeny is to be highly recommended, from the service to the delicious baked goods to the speed of delivery. This is one website that is definitely going on my favourites! LOL highly recommended!
October 22, 2025
Unprompted review
Reply from Sabeny
Hi Atheana,
Thanks for the great feedback, and really happy that you enjoyed the cake. We hope to see you shopping with us again soon
Team Sabeny.com
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go to place when no kosher restaurant
timely, tasty food delivered to Birmingham. recommended when in UK in a city with no kosher restaurant
October 22, 2025
Unprompted review
Reply from Sabeny
Hi Ari
Thanks for the great feedback, and really happy that you enjoyed your Kosher food. We hope to see you shopping with us again soon
Team Sabeny.com
Wonderful food
Wonderful food, quickly dispatched with great comms.
I'm delighted that I am able to get some of my favourite Kosher foods delivered when I live 100's of miles from any store that sells these items.
The Bakery items are just fantastic!
Thank you Sabeny.
January 27, 2025
Unprompted review
Reply from Sabeny
Thanks - Happy to count you among the many happy Sabeny.com customers.
Was very happy with the order we…
Was very happy with the order we received.
Didnt know where to get kosher here in Cornwall and was recommended this site by a friend.
Received everything in good condition and on the date we had chosen.
Will definitely order again
January 9, 2025
Unprompted review
Reply from Sabeny
Thanks - Happy to count you among the many happy Sabeny.com customers
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