SabersPro Reviews 1,448

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 590 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and impressive appearance, often exceeding expectations. Many people highlight the excellent customer service, describing it as responsive, helpful, and making them feel valued. The delivery service is frequently mentioned as timely and efficient, with products arriving well-packaged and often sooner than anticipated. The overall user experience, from ordering to enjoying the product, is described as smooth and satisfying. However, some customers also noted issues with delivery delays and, in a few instances, received products that were faulty or stopped working shortly after arrival. A small number of people also experienced difficulties with customer service becoming unresponsive when trying to resolve these issues, and some found the product instructions unclear or the controls difficult to master.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality, durability, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the amazing blades,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick shipping and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the products easy to handle,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the responsiveness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My son was elated when he got his Anakin and duelist sabers for Christmas. The sabers are high quality and SabersPro stands behind their products. We had an issue with one of the sabers, but custom... See more

Company replied

Rated 5 out of 5 stars

Just ordered a Luke ev6...this company has superior customer service.I dealt with another company and their customer service was non-existent even though they provided contact info....I e mailed 17 ti... See more

Company replied

Rated 5 out of 5 stars

Purchased this lightsaber as a gift for my boyfriend for May 4th, and he has been OBSESSED! He absolutely loves it. The lights, sounds, interactive qualities, and paired app have all been fantastic! W... See more

Company replied

Rated 5 out of 5 stars

We ordered three sabers using one of their deals. The sabers are very high quality and cool, they are way beyond the level of a toy, and also seem durable. We are very happy with our purchase and woul... See more

Company replied


Company details

  1. #73 of 101 best companies in Hobby Store

Written by the company

SabersPro is a leading lightsaber company trusted by more than 70,000 customers worldwide. We have one of the biggest and most unique saber collections featuring sabers for different budgets and purposes. You can find plenty of choices whether you are looking for a dueling, cosplay, replica or custom lightsaber. Our lightsabers feature multiple colors, so you can choose your allegiance at the press of a button. Not only all the sabers can change blade colors, but they also come packed with motion sensitive sound and blade effects. Combined with intricate and detailed hilt designs our sabers make for some of the most realistic experiences possible on the market. We aim to make the lightsaber buying experience the best one around. We start by implementing the most secure online checkout process available to us. We never store your full payment credentials in our database. Next we provide absolutely free shipping on all orders. In addition to that we also provide great return policy and warranty. Rest assured you can shop with a peace of mind.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Was my first time and very impressed by…

Was my first time and very impressed by the workmanship of the lightsaber. Works great with or without the app. Many different ways to work the force.

January 15, 2026
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Reply from SabersPro

We can’t wait to share your 5-star review with our team. They’ll be thrilled!

Best regards,
SabersPro Team

Rated 2 out of 5 stars

not working properly

It arrived in the EU after 18 days. Every time I asked Saberspro why it was delayed, they continuously claimed that it was not their fault, but they never contacted the postal service they had chosen regarding the delay in any way.

The lightsaber did arrive, I charged it via USB until the indicator turned green (it took about 4 hours, which seemed normal). However, after about 10 minutes of being turned on, it cannot be switched off anymore unless the saber is disassembled and the battery is physically removed. The Proffie board becomes extremely hot!

None of the color selection or volume control functions work; only the pre-programmed sound effects and colors are usable. As I mentioned, after roughly 10 minutes the saber overheats and cannot be turned off.

In general, Saberspro is reselling cheap Chinese TXQ lightsabers, and their Proffie board is labeled as “Damiensaber.” The order is shipped from China, and based on my experience, nobody checks whether the lightsaber actually works properly before shipping. Unfortunately, mine does not work.

I do not recommend ordering from this company to anyone. This has been a huge disappointment for me.

ps: imagine there is ZERO LUKE sound/light effect in a LUKE ep6 lightsaber........

January 16, 2026
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Reply from SabersPro

We appreciate your feedback.

While we work closely with our courier partners, we don't have direct control over their operations. We pay for their service to ship orders, but they are not employed by us, and we're unable to speed up delivery even if we contact them.

That said, our team has been actively monitoring the progress of your order. I can also see that our management team is already assisting you. Please rest assured that we'll continue to help in any way we can to get this resolved.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

The replacement part worked

The replacement part took a while but we got it and the young Jedi was able to fix his LightSaber and Christmas was saved. Thank you.

January 8, 2026
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Reply from SabersPro

Thank you so much for giving us 5 stars. You made our day!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Great Customer Service

The product is as it says. Seems to be quality made and durable. Did have an issue with the core pins and they were on top of it and shipped me a replacement core. Def great customer service that seems to care about their customers and products .

January 7, 2026
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Reply from SabersPro

Thank you so much for giving us 5 stars. You made our day!

Best regards,
SabersPro Team

Rated 4 out of 5 stars

Really enjoy having a lightsaber and…

Really enjoy having a lightsaber and its fun to play around with. I was a little disappointed with the sound quality of them. Otherwise i really love the options you have with it and how it looks overall!

January 14, 2026
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Reply from SabersPro

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

easy to navigate & great selection

The site was easy to navigate and there were a large number of choices. They even have explanations on some of the differences in features. Their prices are competitive and they shipped my purchase very quickly.

January 13, 2026
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Reply from SabersPro

Thank you for the 5-star review! We’re here to serve you anytime.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Perfect Duel saber

The saber is awesome!
I bought it for a gift for my brother, we have always dreamed of getting a pair and duel. For the price, it comes with a good variety of colors and sounds, themed on different characters wich imo is fantastic.
Totally recommend and would buy again!

December 31, 2025
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Reply from SabersPro

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Best damn Saber yet!

Not only was the saber everything I hoped it would be... it was so much better. With different controls on what actions will do, the vibrant colors, the sounds, the weight of the handle, the realism of Obi-Wan's blade... and learning more every day. Absolutely love it. What made the whole thing better yet... the company reaching out before I even got it to see if I had questions, and again after I got it to see what I thought of my purchase. I will be buying many more sabers!!

January 6, 2026
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Reply from SabersPro

Thank you for being our customer and leaving us a wonderful 5-star review.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Greatest sabers

January 6, 2026
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Reply from SabersPro

Amazing feedback. Thank you so much for giving us 5 stars!

Best regards,
SabersPro Team

Rated 4 out of 5 stars

The lightsaber is good

The lightsaber is good, but it lacks comprehensive instruction. The instructions cover some of the basics, but could be better organized. For example, I was able to turn it on easy enough, but it took a while to find the instructions on how to turn it off. I couldn't even find the name of the phone app in the instructions; I had to find that using Google.

It also doesn't come with instructions for charging. The best I could find were other people charging other lightsaber models, but not mine specifically. The videos are promoted on the website, but are a few years old.

Overall, I like the lightsaber. But I'd reccomend re-writing the manual. And having instructions for specific models may be necessary. If printing them on a book is too tedious, then perhaps a comprehensive, online guide or PDF would work.

January 6, 2026
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Reply from SabersPro

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Best regards,
SabersPro Team

Rated 1 out of 5 stars

I never received my entire order

I never received my entire order. I got my Ranger Hilt but not my mystery hilt. I paid for a product and did not get my entire order

January 8, 2026
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Reply from SabersPro

Hello Eric,
I am sorry about the situation.

I can see the second half of your order was returned back due to a PO Box address.
We normally do not ship to PO Boxes and one of our warehouses did not notice it and sent via UPS.

It would be great if you can reach out to our support and provide a physical address so we can resend it.
Thanks.

Rated 5 out of 5 stars

Awesome Lightsaber

Saberpro lightsabers are Awesome!!! The Darth Sidious saber I bought was truly special. The look and feel is so cool. And the free saber and case was excellent!!! Will purchase again in the future.

January 9, 2026
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Reply from SabersPro

Amazing feedback. Thank you so much for giving us 5 stars!

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Definitely a perfect gift for my step…

Definitely a perfect gift for my step son on his birthday. He refuses to put it down and the duels with the saber is epic.

January 6, 2026
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Reply from SabersPro

Thank you for being our customer and leaving us a wonderful 5-star review.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Good buy

Initially, I was hesitant to order due to some mixed reviews, but I’m glad I did. Given the price point, the quality and functionality of this lightsaber are outstanding. It arrived well-packaged and feels very sturdy. You really can’t go wrong with this value.

January 8, 2026
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Reply from SabersPro

Thank you so much for giving us 5 stars. You made our day!

Best regards,
SabersPro Team

Rated 1 out of 5 stars

you know what you did

you know what you did

December 31, 2025
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Reply from SabersPro

Our team has reviewed your support case, and I’ve escalated it to our management team for immediate attention.

We sincerely apologize for any inconvenience this may have caused. Please rest assured that we’re working closely with you to address your concern and reach a proper resolution as quickly as possible.

Best regards,
SabersPro Team

Rated 5 out of 5 stars

Quality of product is top notch

Quality of product is top notch and follow up on questions is quick. Also, making things right, as simple as a box replacement is above expectations. Love this company.

January 6, 2026
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Reply from SabersPro

Thank you so much for giving us 5 stars. You made our day!

Best regards,
SabersPro Team

Rated 1 out of 5 stars

Faulty parts, no support.

CAUTION: Do not throw your money away on this product!!!

UPDATE--- Still waiting to use my saber for the first time after ordering it in December. Saber was defective and after doing my own technical troubleshooting as directed by support, I am supposedly getting a replacement part in the mail. This happens to be a 2-3 week shipping time since its coming from Hong Kong. I've lost interest and by the time it gets here I'll have grown out of this phase. So disappointed. ---UPDATE

Came with no directions and Saber did not work out of the box. Customer service sent tutorial, but while troubleshooting, discovered that the button was missing. Customer service went silent. Now I'm out almost $400 and no saber. Faulty parts and silent support email = really disappointed.

CAUTION: Do not throw your money away on this product!!!

January 5, 2026
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Reply from SabersPro

Thank you for sharing your feedback—we truly appreciate it. The saber comes preassembled, and customers only need to install the blade. We also have a full set of support guides available on our website for additional help.

Your purchase is covered under warranty, and our records show that our team is already assisting you with a replacement. We apologize for any inconvenience this may have caused and sincerely thank you for your patience and understanding.

Best regards,
SabersPro Team

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