Banner for Sabre Pet Food

Sabre Pet Food Reviews 

178
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that their pets love the food, noticing clear improvements in digestion, shiny coats, and overall vitality. Buyers are also very pleased with the helpful sample packs available for fussy eaters. Consumers consistently appreciate the fast, reliable shipping and the smooth website experience when placing orders. However, some customers also noted occasional delivery delays, long transit times, or receiving the wrong items in their orders. A few people experienced frustrating problems where packages took several days to arrive or were mistakenly sent to a completely wrong address.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that their dogs love the food and are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the food is excellent and... See more

Order

Consumers find order processes to be very positive, praising the quick and easy website navigation. Reviewers... See more

Service

Clients share positive opinions on service, consistently highlighting quick responses, efficient order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Insect Complete Dry Dog Food - Hypoallergenic. This food is amazing! My dear old boy has always had a sensitive digestive system: his stools have been very soft/runny and he has taken a long time... See more

Company replied

Rated 5 out of 5 stars

We have the Darf puppy cold pressed food for our Bernese Mountain Dog puppy. Loves it and us thriving on it. It was recommended by a nutritionist as we wanted something close to raw, without being raw... See more

Company replied

Rated 5 out of 5 stars

What a difference Darf food from Sabre has made in the short period my dog has been fed on. His stomach has settled & no more upset stomachs!! The price is very reasonable too. We did have an issue... See more

Company replied

Rated 5 out of 5 stars

Smooth purchasing and quick delivery. I have found Sabre Pet Food to be very good - my dog loves it - she is a springer spaniel. Can order a bulk bag and its so far is lasting my dog nearly 3 months w... See more

Company replied



Company details

  1. Pet Supply Store
  2. Animal Feed Store
  3. Pet Store

About Sabre Pet Food

Written by the company

🐾 Exclusive premium pet food brands in the UK
🐾 Natural, high-meat nutrition for dogs & cats
🐾 Fast delivery and savings with Subscribe & Save Service

Trustpilot animation

Sabre Pet Food is a UK pet food supplier of exclusive European pet food brands, including premium brands such as Alpha Spirit, Ydolo & DARF.

We work directly with leading manufacturers to bring unique, high-quality pet foods to the UK that you won’t find anywhere else. Our carefully selected ranges focus on natural ingredients, high meat content, and balanced nutrition, helping pets enjoy a diet inspired by their natural feeding instincts.

From nutrient-rich dry food to products designed around raw-inspired nutrition, everything we supply is chosen to support pets’ health, energy, and wellbeing.

Alongside exceptional products, Sabre Pet Food is proud to provide friendly and reliable customer support.


Our team is available via phone on 0800 229 4010, by email at customerservices@sabrepetfood.co.uk, and through our live chat via our website www.sabrepetfood.co.uk.

Our team is available Monday to Friday, 9am - 5pm (excluding bank holidays). Our opening hours may vary during busy periods such as Christmas.

Sabre Pet Food is part of the TruNet Group, an international group dedicated to bringing innovative products to markets around the world.


Contact info

Save up to 10% off & FREE UK delivery*

Join our thousands of customers who use our subscribe & save service.

4.6

Excellent

TrustScore 4.5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(178)

166 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt delivery of single protein…

Very prompt delivery of single protein source dog food

June 30, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hey, Thank you for your review!

We're delighted to hear that you were pleased with the prompt delivery and happy with our single-protein dog food :)

Thank you for choosing Sabre Pet Food, we appreciate your support!

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

Darf puppy ideal nutritional profile for large breed puppy

We have the Darf puppy cold pressed food for our Bernese Mountain Dog puppy. Loves it and us thriving on it. It was recommended by a nutritionist as we wanted something close to raw, without being raw. Mostly though it has an ideal calcium/phosphorus ratio for a large breed, giving us scope to sometimes add a topper of fresh white fish, chicken or turkey topper, or his favourite treat - soaked in goats milk. We have also soaked it and created ice cube - looks like chocolate! Oh and the food doesn't smell.

March 13, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hey Sharon, Thank you so much for your fantastic review!

We're delighted to hear that your Bernese mountain dog puppy is thriving on our Darf Puppy Cold Pressed Dog Food! It's wonderful to know it was recommended by a nutritionist and that it's providing the nutritional profile you were looking for as an alternative to raw feeding.

Thank you for taking the time to share your experience and for trusting us here at Sabre Pet Food to support your puppy's growth and development.

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

Excellent quick service

Excellent quick service

June 30, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hey Tissy, thank you for your review!

We're delighted to hear that you were happy with our quick and excellent service.

Thank you for choosing Sabre Pet Food!

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

Promt delivery

Promt delivery
Great products
I have no issues with this company/supplier.

June 30, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hi Mick, Thank you for your wonderful review!

We're delighted to hear that you've been happy with our prompt delivery and the quality of our products.

Thank you for your support and for taking the time to leave your feedback.

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

Brilliant delivery driver lifted the…

Brilliant delivery driver lifted the heavy box through the door for me very nice man

June 30, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hi Jemma, Thank you for your lovely review!

We're delighted to hear that your delivery driver went the extra mile to help by bringing the heavy box through your door!

Thank you for taking the time to share your experience, and we hope you enjoy your order!

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery
Great communication with customer service as I had a query.

June 29, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hi Jane, Thank you for your lovely review!

We're delighted to hear that you were happy with our super-fast delivery and that our customer service team was able to answer your query.

We always aim to provide friendly, helpful support alongside a smooth ordering experience.

Thank you for taking the time to share your feedback. We really appreciate your support!

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

They offer free generous sample which…

They offer free generous sample which is very helpful for my fussy dog. After 5 days testing that her gut is completely take it and she likes it, we ordered 20kg.

June 30, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hey Cynthia,

Thank you for your wonderful review!

We're delighted to hear that our free sample helped you find the right food for your fussy dog before committing to a larger bag.

That's exactly why we offer the service – to give owners confidence that the food is both well tolerated and enjoyed.

It's fantastic to know that after five days your dog's tummy had settled well and she loved it enough for you to order a 20kg bag.

We hope she continues to enjoy every meal!

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

Good quality ingredients.

Good quality ingredients.
Sensible prices
Fast delivery

June 29, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hey Cheryl, Thank you for your wonderful review!

We're delighted to hear that you appreciate the quality of our ingredients, our sensible pricing, and our fast delivery service.

Providing premium pet food at great value, backed by reliable service, is exactly what we strive for.

Thank you for your support, and we look forward to serving you again soon.

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

Thank you Stephanie at Saber

After having severe delays in my first shipment, Saber pet food more than made up for the issues I encountered by sending me a next day delivery on my next order.
Thank you guys especially you Stephanie.
Look forward to ordering my next shipment with you guys.

June 29, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hey, Thank you so much for your wonderful review!

We're really pleased we were able to put things right following the delays with your first order. Providing excellent customer service is incredibly important to us, so it's great to hear that your next delivery restored your confidence.

Stephanie will be especially delighted to read your kind words – we'll be sure to pass them on!

Thank you for giving us the opportunity to make things right, and we look forward to looking after you again with your next order.

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

I have finally found a dog food that…

I have finally found a dog food that she just can’t wait to get stuck into

June 29, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hey, Thank you for your lovely review!

We're absolutely delighted to hear that you've finally found a dog food that your girl can't wait to tuck into! There's nothing better than seeing a dog excited for mealtimes, and we're so pleased we've been able to help.

Thank you for choosing Sabre Pet Food and for taking the time to share your experience.

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

I can’t fault your system

I can’t fault your system, what ever the process of from me ordering to Freddy (the lab) getting his foot two days later is next to nothing else I order on the net.

Don’t ever drop these standards

June 29, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hey Mark & Alice, Thank you so much for your fantastic review!

We're delighted to hear that you've had such a great experience with our ordering and delivery service.

We'll continue working hard to deliver the same high level of service every time :)

Please give Freddy a fuss from all of us, and thank you for your continued support!

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

First class

First class from start to end. Ordered a sample and then a 20kg pack of Darf dog food. My rescue loves it. The delivery was quick and efficient. Highly recommend.

June 29, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hi Jean, Thank you so much for your wonderful review!

We're delighted to hear that your experience was first class from start to finish. It's great to know that our sample service helped you choose the right food before moving on to a 20kg bag, and even better to hear that your rescue dog loves the Darf food!

We're also pleased that your delivery was quick and efficient. Thank you for your recommendation and for choosing Sabre Pet Food!

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

Darf complete puppy food

Extremely quick delivery and the food is fantastic my puppies stools have never been so firm

June 29, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hi Thomas, Thank you for your fantastic review!

We're delighted to hear that your puppy is enjoying the Darf Complete Puppy Food and that you've noticed such a positive difference - it's wonderful to hear your little one is thriving.

We're also pleased that your order arrived so quickly. Thank you for taking the time to share your experience.

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

great food, good value

good quality product with fast delivery at a fair price

June 29, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hi Paul, Thank you for your great review!

We're delighted to hear that you've been pleased with the quality of our food, our fast delivery, and the value for money we offer. Providing premium pet food at a fair price, backed by reliable service, is exactly what we aim to do.

Thank you for your support, and we look forward to serving you again soon.

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

My dogs love the food

My dogs love the food, the service is great and delivery is on time.

June 26, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hi Jeanette, thank you for your wonderful review!

We're delighted to hear that your dogs love the food and that you've been happy with both our service and on-time delivery.

Thank you for your support and for taking the time to share your experience.

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

Quick smooth delivery

Quick smooth delivery

June 25, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hey Annabelle, Thank you for your review!

We're delighted to hear that your order was delivered quickly and smoothly. Providing a fast, reliable service is something we pride ourselves on, so it's great to know we met your expectations.

Thank you for choosing Sabre Pet Food.

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

So very easy yo change your order if…

So very easy yo change your order if you suddenly find you’re running out abd speedy ordering service

June 25, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hey Carol, Thank you for your lovely review!

We're so pleased to hear that you've found it easy to make changes to your order when needed and that you're happy with our speedy service. We know plans can change, so we aim to make managing your orders as simple and hassle-free as possible.

Thank you for your support, and we look forward to serving you again soon.

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

Great product and service

I purchase food for my Rottie Freya every few weeks from Sabre.
She is very healthy and her coat is shining.
The website is simple to use the food arrives on time or early and its great quality.
When i have called them directly all staff are professional friendly and knowledgeable. I will definitely continue to purchase from Sabre ..

March 10, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hey Vicki, Thank you so much for your fantastic review!

We're delighted to hear that Freya is thriving on our food and that she's healthy with a beautiful shiny coat. There's nothing better than knowing our products are making such a positive difference.

It's also wonderful to hear that you've found our website easy to use, your orders arrive on time, and that our team have been professional, friendly, and knowledgeable whenever you've been in touch. We'll be sure to share your kind words with everyone.

Thank you for your continued support. We look forward to keeping Freya happy and healthy for many more meals to come!

Kind regards, Team Sabre 🐾

Rated 5 out of 5 stars

Great dog food!

Great dog food!

June 24, 2026
Sabre Pet Food logo

Reply from Sabre Pet Food

Hey Samantha, Thank you for your review!

We're delighted to hear that you're enjoying our dog food.

Thank you for your support, and we hope to continue keeping your dog(s) happy and healthy!

Kind regards, Team Sabre 🐾

Rated 1 out of 5 stars

every cat I tried to give it to refused it. no free sample for cats

Cat didn't even try it.
Can't get a free cat sample which is bogus.
Tried it on a few neighbour cats and no one will eat it.
we buy premium foods.
Best guess is the high pork content. Now I have worse than the adverts I have a WHOLE bag I cant use.

June 20, 2026
Unprompted review
Sabre Pet Food logo

Reply from Sabre Pet Food

Hi Nichola,

Thank you for taking the time to share your feedback. We're sorry to hear that this particular recipe wasn't a hit with your cats. We completely understand that cats can be incredibly selective, and unfortunately even premium-quality foods won't suit every pet's individual taste.

We were disappointed to see this review before we had the opportunity to respond to your email. As your enquiry was received over the weekend, our team replied as soon as we returned, investigated your concerns have offered to send an alternative flavour free of charge as a gesture of goodwill, which we're pleased you accepted.

We also appreciate your comments regarding cat food samples. We are currently introducing sample packs across our cat food range to help customers trial recipes before purchasing a full-sized bag.

While we're sorry this recipe wasn't suitable for your cats, we do hope your cats enjoy the alternative recipe.

Kind regards, Team Sabre 🐾

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look