Sacresbiscuits Reviews 

1
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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Gros problème de gestion des mails et…

Gros problème de gestion des mails et du service client.
J'avais réservé une date pour des biscuits et elle devait m'envoyer le devis au retour des congés d'été, ce qu'elle n'a jamais fait. Aujourd'hui à J-8 de l'événement je dois trouver un autre prestataire pour sauver la mise... Elle n'a jamais répondu à mes mails jusqu'aujourd'hui. Et maintenant elle me dit qu'elle ne peut réaliser les 12 biscuits commandés car les dates sont prises par d'autres personnes ?! Donc au lieu de présenter ses excuses et de proposer de les faire en urgence, elle laisse tomber... Elle passe les clients qui sont arrivés après, avant moi... Du grand n'importe quoi, je ne recommande pas cette biscuiterie.

September 13, 2024
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