Saege Reviews 292

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products and their excellent quality, often noting that items look even better in person than in pictures. Many people appreciate the wide selection available and the fact that the jewelry holds up well to daily wear, even in water, without tarnishing. The customer service is frequently highlighted as exceptional, with many consumers reporting quick and helpful responses to issues like damaged items or exchanges. However, some customers also mentioned issues with delivery, including delayed arrivals, lost packages, or items arriving damaged. A few other people felt that the quality of some products was not as expected, describing them as flimsy or cheap, and some experienced problems with orders not being received or incorrect items being sent.

What people talk about most

Product

Consumers generally express satisfaction with the products, frequently praising the high quality, beautiful... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of the... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, with items... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of ordering and express... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently highlight the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

beautiful products from a lovely company 🥰 got the D initial necklace (Darcie, my black lab) arrived perfectly packaged, and way more gorgeous in real life! Have worn it all summer, don't actually ta... See more

Rated 5 out of 5 stars

Saege has been a wonderful jewellery company which I found in 2025. I have bought more than ten resin bangles, some silver cuffs, adjustable rings and two initial necklaces. The quality is excellent a... See more

Rated 5 out of 5 stars

I have purchased Saege’s products several times . The quality is amazing and compliments are certain when I wear the items . Received the items in goods time - great packaging and value for money ‘o... See more

Rated 5 out of 5 stars

I ordered a ring for my sister for her birthday & it was delivered by Amazon delivery, they left it on my door step in full view from the street & i was away for a couple of days. I got home & it wasn... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

292 reviews

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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Need to give sizing .I am not fat but…

Need to give sizing .I am not fat but there is no way I can get these lovely colored bangles over my hand .

June 23, 2025
Unprompted review
Saege logo

Reply from Saege

Hi Janice,

We’re so sorry to hear this.

Please get in touch with us at info@saege.co and include your order number and a quick photo if possible, so we can get this sorted for you right away with a resolution.

Warm wishes,
The SAEGE Team

Rated 3 out of 5 stars

Took forever to arrive! Not the best quality!

Took forever to arrive!
Not the best quality glad I bought them with the offer of 3rd item free.
When opening the box the necklaces (both of them) we all knotted and tangled they’d just been put in the box not placed in the sponge for them to avoid this. Still for £30 per necklace (I bought 2 one as a gift) and a pair of earrings for £60 I don’t think the quality is there. Shame!

June 17, 2025
Unprompted review
Saege logo

Reply from Saege

Hi Lucy,

We’re so sorry to hear about your experience — this is not the standard we aim for at all.

Please reach out to us at info@saege.co with your order number so we can investigate this for you right away and get it sorted.

We’ll do everything we can to resolve this as quickly as possible 💛

Warmly,
The SAEGE Team

Rated 5 out of 5 stars

Pleasantly surprised!

Pleasantly surprised!
After ready some negative reviews I decided to purchase these bangles anyway. So glad I did they are very cute, well made and a great addition to my summer/vacation accessories!

May 15, 2025
Unprompted review
Rated 2 out of 5 stars

Personally I was expecting the quality…

Personally I was expecting the quality of my necklace to be a lot different. The quality feels and looks a little cheap and for over $50 if I seen this item in store for even $50 I wouldn’t have brought it.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

It’s been 3 weeks and I still have not…

It’s been 3 weeks and I still have not received my order. And the tracking sent had not ever been updated. Very disappointing and don’t recommend ordering from here

Update it’s now June 17 and still no package

May 13, 2025
Unprompted review
Saege logo

Reply from Saege

Hi Tamara,

Thank you for your feedback.

We’ve actually reached out via email a few times since seeing your original review but haven’t heard back — it’s possible we may not have the correct email address on file.

We’ve also checked the tracking information for your order, and it shows it was delivered on the 9th of June.

Please do get in touch with us at info@saege.co so we can help resolve this for you as soon as possible.

Kind regards,
The SAEGE Team

Rated 5 out of 5 stars

Amazing Service

I received my 3 bracelet and 1 of them was not the color chosen. I reached out to them and they sent me a replacement with a color that I chose. Amazing customer service and would recommend it to anyone. Very beautiful bracelets. :)

May 29, 2025
Unprompted review
Rated 3 out of 5 stars

It's okay

Honestly, it is a shame that my experience with them was not as good as I expected. First of all, I do want to praise their customer service. Although there were some mishaps, but in the end, they were sincere.

I have ordered three items, and one of them was a faulty one, so I had to ask for a refund. The necklace I ordered was far below average quality than the picture so I was very disappointed, but the earrings and the ring were really great.

One thing I was shocked was that the items were coming directly from China, so their shipping time is true, but it does question if the items they described were true to description.

My overall experience was okay, not sure if I will purchase anything from here again, but I may give them another chance to improve my review as in the end, they resolved the issue for my end.

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

Faulty product

received my snake chain necklace and it was broken. tried emailing and they said they would replace it and give me a update but it has been 5 days and i have received no updates

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Bangles

I got the bangles in different colours!! They are just beautiful and perfect for elevate the outfit!!

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

Not a good experience

I ordered on the 4th May and still haven’t received it, it’s now 23rd! Messaged customer services who keep asking me to be patient. I’ve asked for a refund but haven’t had a reply to this yet! So not impressed at all!!

May 23, 2025
Unprompted review

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