Safe and Sound Essex  Reviews 

258
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly professional and knowledgeable engineers for their genuine friendliness, detailed personal guidance during setup, and exceptionally clean installations carried out without any hassle. Many consumers find the entire booking, scheduling, and overall setup process extremely efficient, smooth, and professional from start to finish. Some people also felt that the proactive communication, helpful office assistance, and ongoing support provided during coordination made everything completely stress-free. Reviewers truly appreciate the remarkable dedication shown by technicians who consistently go above and beyond to answer questions and ensure complete satisfaction.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting that staff members are polite, extremely... See more

Staff

People report positive experiences with staff, highlighting extremely helpful, polite, and professional... See more

User experience

Consumers find user experience to be positive, highlighting fast, clean, and efficient installations.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

’ve been to Safe and Sound several times and every experience has been excellent. The team are professional, friendly and always go the extra mile. Luca is particularly polite and informative. My car... See more

Rated 5 out of 5 stars

The whole experience was amazing. From first enquiry to ordering and then fitting of Ghost 2 immobiliser and tracker. Everything went perfectly. The engineer who fitted it, Luca, did a clean, quic... See more

Rated 5 out of 5 stars

What a professional engineer Peter jay was. He arrived on time and replaced my faulty unit in a very short time to the very best standard. His knowledge was second to none, filled me with total confi... See more

Rated 5 out of 5 stars

From the initial enquiry to the installation everything was very efficient and easy. Lee was really helpful booking me in and answering all my questions. Luca was a fountain of knowledge and installed... See more


Company details

  1. Car Security System Installer
  2. also in
  3. Applicant Tracking System
  4. Car Alarm Supplier
  5. Car Equipment Accessories Store
  6. GPS Supplier
  7. Telematics Service

Written by the company

Safe and Sound is a family run car audio and security business with installers Nationwide. Lee has been in the automotive electronics industry for over 30 years and has attained a wealth of knowledge and experience that other companies may struggle to offer. We pride ourselves on being the only company in Essex who is a premium dealer for Clifford and Viper car security products. We also count ourselves as a leading vehicle tracking specialist in our industry offering leading vehicle tracking for private individuals and businesses throughout the UK. Our staff are trained to the highest standard and are FITAS qualified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

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No recent history of asking for reviews

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4.9

All reviews

(258)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had my tracker moved from my old car to…

Had my tracker moved from my old car to my new one. The team were great in helping me arrange this and went out of their way to facilitate.

September 26, 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

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Rated 5 out of 5 stars

Safe and sound fitted a immobiliser to…

Safe and sound fitted a immobiliser to my van great service and nice guys will definitely recommend.

September 23, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company, the whole experience was satisfaction for the customer, from the original order on the telephone to the fitter attending our home address, we found all employees, friendly, happy, cheerful, knowledgeable and human. A good price for an excellent car immobiliser system with excellent service. A BIG thank you.

August 8, 2023
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Reply from Safe and Sound Essex

Thank you for leaving your honest feedback. If we can assist in the future, please don't hesitate to contact us.
Kind Regards
Julie

Rated 5 out of 5 stars

Great Service - Recommended !

Beautifully done installation of a Kenwood CarPlay system and Lee also made me aware of a pre-existing rear camera issue which he is resolving on my next visit. Great service and highly recommended !!!! Thanks 😎

August 1, 2023
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Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

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Rated 5 out of 5 stars

Superb effortless and quick service

Superb effortless and quick service, car now feels secure whenever left out side.

July 4, 2023
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Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Very knowledgeable and easy to deal…

Very knowledgeable and easy to deal with. Had the products I wanted in stock and advised on how to fit. Would highly recommend and will definitely use them again in the future

July 14, 2023
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Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Excellent service

Excellent service. Great communication and the work was completed to the professional standard I would expect.

July 23, 2023
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Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

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Rated 5 out of 5 stars

I took my car to safe and sound Essex…

I took my car to safe and sound Essex to get my car stereo modified to a touchscreen and they got it done perfectly without any problems at all. I will surely recommend them to a friend.

June 25, 2023
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Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Recent visit to safe and sound

recently approached safe and sound and asked if they could fit security system and a subwoofer to replace fords original. I found the extent of knowledge and professional approach to the customers excellent. product knowledge excellent. Friendly, reliable. All work completed on time

June 20, 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

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Rated 5 out of 5 stars

Job well done.

They just did what they said they could do, no fuss.

May 22, 2023
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

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Rated 5 out of 5 stars

Highly recommended

Got the viper 106v for my Fiesta ST fitted by Lee. Fantastic knowledge of the products he fits and is honest about what he recommends ect not like some other companies that tries to get the most they can out of you.
Would most definitely highly recommend them, even better they come to you!
If you have any question don't be hesitant to ask, I'm glad I asked as he understands most of us are not knowledgeable with these things and he explains it to the best of his ability even to someone not smart like me haha!

June 22, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Very good experience

Everything went very smoothly, the engineer contacted me beforehand to let me know roughly what time he was arriving and he was right on time. Very nice and friendly guy.
Setting up the system was quick and I did not have any problem at all.

June 5, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

Rated 5 out of 5 stars

Brilliant service! have used this company several times

I have used this company several times. All my cars and families car's get their wired dadhcams installed. Fantastic service each time. Never any damage to the car and everything is fully explained to you. They can't do enough to help you and will go over how to operate the cameras and the app as many times as you need them to. I won't use anyone else, highly recommend them.

May 30, 2023
Unprompted review
Safe and Sound Essex  logo

Reply from Safe and Sound Essex

Thank you for taking the time to leave a review. We appreciate it.
Kind Regards
Julie

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