While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had a new gas Combi boiler fitted by Steven and Jordan. The work was carried out in a very professional and meticulous manner. The work area was kept clean and tidy.We were kept informed about... See more

Rated 5 out of 5 stars

Quick response to emergency situation. Same day reply and next day work carried out. Ability to send pictures and video in advance so that workman could bring right materials. Friendly, professional... See more

Company replied

Rated 5 out of 5 stars

Boiler failed and called these guys through a friend’s recommendation. Absolutely fantastic work from Steven and Jordan. Came to asses job first thing next morning. Even tho I called them night previo... See more

Company replied

Rated 5 out of 5 stars

Professional friendly service. problem quickly diagnosed and promptly fixed. I have used Safegas First for over 10 years and they're always quick to respond.

Company replied

Company details

  1. Heating Contractor
  2. Gas Engineer

Written by the company

Central heating installations company and Worcester Bosch Accredited installer.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a new gas Combi boiler fitted…

We had a new gas Combi boiler fitted by Steven and Jordan. The work was carried out in a very professional and meticulous manner. The work area was kept clean and tidy.We were kept informed about the progress of the installation which was completed within the day.
We also required a gas pipe upgrade which has been completed successfully.
We have no hesitation in recommending SafegasFirst to others a quality installation at a competitive price.

March 25, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Top Service

Professional friendly service. problem quickly diagnosed and promptly fixed. I have used Safegas First for over 10 years and they're always quick to respond.

March 9, 2026
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thank you! Glad we could get it sorted for you on the same day.

Rated 5 out of 5 stars

Boiler service

Great service excellent communication Jordan kept me updated on times for arrival etc

February 11, 2026
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thank you!

Rated 5 out of 5 stars

Quick response to emergency situation

Quick response to emergency situation. Same day reply and next day work carried out. Ability to send pictures and video in advance so that workman could bring right materials. Friendly, professional service and extremely tidy and respectful. Great job, thank you

January 18, 2026
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thanks so much!

Rated 5 out of 5 stars

Excellent Service – Professional and Reliable

I had a great experience with Safegas First. From booking to completion, everything was handled professionally and efficiently. The engineer arrived on time, explained the work clearly, and carried out the service to a very high standard.

What really stood out was their attention to safety and detail. They took the time to answer my questions and made sure everything was compliant and working perfectly before leaving. The pricing was transparent with no surprises, which I really appreciated.

I would highly recommend Safegas First to anyone looking for a reliable, knowledgeable, and trustworthy gas service provider. I’ll definitely be using them again in the future.

January 6, 2026
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thank you very much!

Advertisement
Rated 5 out of 5 stars

Boiler Service

This is the fourth year I’ve had the Boiler serviced by these guys. Both Steven and Jordan do a great hassle free job. Easy to book, arrive as scheduled and do the job as promised at a fair price. What more can you ask for.

August 29, 2025
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thanks for taking the time to review!

Rated 5 out of 5 stars

I highly recommend this business.

I highly recommend this business.
I was completely impressed with their professionalism and customer service.
Pricing is fair and transparent - definitely value for money.
Thank you Steven and Jordan!

July 31, 2025
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thanks so much.

Advertisement
Rated 5 out of 5 stars

Clear, communicative and responsive

Safe Gas first were recommended by a friend who works in a letting agency and had contracted them for work. Their quote for replacing and repositioning a boiler was very clear and they were swift to answer my questions, of which I had many as it was a big investment and I'd never done this before. I appreciated how responsive they were and ability to communicate, in addition to doing a great job!

May 9, 2025
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thanks a lot!

Rated 5 out of 5 stars

Excellent service

Excellent service , knowledgeable and informative advice proferred . Very attentive and tidy during visit . Thanks again

May 6, 2025
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thank you!

Rated 5 out of 5 stars

Really great experience

Really great experience. Called this morning with a burst pipe and all was fixed by lunchtime. Good as new and without having to cut out a wall panel. Excellent service, communication & price. Could not recommend more highly. Thank you Safegas!

May 6, 2025
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thanks very much!

Rated 5 out of 5 stars

Professional

Professional, polite and did a great job.

Great communication and arrived when they said they would. Couldn't have asked for more. Thanks Jordan and Steven.

April 23, 2025
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thank you!

Advertisement
Rated 5 out of 5 stars

Excellent Service : Safegas First were quick to respond to…

Safegas First were quick to respond to my enquiry. They were efficient at carrying out the annual inspection of my boiler and very neat and tidy.

I was very happy with the service they provided. I will definitely use Safegas First in the future and recommend the company to my friends.

April 1, 2025
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thank you!

Rated 5 out of 5 stars

Was very happy with the service I…

Was very happy with the service I received. Jordan was very nice and obliging. Respected me and my property.
The company does my neighbour boiler and I would highly recommend them
Coatbridge

January 17, 2025
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thank you!

Rated 5 out of 5 stars

Boiler failed and called these guys…

Boiler failed and called these guys through a friend’s recommendation. Absolutely fantastic work from Steven and Jordan. Came to asses job first thing next morning. Even tho I called them night previous. Fitted us in next day. Clean, tidy professional grafters. Highly recommended. Thanks again lads. John bishopbriggs

December 13, 2024
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

You’re welcome John. Thanks!

Advertisement
Rated 5 out of 5 stars

Amazing service and friendly team

We recently had a boiler installed at our office by the team, and they got straight to work, making sure everything was safe and done properly. The team was really friendly and professional, and the new boiler has made a huge positive difference in the office. We're really happy with the results!

October 9, 2024
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thank you Tia!

Rated 5 out of 5 stars

Excellent service

Excellent service! Very professional and knowledgeable. We can definitely recommend them!

September 13, 2024
Unprompted review
Safegasfirst logo

Reply from Safegasfirst

Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look