SafeSleeve Reviews 

48
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally helpful support team and the reliable protection these practical phone cases provide against harmful electronic fields. People truly appreciate the thoughtful design and functionality, noting that replacements or general inquiries are always handled smoothly and professionally. However, some customers also noted ongoing problems with durability, mentioning that certain cases quickly fell apart or featured weak magnets over time. A few consumers experienced sizing confusion when ordering online or reported that electronic devices became overly warm while enclosed inside the protective sleeves. Others mentioned that finding correct information or navigating the available options could occasionally be slightly challenging.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the effective protection against... See more

Quality

People report ambiguous experiences with quality, reflecting a split opinion among consumers. While many... See more

Customer service

Clients share positive opinions on customer service, consistently praising the exceptional and helpful... See more

Order

Users describe mixed experiences regarding their order process. While some customers appreciated helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a second time from SafeSleeve and accidentally ordered the wrong case for my new phone. They took back the product without a fuss and refunded the money for that one. The new case fits per... See more

Rated 5 out of 5 stars

I emailed to follow up on an issue I had with my phone case & customer service responded to deal with my issue. Gilbert was friendly & helpful, ensuring that my issue was resolved before he closed the... See more

Rated 5 out of 5 stars

I love my safe sleeve, detached case! I bought it as a gift for myself for the radiation protection. Very pleased with the quality and so happy it is still thin enough to fit in my back pocket. Custom... See more

Rated 5 out of 5 stars

Excellent products and customer service. Like to protect against EMF's and buy from a trusted company. Repeat customer and highly recommend Safesleeve products.


Company details

  1. Cell Phone Accessory Store
  2. Cell Phone Store
  3. Computer and Accessories Store

Information provided by various external sources

Safesleeve offers FCC accredited lab tested cell phone radiation protection cases for all iPhones, iPads, Samsung Galaxy and more. Free Shipping & 30 day guarantee!


Contact info

3.9

Great

TrustScore 4 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(48)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

Good concept, poor quality and customer support

I purchased a SafeSleeve case because I liked the concept and was willing to pay the higher price if the product delivered as advertised. While I can't say whether its protective claims worked or not, the case itself held up poorly. After only about 8 months of normal use, a metal bar came loose from the frame, making the case unusable as it would snag on clothing and stab into fingers, etc. I contacted customer support, provided photos, and was ultimately ghosted after two exchanges. For a premium-priced case, getting only 8 months of usable life is unacceptable. 1 star—the case was fine initially, but the durability and customer service experience were disappointing. I replaced it with a different brand.

July 31, 2026
Unprompted review
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Rated 5 out of 5 stars

The Best anti-radiation products!

The Best anti-radiation products!! The Best Staff who quickly responds and help! Big and Huge Compliments and Congratulations to Miss Joanna Carpio. She is the BEST ! ! She will go out of her way to give you extra discounts , too, especially when you are a regular customer, as well. And even it’s your first time. Ms. Carpio helped me when I ordered for my sister in Canada. She made everything easy! With Ms. Joanna Carpio at Safesleeve thats even triple protection for your hard-earned money and good health. Buy Safesleeve! The Best ! And Ms. Carpio, I love her so very much! God “I AM Presence” bless Ms. Carpio and all Safesleeve staff in their protection products for Humanity in joys, love and light forevermore 🙏😇😁🤩🥰♥️💕🥇🏆💫👏.

August 18, 2026
Unprompted review
Rated 4 out of 5 stars

IPad Universal Sleeves Good BUT iPads OVERHEAT

Got universal radiation/EMF sleeves for our iPads (9th Generation). We love them except for 1 thing. Our iPads get VERY WARM when charging when in the sleeve. We have to remove them from the sleeve. Wish they could make them so they are BREATHABLE!

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

Safe sleeve and a nearly broken phone…

I bought a safe sleeve for my promax phone with the removable feature. It attaches to the case magnetically. For 2 months my phone keeps detaching from the case and dropping on the floor. It is getting damaged.

Manufacturer error, poor quality, great and possibly permanent damage to the phone. It cost me over 70$. The old non safesleeve case worked much better and cost 25$

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Why Save Sleeve ?

I Have used Save Sleeve for 3 years or more
Safe Sleeve protects the glass of my phone.
Protects me from less electronic field!
I also can put my drivers licence, buss card etc in the pockets and more cards behind the pockets.
Please, never put your phone in your pocket
Use Safe Sleeve.

June 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Great product

Great product. Ordered wrong item and return and refund were done well. My only complaint )which I didn’t take a star off for) is the order page. There should be a more demonstrative verification of the exact model that was ordered. I ordered the general size for my iPhone thinking it fit all of the phones in the list. Yes my problem not really paying attention because the items were all printed in small font. But this is the second time I did this. It would make it easier if after the selection, in larger font, a verification stating “You are purchasing the SafeSleeve that fits the iPhone 15 Pro Max.” And one has to hit “agree”. It forces the buyer to verify their purchase in a simple large bold font. It will help, not only the buyer but SafeSleeve as well by not having to process so many exchanges.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Didn't fit and no refund

Ordered the case that their website said would fit my phone, but it did not fit--not even close. Had to communicate with customer service a few times to get the return instructions. It has been one month since they got it back, and I still don't have my refund.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

I had a problem with the strap on my…

I had a problem with the strap on my SafeSleeve product. I called and sent a picture of the problem and they agreed to replace my defective product for a minimal cost of shipping plus an upgrade at cost. I am very happy with the way they handled my issue.

March 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Purchased a second time from SafeSleeve…

Purchased a second time from SafeSleeve and accidentally ordered the wrong case for my new phone. They took back the product without a fuss and refunded the money for that one. The new case fits perfectly and offers protection from the phone radiation, and that gives me peace of mind.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support

What made my experience great was several things. Not only did I receive responses within 24 hours of each inquiry, but the support person clearly had read each message closely and responded with exactly the info I needed, no more or less. And because the subjects were more complex than I realized, I especially appreciated that she included pieces I wouldn't even have known to ask about. I now use my devices differently given the deeper understanding provided, and feel more ease and confidence in protecting my health with the support I received from the SafeSleeve team.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING CUSTOMER SERVICE!

After I received a phone case that was missing a magnet for proper closure on one side, I called customer service and left a message explaining my issue. The next morning a delightful representative, MJ, returned my call eager to help! She was very kind, patient, and thoughtfully came up with a wonderful solution! She professionally set up a new order for me in a matter of moments! This type of Customer Service restores one's faith in a quality company! Many Thanks SafeSleeve!

March 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Joanna C

Joanna C. took care of everything. She did an excellent job. This is my 3rd Safe Sleeve. I have always been happy with the product. More colors would be nice, but quality & functionality are great.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products and customer…

Excellent products and customer service. Like to protect against EMF's and buy from a trusted company. Repeat customer and highly recommend Safesleeve products.

February 19, 2026
Unprompted review
Rated 4 out of 5 stars

Great customer service

The cell phone cover seemed well made with the exception of the magnet area. My iphone would not stay in place on the magnet where there was to much wiggle room for my phone. Customer service person Joanna was very-very helpful with my concerns, she was quick to respond daily with a positive end result. Thank you again Joanna. LD

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Safesleeve exchange


The Safesleeve for my daughter’s phone arrived yesterday and she loves it. It is perfect. Thank you so much! I would highly recommend your company to others.

February 17, 2026
Unprompted review
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Rated 5 out of 5 stars

I love my safe sleeve

I love my safe sleeve, detached case! I bought it as a gift for myself for the radiation protection. Very pleased with the quality and so happy it is still thin enough to fit in my back pocket. Customer service was really phenomenal. It’s my experience with their customer service that really made me willing to write a review which I usually don’t do!

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I already have a safe sleeve for my Iphone and it is great. The headphones didn't workout with my older model Iphone and the company refunded me instead of having me send them back (which I offered to do). Clear communication and great service. I'm going to gift them to a friend with a newer iphone to enjoy them. Thank you!

February 9, 2026
Unprompted review

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