Safesure plumbing and heating Ltd Reviews 11

TrustScore 4 out of 5

4.0

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Company details

  1. Gas Engineer
  2. Heating Contractor

Information provided by various external sources

SafeSure Plumbing And Heating Ltd. is a Luton based company. Its directors are Tom Gallimore and Ollie Sawyer and between them they have more than 20 years of experience in plumbing and heating work. Tom entered the plumbing trade directly from school and started working with successful local plumbing firm, RS Robinson. The boss of that company, Richard Robinson Snr., has since retired. It was whilst working for RS Robinson that Tom was first Gas Safe trained. Since that time he has personally installed over 150 boilers and assisted customers by fixing many more. Ollie took a slightly different route into plumbing and spent some years working for local plumbing contractors, Mimram. This involved him in more commercially based site work; dealing with new-build installations, and the like. SafeSure Plumbing And Heating Ltd. was formed in 2015 by Tom and a former partner. Ollie came onboard as full partner and co-director in April 2016. Since that time progress has been exceptional and the company now employs four additional plumbers. Our record of customer service is first class. We always strive to be more helpful, more friendly, more efficient and more professional than our competition. Our aim is always to deliver customer satisfaction at reasonable prices. We think that this attitude must be serving us well, as much of our work is through referrals. Gas Safe Tom Gallimore and Ollie Sawyer are both Gas Safe trained and registered. Gas Safe is the organisation that took over from Corgi as the official gas registration body of the United Kingdom. Employees who are new to SafeSure Plumbing and Heating Ltd. commence gas training shortly after joining. Only appropriately trained staff are sent out to work with gas installations or appliances. Boiler service Luton Left to right: Tomasz, Tom and Ollie. Outside our old base in Ridgway Road, Luton. APHC Licensed Member In addition to being Gas Safe registered we are also licensed members of the Association of Plumbing and Heating Contractors. The APHC is an organisation that supplies plumbing and heating professionals with advice on attaining and maintaining high professional standards. In order to become members companies must demonstrate formal qualifications in the trades, as well presenting the organisation with proof of appropriate business insurances. In addition to the above we use the APHC as a guide to where best to concentrate on-going professional development for our staff. Other work SafeSure has many contacts within the allied trades, having worked with numerous companies and tradesmen over a long period. Occasionally the company will sub-contract work to trusted partner companies, or else work with third-parties on larger projects. It is anticipated that in the longer term SafeSure may employ people from other trades directly, such as electricians, but the core business will always be plumbing and heating.


Contact info

4.0

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I am fussy but I couldn’t fault this company.

I employed Safesure to swap a working 15 year old Worcester Bosch boiler with a top of the range Ideal Vogue boiler with a Halo wifi smart interface.

As Safesure are Max Accredited Installers the boiler comes with a 12 year manufacturers warranty, as long as T&C’s are followed.

I was very precise with my location requirements, which were followed to the letter, as the new boiler was slightly wider so needed an offset to one side. Nothing was skimped, as the existing radiators were flushed using a MagnaCleanse® system flushing machine, which took hours. The whole job took two men two days.

No doubt I could have got the job done cheaper and in half the time but quality and attention to detail comes at a price so Safesure Heating and Plumbing has my full recommendation.

September 5, 2022
Unprompted review
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Rated 1 out of 5 stars

A VERY POORLY WORKMAN

A VERY POORLY WORKMAN
DO NOT OFFER THIS MAN PLUMBING JOB, HE IS A TOTAL QUACK.
I called this man to come and install brand new toilet in my home. He charges all needed but could not get the job down . it took him more than a month to install toilet. he has to contact his brother to help him out.
After installation, the sink start licking and the toilet blocked. I called him to come and fixed it and he came to say I should use chemicals. He totally ignored the lick from the sink. This man should not be doing this job. he is not feet to do the job. i have to call another plumber to complete the job.

August 3, 2021
Unprompted review
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Reply from Safesure plumbing and heating Ltd

Hi Bernard,
We believe you have reviewed our company in error. We have no record of ever having worked for you.
A 1 star review can be very damaging to a company so I would ask that you remove it.
Clearly the person that has carried out this work has made a poor job of it and I'm sure you would want to direct your review towards the correct company.
At Safesure Plumbing and Heating Ltd we pride ourselves on good customer service as you can see by our other reviews.
Please remove this review, otherwise I will have to report it to google and ask them to have it taken down.
Thanks
Tom

Rated 5 out of 5 stars

Honest and Reliable

I have used Safesure for work carried out on a number of occasions. To mind, a full bathrom refurb at my fathers house where the quote was honoured even though met with complications. A boiler relocate and service in my own property, and a complete bathroom install at my own property. The guys were professional throughout each job, but also trustworthy as I had to leave the house on multiple occasions. The quality of the finish is exceptional and I will be calling Tom or Ollie back for other jobs I need doing.

February 27, 2020
Unprompted review
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Reply from Safesure plumbing and heating Ltd

Thank you for the 5* review Dave , We`re glad you have settled into your new property and are please to hear that the boiler relocation and new bathroom are exactly how you wanted them.

Rated 5 out of 5 stars

Brilliant

The guys at Safesure Plumbing are just brilliant. They recently refurbished our bathroom, taking out the bath and replacing it with a shower. The job was done most efficiently, we were informed every day what was to be done. I have no hesitation in giving them 5 stars.

February 27, 2020
Unprompted review
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Reply from Safesure plumbing and heating Ltd

Thank you for the 5* review Mr Owen were glad your over the moon with your new bathroom.

Rated 5 out of 5 stars

I have been using Safe Sure Plumbing…

I have been using Safe Sure Plumbing since last few years, they have provided excellent professional service on every occasion. Highly recommend.

February 27, 2020
Unprompted review
Safesure plumbing and heating Ltd logo

Reply from Safesure plumbing and heating Ltd

Thank you for the 5* review Mr shetty .

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Rated 5 out of 5 stars

Excellent service

Had a new toilet fitted by safesure, guy arrived when he said he would and he was very polite plus even cleaned up after he was done. Couldn't ask for more.

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Very professional and reliable!

Very professional and reliable!
Would recommend to family and friends.

February 27, 2020
Unprompted review
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Reply from Safesure plumbing and heating Ltd

Thank you for taking the time to leave us a 5* review. We hope your pleased with your new Worcester Bosch boiler and smart controls.

Rated 5 out of 5 stars

Always such a great service from Tom

Always such a great service from Tom. Very reliable and honest. Good value for money.

February 27, 2020
Unprompted review
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Reply from Safesure plumbing and heating Ltd

Thank you for taking the time to leave a 5* review, were glad you like your new bathroom.

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Rated 5 out of 5 stars

Fantastic service from safesure

Fantastic service from safesure. Had a new bathroom fitted whilst I was on holiday. Bathroom was fantastic, but they were also really tidy and took all the mess away. Wouldn't hesitate to recommend them.

February 27, 2020
Unprompted review
Safesure plumbing and heating Ltd logo

Reply from Safesure plumbing and heating Ltd

Thank you for leaving a 5* review Louise. So pleased with how your Moroccan bathroom turnt out.
You should become a bathroom designer!

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend.

Nothing was a problem! Great job done! Will definitely use this company again. Thank you!

February 27, 2020
Unprompted review
Safesure plumbing and heating Ltd logo

Reply from Safesure plumbing and heating Ltd

Thank you for the 5* review Sophie. Glad your happy with the work we carried out on your boiler.

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