We have used Safetech for a number of years and could not fault them in any way. From immediate IT support, to what’s apps that are answered within minutes, and help to go through the amazing reports... See more
Company replied
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Safetech have really helped with our buisness, they upgraded our Website and since we have had a quite a number of people come through to us from the website. A special mention to Nina who made everyt... See more
used Safetech to design my new website and from start to finish the service was second to none can't recommend these enough Nina was in constant contact with me regarding information needed for the... See more
Shocking company to deal with. Happy to take your money but do not give anything in return. After waiting for a web site to be developed, still nothing has materialised after over a year. Book an a... See more
Company replied
Company details
- Marketing Agency
- Internet Marketing Service
- Search Engine Company
- SEO Service
- Web designer
- Website Designer
Written by the company
Unfortunately Trust Pilot has deleted most of our good reviews and left all fake and deceptive bad reviews on this platform. Most good, genuine reviews, from our happy and content clients, that are applied to Trust Pilot, are removed by Trust Pilot. This is obviously the case until we pay them. For this reason we have asked our clients to leave good reviews on Google only. Please read our true and honest Google reviews that have been made by genuine, honest and satisfied clients of Safetech LTD. We have 306 excellent Google reviews with a rating of 4.9 out of 5. This is a true reflection of how we operate and how we have grown businesses over the last 15 years. Feel free to call any of our clients and speak with them yourselves. They will all tell you that they have received a huge Return in Investment working with us. Do not let Trust Pilot ruin your opportunity to work with one of the most successful Digital Marketing Agencies in the UK. Why Trust Pilot is trying to destroy our business and obviously many others is totally beyond us. Want more business? Here at Safetech, we build, market and maintain websites to a standard that exceed all expectations. Book your FREE consultation today 🖥️
Contact info
United Kingdom
- safetech.co.uk
4.1
Great
20 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Fantastic service, would highly recommend, Nina and the whole team made My website build a great experience, very happy with result! ongoing marketing service also highly recommended
April 19, 2026
Unprompted review
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Great experience
Great experience
Been with them for over a year totally transparent nice people to deal with.
Highly recommend
May 27, 2025
Unprompted review
SCO package
Really easy to work with and really understandable to situations. I could not recommend them more highly
February 22, 2026
Unprompted review
Reply from Safetech
We’ve worked together for years now on both your website and SEO, and it’s been a pleasure to support Expert Plumbers LTD as the business has grown. We’re really pleased to hear you’ve found us easy to work with and understanding, that’s exactly how we aim to be. We truly value the long-term partnership and look forward to continuing to build your online presence and bringing in more enquiries for you. Thanks again for the recommendation, it’s hugely appreciated.
Thank you so much for the kind words, it genuinely means a lot.
Been working with Safetech for a few…
Been working with Safetech for a few years and I can't thank them enough 👍 easy to work with and always there to support and help build my company online thank you John
February 16, 2026
Unprompted review
Reply from Safetech
John, thank you so much for your kind words. It really does mean a lot to us.
We’ve loved working with you over the past few years and supporting both you and J Peacock as the business continues to grow online. It’s brilliant to hear that you’ve found us easy to work with and supportive along the way. That’s exactly what we aim for with every client.
We really value the partnership and look forward to continuing to help build your online presence even further. Thanks again, John. We truly appreciate it!
Top Notch 👌🏻
We have used Safetech for a number of years and could not fault them in any way. From immediate IT support, to what’s apps that are answered within minutes, and help to go through the amazing reports they produce - which enable us to see what’s working and change up what’s not - they have been absolutely brilliant.
February 12, 2026
Unprompted review
Reply from Safetech
Brona, Thank you so much for the lovely feedback! It really means a lot to all of us here at Safetech LTD. We've genuinely enjoyed working with you and everyone over at Ice Risk Management over the years. It's great to hear the support, quick responses and reporting have been useful in helping you understand what is performing well and where adjustments can be made!
We appreciate you taking the time to share this and we look forward to working with you for many years to come!
Safetech LTD
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Website Design
Working with Safetech has been an outstanding experience. Nina and her team took the time to understand our goals, offered thoughtful suggestions, and transformed our ideas into a modern and user‑friendly site. Communication was smooth throughout the entire process, and every update was delivered quickly and with impressive attention to detail. The final result looks professional and we are genuinely thrilled with the outcome. I would highly recommend their creative expertise to anyone looking to elevate their website. Thank you Nina and team!
January 12, 2026
Unprompted review
Reply from Safetech
Thank you for your kind review, Dani. We really appreciate you taking the time to share it.
It was a pleasure working with you and everyone at Manufacturers and Suppliers of Lighting LTD. We’re delighted to hear the new website has met your expectations and that the process felt smooth from start to finish. I’ll be sure to pass your lovely comments on to Nina and the team; they’ll be really pleased to hear how happy you are with the result.
Thank you again for your recommendation, and we look forward to continuing to support you going forward.
Safetech LTD
Been a great company for 15 years
Been a great company for 15 years, up until my retirement, Wayne, (the Boss) always get back to you,
Most of the staff are excellent, Highly Recommended
February 12, 2026
Unprompted review
Reply from Safetech
It’s been a real pleasure supporting Photography in Essex. Thank you for the kind words and for being with us for so many years, Don.
We all wish you the very best for your retirement, and I’ll be sure to pass your comments on to all of the team. It genuinely means a lot.
All the best from everyone at Safetech!
Extremely poor service, broken promises, and ongoing harassment
Extremely poor service, broken promises, and ongoing harassment
I am writing this review to warn others based on my personal experience with SafeTech Ltd.
For nearly two years I was chased by SafeTech with promises of extraordinary standards, a full professional team, and a fantastic website that would be far better than the one I had created myself. As an artist and sculptor, I genuinely needed marketing support to become more visible and to present my work properly.
Unfortunately, what I received was the complete opposite.
After five to six weeks of work, the “website” delivered to me was of extremely poor quality. Images were badly cropped — in some cases letters and parts of the artwork were cut off entirely. Sculptures were mixed randomly with ordinary furniture products, categories were chaotic, and many materials I had provided were either misplaced or not uploaded at all.
After I complained, SafeTech sent me what they described as the final version of my website. What they actually sent me was a screenshot of my own existing website, presented as if it were a completed new product. This was shocking and unacceptable.
I immediately terminated the contract in writing and demanded a refund of the upfront payment I had made (£1,159.20). No acceptable service had been delivered. Instead of resolving the issue, I was later contacted by Shire Recoveries Ltd, demanding an even more absurd sum of £7,566.87.
At that point, the situation escalated into ongoing pressure and harassment, which has forced me to take the matter to court simply to protect myself and stop further demands.
To make matters worse, I was charged monthly for “marketing services” for a website that was never properly completed or usable. The social media and marketing materials provided were completely unprofessional and unusable.
In my opinion, SafeTech demonstrated a serious lack of skill in website design, organisation, and digital marketing. The gap between what was promised and what was delivered is enormous.
Please be extremely cautious before engaging with this company.
September 5, 2025
Unprompted review
Reply from Safetech
We are sorry to read this review and regret that Mr Cholewa feels dissatisfied with his experience.
Safetech Ltd disputes the claims made. The services delivered were carried out in accordance with the signed agreement, the agreed project brief and the materials provided to us. A full website build was produced and shared for review, and amendments were invited as part of our structured development process.
Throughout the project, we offered review meetings, including virtual and in-person sessions, to review the website, page by page, to ensure that any requested changes were clearly identified and implemented. This collaborative approach forms part of our standard process for refining and finalising client websites. Those opportunities were declined.
Where feedback was provided, our team responded and made revisions accordingly. We reject the suggestion that no work was completed or that the project consisted of copied material. All work was created within our development platform using the brief and content supplied.
We also reject the allegation of harassment. Communications issued were limited to contractual matters relating to the account and were conducted in a professional manner.
As this matter is subject to a formal dispute process, it would not be appropriate to comment further on specific details in a public forum.
Safetech Ltd supports businesses across the UK with website development and digital marketing services. We remain committed to professionalism, transparency and constructive collaboration with all clients.
Overall the experience was poor
Overall the experience was poor. The sales reps are great at selling you a service at a discounted rate of 50% which a the time 1400 down to 700 for a small busniess this is a significant ammount of money. Website was built fairly quickly and I do like the website overall. The management after however was poor the SEO performance was terrible when you call the phone handlers dont actually know the information and always have to ask someone else or you dont get the full picture or say a load of jargon to make it sound like they are doing something. Was using this service for two years and didnt get anywhere near the top pages of Google etc. We decided to leave but in the small print was trapped into another year as we didnt notify in the notice period which is what it is but then when we told them we were moving to a new provider just bare in mind in the contract they are allowed to delete all the SEO related work (even if you've paid for it) including back links as that work belongs to them plus many fees to leave, to transfer seo services, to transfer website etc etc. Be aware of the small print and if your a small business id probably go with someone locally i have and I was on page one on Google within three weeks. This was my own personal experience but all may vary.
December 1, 2025
Unprompted review
Reply from Safetech
Thank you for taking the time to share your experience.
We are pleased to hear that you were happy with the website build itself. Our team always aims to deliver a strong and professional foundation for our clients.
SEO is a long-term strategy, and results can vary depending on competition, industry demand and changes within search engines. Throughout your campaign, we carried out ongoing optimisation work and adjusted keyword targeting in line with the services you wanted to prioritise at the time.
We are sorry to hear that you felt communication could have been clearer. Strong, transparent communication is extremely important to us. As we have grown, we have introduced a dedicated Client Success team whose role is to provide regular updates, answer questions and ensure clients fully understand performance and progress. We are continuously refining our processes to improve the overall client experience.
As with all business-to-business agreements, contract terms and notice periods are confirmed at the outset to provide clarity for both parties. When services conclude, any licensed or campaign-specific elements that form part of an active SEO strategy may be removed, while client-owned website content remains unaffected.
We genuinely wish you continued success and appreciate you taking the time to leave feedback.
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used Safetech to design my new website…
used Safetech to design my new website and from start to finish the service was second to none can't recommend these enough
Nina was in constant contact with me regarding information needed for the site and he was totally amazing and has produced a website that is very good couldn't be more happy
many thanks to the Safetech team
December 11, 2025
Unprompted review
Website Change? Safetec are the team!!!
Safetech have really helped with our buisness, they upgraded our Website and since we have had a quite a number of people come through to us from the website. A special mention to Nina who made everything seem so seamless, also Verity who's guidance and assistance and also making sure everything is on track. Also a mention to Wayne who originally came round to sit and go through what we could do with our website.
July 15, 2025
Unprompted review
Working with Safe Tech Ltd has been an…
Working with Safe Tech Ltd has been an absolute pleasure! The entire team is incredibly helpful and friendly, always going the extra mile to ensure everything runs smoothly. I’ve had constant contact with a dedicated team member who makes sure every detail aligns perfectly with my brand, giving me complete confidence in their work.
They are currently managing my social media pages, and I’ve already noticed a significant improvement in engagement on my posts. As a result, I’m now looking into SEO with Safe Tech to further enhance our company’s online presence. I highly recommend them to any business looking for expert digital marketing support!
March 14, 2025
Unprompted review
AVOID AT ALL COST
AVOID AT ALL COST! There is a reason why they don’t use trustpilot.
February 20, 2025
Unprompted review
Reply from Safetech
FTAO Charlie Smith 09-93 - Precise Drainage Solutions LTD
Company number 15034040
Trading Address:
Enterprise Centre, Terminus Rd, Chichester PO19 8FY
Registered Address:
Gatcombe House, Copnor Road, Portsmouth, England, PO3 5EJ
And/or any associates of the above person and/or entity.
'Open Communication'
We report that we do not use the services of Trust Pilot as we do not pay for review services, whatsoever.
Our companies online reviews are not paid for or coerced from our clients.
All reviews are from genuine content and happy clients and are a derivative of our dedication to our clients over the last 15 years.
We operate one of the most successful and highly respected Digital Media companies in the UK and have assisted to grow thousands of businesses using our skill, knowledge and dedicated services.
We report that your comments, in relation to our company, are invalid and deemed as full 'Defamation'.
We suggest that you 'Cease and Desist' the Defamation of our company immediately.
You will categorically be Sued for your actions.
Any loss or earnings, as a derivative of your action/s will be claimed in full.
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They are a proven team dedicated to helping your business.
Safetech has been working with me for 7 + years now and i get more customers every year.
They are a proven team dedicated to helping your business, and they have helped me grow and grow.
July 10, 2024
Unprompted review
Always excellent service from all the…
Always excellent service from all the team and happy to help with any questions i have and action promptly.
We have been with Safetech for a year now and would definitely recommend them.
March 12, 2024
Unprompted review
Amazing service
Amazing service, team all knowledgeable and look forward to working on all future projects.
February 6, 2023
Unprompted review
Great customer service
Great customer service
I’m very satisfied with the service that I’ve been receiving from safetech
November 11, 2022
Unprompted review
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Absolutely bunch of cheaters
Absolutely bunch of cheaters, took a lot of our money and did not produce any work, even tried to take us to court for the outstanding balance when they did no work, don’t trust them
August 17, 2022
Unprompted review
Reply from Safetech
Thank you for your review.
We have investigated your account and can see that we provided services fully in line with your order.
It is fact that yourself and Tracey continued to completely ignore our hundreds of calls to discuss your project.
Your simply refused to pay us for services provided and now spread Defamatory and Damaging comments on the internet.
We suggest that you remove the Lies and Defamation Immediately.
Unfortunately Trust Pilot has deleted all of our good reviews and left only bad reviews on this platform.
As soon as a good review is applied it is removed.
This is obviously the case until we pay them.
For this reason we have asked our clients to leave good reviews on Google only.
Please read our true and honest Google reviews that have been made by genuine, honest and satisfied clients of Safetech LTD.
We have 164 Google reviews with a rating of 4.6 out of 5. This is a true reflection of how we operate and how we have grown businesses over the last 12 years.
Feel free to call any of our clients and speak with them yourselves. They will all tell you that they have received a huge Return in Investment working with us.
Do not let Trust Pilot ruin your opportunity to work with one of the most successful Digital Marketing Agencies in the UK.
Why Trust Pilot is trying to destroy our business and obviously many others is totally beyond us.
Want more business? Here at Safetech, we build, market and maintain websites to a standard that exceed all expectations. Book your FREE consultation today.
Wayne Clatworthy
CEO and Brand Ambassador
Safetech LTD
Shocking company to deal with
Shocking company to deal with. Happy to take your money but do not give anything in return. After waiting for a web site to be developed, still nothing has materialised after over a year. Book an appointment to speak to your Project Manager? Don't hold your breath as they won't bother to get back to you.
Complain and refuse to pay all you will get in return are threats of court action for non payment from the CEO.
Read any contract carefully, because in this world where you can cancel a contract, not in the eyes of Safetech as they will try to charge you for marketing on a website that they have not even designed or built
You have been warned!
November 17, 2021
Unprompted review
Reply from Safetech
We do not have a Steve Purdy as a client at Safetech LTD. For this reason we can only assume that this review is not genuine.
The review is full Defamation and we formally request that you and/or Trust Pilot remove the Lies and Defamation Immediately.
We operate a very credible organisation and endeavour to satisfy our clients at all times.
Unfortunately Trust Pilot has deleted all of our good reviews and left only bad reviews on this platform.
As soon as a good review is applied it is removed.
This is obviously the case until we pay them.
For this reason we have asked our clients to leave good reviews on Google only.
Please read our true and honest Google reviews that have been made by genuine, honest and satisfied clients of Safetech LTD.
We have 164 Google reviews with a rating of 4.6 out of 5. This is a true reflection of how we operate and how we have grown businesses over the last 12 years.
Feel free to call any of our clients and speak with them yourselves. They will all tell you that they have received a huge Return in Investment working with us.
Do not let Trust Pilot ruin your opportunity to work with one of the most successful Digital Marketing Agencies in the UK.
Why Trust Pilot is trying to destroy our business and obviously many others is totally beyond us.
Want more business? Here at Safetech, we build, market and maintain websites to a standard that exceed all expectations. Book your FREE consultation today.
Wayne Clatworthy
CEO and Brand Ambassador
Safetech LTD
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