I cannot recommend Karl & Terry at Safety Lifting Gear at Southampton enough! From the first time that I met them over a decade ago, they have gone over and above board to advise and assist. The team... See more
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I’m a bit useless ordering via web…., therefore had no option than to call. I sincerely recommend that everybody calls..!!… Spoke to a fantastic Lady(Siobhan), who basically held my hand…., as I expl... See more
Dealing with SafetyLiftinGear for few years now. The staff has always been very supporting. Very proactive in replying our emails, taking our booking and prepare our orders on short notice. The del... See more
Great team to deal with. Robert Hood at the Glasgow depot provided a 1st class service, from a competitive quote, through to follow up emails and delivery confirmation for collection from an alternat... See more
Company details
Written by the company
We specialise in high-quality lifting gear, rigging equipment, and height safety products. Buy online or hire equipment from SafetyLiftinGear.
Contact info
Unit R1D Rockingham Gate, Poplar Way West, Cabot Park, BS11 0YW, Bristol, United Kingdom
- 0117 9381 600
- sales@safetyliftingear.com
- safetyliftingear.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Shannon Bennett has been extremely…
Shannon Bennett has been extremely helpful and great customer service whilst dealing safetylifingear.com. They even came out to the van to give me my purchase. Overall, good quality products at reasonable cost.
Great service- Shannon is on the ball
Great service- Shannon is on the ball, I will use again.
Great service and lovely customer…
Great service and lovely customer service from Shannon Bennett.
Spoke to Kerry Presley over the phone…
Spoke to Kerry Presley over the phone in the sales dept and she was polite , patient and knowledgeable about the product discussed and backed up her verbal quotation within 5mins with an email confirmation & provided an all round excellent service
Great Service!
I’ve been using Safety Lifting Gear the past few years for all our Company’s Lifting strops, Chains and Ratchet straps, the service provided is always exceptional along with great prices. Cara in particular is always a great help and a pleasure to deal with.
Keep up the good work!
Excellent service, highly recommended.
Shannon helped process my order which was delivered the next day despite it being the week before Christmas. Excellent service, highly recommended.
Kerry Presley Thank you
Kerry was extremely helpful when I had an issue paying for an order. She looked into what was causing the issue and helped resolve it.
I wish all customer service advisors were as helpful as her!!
Merry Christmas
I have placed 2 orders with the Team…
I have placed 2 orders with the Team and aside from me not properly reading the description and selecting a 3m chain block and not the 9m one i wanted (a drop down box for the one i wanted), I have to say I have nothing but superlatives to report for the Team. They have processed my orders, answered my questions and delivered quality products both times. Thoroughly recommend them
Poor service
Ordered something a month ago, not received and no one is responding to my emails. Terrible customer service.
Quick delivery great product what more…
Quick delivery great product what more can you ask for would definitely recommend
Be careful take your monies (even for…
Be careful take your monies (even for next day delivery)_ then when you chase them 3 days later told items not in stock and will be nearly 2 weeks late...No communication till I instigated!
Was advised that delivery will be down graded standard delivery option ...Wow refund of just under £2.00...but now having to wait just under 2 weeks.
Good products delivered on time!
Easy to use website, good products and delivered on time! What's not to like?
Impeccable service
I just want to thank you for your impeccable service.
I order some slings some time ago but I completely forget to send your invoice to be paid. Only today I realise that so I sent the invoice to our accountant, he paid it and I called your company (unfortunately I don’t know who I talked to) asking when I could receive the slings. About 15 minutes after, surprise!!!, your delivery truck drives by to deliver the slings. It might have been a coincidence, but it was a very good one and I wanted to share it with you.
Thank you very much.
Excellent highly knowledgeable staff…
Excellent highly knowledgeable staff answered all the questions I had and were very friendly will use again 👍
Spot on
Needed some 1 tonne strops urgently for a job arrived next day as promised no issues excellent quality product will definitely use again.
Poor service / no item tracking provided
No reply to question about an item of interest on their website, after 48 hours I ordered it anyway on Next day delivery. Didn’t come next day! Monday called and told it will arrive hopefully Tuesday! No good to me when I needed it Friday. Not even an apology.
Now chasing a refund

Reply from SafetyLiftinGear
Moving made easy
Great service received when ordering I had a couple questions prior to purchase which the sales person had answered and provided additional recommendations great product recieved will definitely use them again.
No complaints here
Couldn’t be happier with my purchase, no hassle, fast and to top it off, quality goods. Thanks.
waste of time
called this company to enquire about picking a trolley urgently needed, at 4pm in the afternoon "all the pickers had gone home", and that whilst they could answer the phone and they would be open to collect today, it would be a wasted journey, given the current times you would think any sale was an important one even if just a £25 trolley clearly not

Reply from SafetyLiftinGear
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