Saffory Reviews 

63
•
TrustScore 2.5 out of 5

2.6

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Rated 2 out of 5 stars

The trimmer itself works nicely. But when I ordered an additional charging cord, after getting a confirmation of purchase, there were no updates for over a month. And, when I sent an email requesting... See more

Rated 1 out of 5 stars

Love the clippers and is great between the pads. I ordered additional blades and they charged my card immediately (July 21, 2025) and I am still waiting for the additional blades. No way to contact th... See more

Rated 4 out of 5 stars

I ordered this & the trimmer arrived quickly. I used it successfully only twice… then the trimmer “died”. Stopped working. Contacted the company for info about repair or replacement, but no reply to d... See more

Rated 2 out of 5 stars

Saffory is not a well run company and zero customer service or support. Buying on Amazon is much better… less expensive, you always know order status and if there is a problem Amazon will fix it imm... See more


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2.6

Poor

TrustScore 2.5 out of 5

63 reviews

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2.6

All reviews

(63)

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Rated 5 out of 5 stars

Saffory is product everyone should have for their pet

I bought this product hoping it would be all it claimed to be. I was more than pleased with the product itself, especially the noise level. My dog, Presley, spooks and hates new things, She just stood there and let the shaver do it's thing. I naturally tried it on myself and you can barely feel it against your skin!

October 20, 2024
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Reply from Saffory

Thank you so much for sharing your experience with us! We're thrilled to hear that both you and Presley are happy with the product.

Rated 1 out of 5 stars

TERRIBLE COMPANY

TERRIBLE COMPANY! Scam! Don’t buy from these people! I purchase two clippers and I have been charging them after each use. Turns out they were obviously never charging. I contacted customer support and they said 30 days to return or exchange only. Complete garbage if they won’t stand behind their product, which took 3 weeks to receive! I got late August, worked for a little over a month and now won’t turn on. They don’t even offer Customer Support! Don’t buy from them! I will be contacting my bank on Monday for a full refund!

September 4, 2024
Unprompted review
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Reply from Saffory

Hi Jessica, We’re truly sorry to hear about the issues you've encountered with the clippers. We have already initiated a refund to your account.

Rated 5 out of 5 stars

The product is as advertised and I’m…

The product is as advertised and I’m very excited to use the trimmer. Thank you for relying to my inquires.

October 28, 2024
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Reply from Saffory

Thank you for your kind words Mary! It’s our pleasure to assist with your inquiries, and we’re thrilled you’re happy with your purchase!

Rated 1 out of 5 stars

Buyer beware!!!!!!

Bogus company. Buyer beware! Ordered on 10/14/24.Has been 'out for delivery' for 4 days! Contacted them 4 times and every time I get the same e-mail response...Thanks for reaching out!
I understand how eager you must be to receive your order. As of now, it’s still out for delivery. I’m sorry for any inconvenience, and I kindly ask for your patience as it makes its way to you.
We appreciate your trust in us and want to express our gratitude for choosing us. Your satisfaction is our priority, and we are dedicated to ensuring a smooth and timely delivery of your order.
We highly appreciate your patience.
If you have any questions , feel free to reach out and we are here to assist you throughout the entire process.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Narrow clipper

Quick shipping
Clipper is great
My schnauzer was not as jumpy as it's pretty quiet.
Used it on ears and feet it did a great job and much safer then big clipper
It was as advertised

October 24, 2024
Rated 1 out of 5 stars

I ordered the trimmer but immediately…

I ordered the trimmer but immediately asked that the order be cancelled. Like other customers, I received an email saying it could not be cancelled because it had already been shipped. I responded that I would be requesting a full refund and was advised to contact then after delivery, which I did. Then the offered to refund 50% of the price and I could keep the item. I rejected that offer. Then the email offered me an 80% refund and keep the item. I accepted that offer and told them so. Next email was “contact your credit card company to get your refund”. The website phone number does not work. Avoid at all costs!

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

The trimmer is fantastic

The trimmer is fantastic! My very fussy pup actually let me do her toes completely!
Initially, there was a delivery delay, And the SAFFORY team handled my impatience Kindly.☺️

October 5, 2024
Rated 5 out of 5 stars

My two Yorkers hate having their legs…

My two Yorkers hate having their legs and paws touched or groomed!!
Your paw trimmer is a miracle!! I was able to not only shave the paws but their legs too!! The noises is so quiet and the product doesn’t hurt them!! I have spread the word to family members and they are amazed too!

October 6, 2024
Rated 5 out of 5 stars

Wonderful product

I have a Berniedoodle his name is Benjamin. He let me trim the hairs on pads without fighting me. It's so quiet, I'm also going to help my neighbors with there pups. Thank you so much for this product.

October 6, 2024
Rated 5 out of 5 stars

Great purchase

I love the paw trimmer. Perfect size, quiet, and sharp enough to actually remove the excess hair. Both of my fur babies are foot phobic, but we made it through the first groom with the Saffory with less struggle than usual, so maybe even that will get better in time. I’d buy it again with no qualms. May even buy an extra just to keep one on hand.

September 9, 2024
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Reply from Saffory

Thank you so much for your wonderful feedback! It’s great to know that it made the grooming experience easier for both you and your pets.

Rated 3 out of 5 stars

Scam

Got it almost 3 weeks late. So now you can’t return it. Because there is a 30 day window. It literally was sent from Chicago to Cincinnati…….. it says……. And took 3 weeks. I looked at the tracker the whole time and it was stuck a street down from where it was originally the whole time.

August 25, 2024
Unprompted review
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Reply from Saffory

I'm really sorry to hear you're having trouble with your order. To help you out, could you please provide your order number? This will allow us to check the status of your shipment

Rated 5 out of 5 stars

Savory is as good and gentle on my…

Savory is as good and gentle on my puppy’s paws as the promotion videos say. Their communication with their customers is great!

September 15, 2024
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Reply from Saffory

Thanks for your good review, we are so happy that you are satisfied with our service. Please let us know on your next purchase and we will send you a special voucher.

Rated 1 out of 5 stars

Never received

Ordered in August, it’s now Mid-September and nothing has left “Woodbridge, IL”. Scam, waste of money. I really needed these products and fell prey to the Instagram ads.

August 6, 2024
Unprompted review
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Reply from Saffory

I’m really sorry to hear about the delay. Could you please provide us with your order number? This will allow us to check the status of your shipment and assist you further.

Rated 1 out of 5 stars

it is a scam

it is a scam. Like all of the other reviews, we saw on facebook ad, ordered clippers and grinder. We had immediate notification of shipping label being created. After repeatedly checking tracking over 3 weeks, it keeps reporting waiting arrival of item. After attempting cancelation of order, Saffory said they cannot cancel the order at this time and to please wait for item. We checked tracking again today and still waiting for item. if it is back ordered, just tell us and we will believe you, but, I have a gut feeling it is a scam.

September 14, 2024
Unprompted review
Saffory logo

Reply from Saffory

I’m truly sorry to hear about the issues you’ve experienced with your order. Don't worry I would be happy to help you. Could you please provide your order number? This will allow us to look into the matter more closely and assist you as quickly as possible.

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