SA Company Reviews 

I tried to order one of their four for one deals on their insulated face Shields. I received one face shield and was told tough luck by their supposed customer service member. I can't find them on Facebook to try there. The website is all that useless. This is the last time I buy a d*** thing from them.

Customer Service Sucks! I placed an order on 3/1/25. My credit card was charged on 3/3/25. I have tried to communicate with the "Chat", however, the bot, is the only communication I have received. They said to wait for an agent. I waited over 2 hours. No agent ever responded. I still have not received an "Item Shipped" email? We'll see if I ever get my item? I wont be shopping here again!

1st order was great, fast shipping good product... 2nd order says fulfilled but never dropped off to usps, customer service says broken link and no problem to replace, but still never sent. 3rd order was "pre-order" in December with February ship, now mid march customer service says "Unfortunately we do not have an update on this item. It seems that there was a delay in the production of these items however we do not have an update from the warehouse". I'm fine being patient but feeling very scammed at this point. Asked now 3x for a refund which they seem to refuse, luckily used a 3rd party for payment and they are gking to get me my refund...what a scammy company....

Sadip mujawef

This review is unfortunate!! i had purchased other items in the past with no issue. This simple order has been a nightmare. i placed the order on 1/26/25. Confirmed. Got my first tracking on 1/27/25. starting on 2/2/25 my package was "En Route" with an expected delivery of 2/3/25. Every day i check the tracking and every day the package says "En Route" and is pushed out another day. I contacted support 10+ times so far and their only reply is they can see the package is processing and to give them one more day. Today is 3/1/25. Nobody can tell me what state the package is in or why. They refuse to cancel the order and ship out another order. Needless to say the trip i needed the items for has come and gone so the items are no longer needed. There is no support from support.

Really frustrating dealing with customer service. You sit in the chat for hours without being able to get a reply. And then when emails are answered it’s a very generic copy and paste response. I preordered a hat the first week of December that was supposed to be ready in early January. I didn’t mind waiting but then it got delayed and a new date was provided. That date came and went with no update. I reach out to customer service and now it’s not ready until early February, that’s fine. But then that day came and went again with no update. Now it’s almost March and it still hasn’t even shipped. I understand things happen, but the lack of communication is why I’m giving one star.

It's just perfect, having many things, like hoodie, swim trousers, sunglasses, faceshields and stickersss. Love this company and ibam happy to see the growth. Soon im shopping again. Great customer service and it is very detailed. ❤️❤️❤️

This company is a scam ordered a bullet antenna special addition never got it customer service just keeps telling me they are shipping it out tomorrow never got my product or my money back don't buy anything from them they will just steal your money customer service is a joke I ordered this in November it's now February stay away from them

Love the products but beware of the customer service. I’m still waiting for 1/2 my delivery with zero help from SA 45 days later. Not worth doing business with them.

Great products and awesome customer service! Always a pleasure.

My experience was good I don't understand why everyone is saying it's scam.

Ordered during their boxing day sale...

No confirmation email, no order on my account, took $$$'s out of my bank.

Contacted CS - gave me a tracking number that isn't valid. Re-contacted... same bulls*** excuse given saying that its within 11 business days.

Have requested screenshots of my order.

100% scam company. Have reported to US Federal Trade Commission.

Have ordered from this company 5 years ago no problem but looking at the RECETN reviews... looks like they have turned into a pure scam company.

I ordered a bundle of face shields for X-mas for my husband which never arrived. I have tried to get in touch with customer service on 3 occasions to no avail. Be wiery of a company that does not have a phone number and you can only speak with an AI assistant. Terrible business practices. Will never order from them again. Would give them no stars if I could!!

What a terrible customer service! They decided to ship a order that was placed at once through 2 companies instead of all at once and now that I’ve been waiting on my package for over a month all they have is “live chat” which doesn’t do anything helpful, there’s no actual person to speak to so now it’s starting to look like I wasted my money. I’ve sent several emails with no response and since they used a subcontract of ups they have to initiate the investigation to find my product yet they’re refusing to reach out, I’ll never use this joke of a company again

I like this company

Been over 35 days since I ordered they won't refund me or help get what I ordered

Tried to do an exchange. They never sent anything back out. Waiting over two and half hours on their chat bot and never talked to a human. There is no customer service phone number nor email. They take your money and run, and there is nothing you can do about it. If your order isn’t perfect, you will be screwed and they scam you out of your money. DO NOT BUY FROM THIS COMPANY.

Customer Service is a joke. The AI bot asks you the same thing over and over. Live chat does not exist. Never received my order. When you call and are asked to leave a message. The phone hangs up on you.

Steer VERY clear from this company. Had an order that was not delivered, sent an email to customer services, got an automated response, then never heard back from them after multiple attempts (both on social media and email to their site).

Got on Live Chat, advertised to start at 9am EST, nothing picked up until 9:30 EST. Got this message from the live agent, followed by HER ENDING THE CHAT without me being able to respond. "According to what we have on file, the missing item for order XXXXX has been sent. The new order number is XXXXX. The order with your replacement is currently in transit". No tracking number so the link is useless.

So, they replace the order, trying to make it look like they had been doing this all along but there is no tracking number because they JUST DID IT. And you
"hang up" on the customer. Classy.

There was a mix-up in my order ,I got child's items instead of adult .Was told I was going to get some replacements ,the right size......have not seen them..... I've been ghosted in the emails ....You try to get a hold of them ,there's no phone number ...there's a chat Bot, which doesn't help anything..waste of time and money. Very disappointed I will never order from here again!!