While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst internet connection experience

TL;DR Like everyone else here, it's a crappy service. Go to any competitor.

I have had an internet connection for now 6 months at Sagitta.
Sometimes, the internet is just unusable. It just doesn't work. Some other times, I am back in 1990 with a 56K modem and I think that I would get a faster response from any website in the world if I was using a pigeon.

Even when the connection *do work*, there is a million problems because sagitta cuts tcp connections to quickly (think IRC, think iMessage, think SSH).

I tried to contact their customer service who couldn't help me to solve my problem. It always ended up with a "give us a call" or "you need to be physically present in the apartment for us to help you". Back in 1990 I told ya ! :-)

Bad bad service.

December 1, 2013
Unprompted review
Advertisement
Show reviews in all languages. (38 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look