Sagrada Família Tickets Reviews 682

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

The website gives the impression that it is the official ticket seller, but this is not the case. I ended up paying significantly more than the official price, without this being clearly stated. Cus... See more

Rated 1 out of 5 stars

Security scanning worst ever. Looked in our backpack We ask why, staff We Dont speak English, just laughing, talking at os in Spanish. Change how to buy tickets payed for 3 only 2🤬 dident see the sec... See more

Rated 1 out of 5 stars

I thought I was buying official tickets and I didn’t receive the confirmation email with the tickets. I asked around the Sagrada wether someone could find it with order number but nobody could and th... See more

Company replied

Rated 5 out of 5 stars

We booked and bought our tickets online. It was not in the busiest of seasons, but even in October it was 27 degrees in Barcelona, and La Sagrada Familia was crowded with tourists. Buying online saved... See more

Company replied

1.8

Poor

TrustScore 2 out of 5

682 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is a third party reseller charging three times more!

PSA: If you’re booking Sagrada Família tickets, make sure you use the official site (sagradafamilia.org). I accidentally booked through this site sagradafamiliatickets.org and paid triple ($86 instead of $26)- I wish i had checked with Chatgpt before I paid.

February 23, 2026
Unprompted review
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Rated 1 out of 5 stars

Misleading website

The website gives the impression that it is the official ticket seller, but this is not the case. I ended up paying significantly more than the official price, without this being clearly stated. Customer service only responded with standard automated replies, clearly generated by a bot.

Please do not use this website for purchasing tickets.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

It´s a scam!!!

It´s a scam!!!! They sell the tickets for nearly double price! The ticket cost 26 eur, but they sell for 39.99 eur. For children under 11 it´s free, but they sell it for 11+ eur! They also don´t issue tickets directly. You need to wait for the tickets. The ticket to Guell park they sell for 19.99 you can buy it for 10 eur! Also messing up with times! I´ve booked for 16:30 they sent me tickets for 17:30! Their website sagradafamilia-tickets.org must be blocked!!!

September 7, 2024
Unprompted review
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Rated 1 out of 5 stars

It's a scam

Worst misleading scam place. They appear as the official website for booking tickets and add a huge markup fee for no additional benefit. There's no way to cancel the ticket, and customer support didn't respond to my refund request.

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid SCAMMER alert

Avoid avoid avoid.. ticket-sagradsfamilia.cim is a scam company based in Estonia. They take your money then don't send you a confirmation with ticket. Then when you finally track them down. Say they sent ticket and no refund. All the tickets offices around the church said they are inundated with people caught out by them. Avoid and report to police SCAMMERS

May 8, 2024
Unprompted review
Rated 1 out of 5 stars

Security scanning. tickets.staff

Security scanning worst ever. Looked in our backpack We ask why, staff We Dont speak English, just laughing, talking at os in Spanish. Change how to buy tickets payed for 3 only 2🤬 dident see the second email before we got to our hotel🤬 remember to tjek email.

February 14, 2024
Unprompted review
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Rated 1 out of 5 stars

A complete deception

A complete deception. I feel completed suckered and nauseous and sick to my stomach that I fell for this. These sleezeballs have completely ruined my day.

It's made to look official (except in the fine print nobody reads) and has a .org to complete the scam. If it's a .org where does the money go? Or is that part of the deception?

Tickets arrived but I can't even tell if they're official (even their email says tickets aren't official) but what I do know is they charged 2x for zero additional benefits. They survive based on a deception.

August 20, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute shocking!

Absolute shocking!

Don't book through this website, real scam!
We booked through them, took the money, no ticket no refund. Please alert your family and friends.

July 24, 2023
Unprompted review
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Rated 5 out of 5 stars

Good experience and was very easy to…

Good experience and was very easy to purchase the tickets

May 21, 2023
Sagrada Família Tickets logo

Reply from Sagrada Família Tickets

Firstly, we appreciate your feedback.

We are comforted that you had a good experience both with us and visiting the Sagrada Familia. Your comments help us to keep improving.

We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.

Thank you for taking the time with us!

Rated 1 out of 5 stars

I ordered 2 tickets hours ago and they…

I ordered 2 tickets hours ago and they are still not achieved. Moreover I discovered that several users have been scammed and they have never received the tickets. I am going to notify the site to the authorities

May 14, 2023
Unprompted review
Sagrada Família Tickets logo

Reply from Sagrada Família Tickets

Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.

However, we want to highlight that we do announce at the top of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.

We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.

Thank you for bringing this to our attention!

Rated 1 out of 5 stars

Be careful! Very shady company

Be careful, this is not an official seller. However, the best part is that they charge 50% more without any additional service.

After calling the official box office, we learned that they are currently in a legal battle with them.

We had to go through the credit card company to get our money back.

May 2, 2023
Unprompted review
Sagrada Família Tickets logo

Reply from Sagrada Família Tickets

Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.

However, we want to highlight that we do announce at the top of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.

We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.

Thank you for bringing this to our attention!

Rated 1 out of 5 stars

I bought tickets on 24th April and…

I bought tickets on 24th April and haven't received my them yet. This site seems to be a scam.

April 23, 2023
Sagrada Família Tickets logo

Reply from Sagrada Família Tickets

Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.

However, we want to highlight that we do announce at the top of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.

We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.

Thank you for bringing this to our attention!

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Rated 1 out of 5 stars

We have got boocked and payed and 2…

We have got boocked and payed and 2 days later we received a mail to tel us the boocked hour was not available any more .... They did'nt purpose to get teh money back

April 24, 2023
Sagrada Família Tickets logo

Reply from Sagrada Família Tickets

Firstly, we appreciate your feedback, and we are very sorry to know that your experience with sagradafamilia-tickets.com was not good as expected. However, we are trying to do our best to give the best possible service to you.

We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.

Thanks!

Rated 1 out of 5 stars

Did not receive the tickets …

Did not receive the tickets after purchase.

April 23, 2023
Sagrada Família Tickets logo

Reply from Sagrada Família Tickets

Firstly, we appreciate your feedback, and we are very sorry to know that your experience with sagradafamilia-tickets.com was not good as expected. However, we are trying to do our best to give the best possible service to you.

We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.

Thanks!

Rated 5 out of 5 stars

Perfect

Great, easy, top

April 23, 2023
Sagrada Família Tickets logo

Reply from Sagrada Família Tickets

Firstly, we appreciate your feedback.

We are comforted that you had a good experience both with us and visiting the Sagrada Familia. Your comments help us to keep improving.

We remain at your disposal through the following email address: support@sagradafamilia-tickets.com for any inquiries you may have.

Thank you for taking the time with us!

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