My delivery was supposed to come four days ago, I left a message to call me but nobody call yet. This is not complaining but I don’t know where is my delivery.
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Sahara Fresh has been our family’s go to place for Turkish food for last couple of years. Thanks to them we are able to have a large variety of Turkish food, borek, pastirma, simit etc., regularly via... See more
Very good service and all frozen items came well insulated and cold. Pricing was good too. I was a little disappointed a couple of items got cancelled but that won’t stop me from purchasing my fave Tu... See more
Company replied
Half deliver was received but Sahara Fresh did everything to ensure the remaining items were received same day. Kept me informed of the problem that occurred and had a lovely lady deliver it personall... See more
Company details
Written by the company
Sahara Fresh - Halal Home Delivery Experts. Turkish, Mediterranean & Middle-Eastern products at great prices and convenience!
Contact info
Factory 14 - 30-34 Maffra Street Coolaroo, 3048, Melbourne, Australia
- (03) 9309 4600
- customercare@saharafresh.com.au
- saharafresh.com.au
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My first purchase from Sahara Fresh
My first purchase from Sahara Fresh, delivered on 19-10-2021 with a problem. There was two boxes with Haloumi cheese, each box was containing two, 2Kg buckets. One box came with very good condition. Second box came with leaking salty water of haloumi cheese bucket, because the lid of the bucket was open (the lit was not properly closed). Also there was another problem with second bucket too, the seal of the lit was broken. Under these condition it was impossible for me to accept because of hygienic reasons. I complained to Sahara Fresh and they replaced the two bucket of haloumi cheese after a couple days and they took back other two. I suggest them to be more careful when they packing the goods for delivery in future to earn 5 star rating.

Reply from Sahara Fresh

Reply from Sahara Fresh
Delivery with a smile
Great fresh products and delivery with a smile! The man delivering my order thanked me for my order which is so refreshing! All items were fresh and will definitely shop here again!

Reply from Sahara Fresh
FOOD FRESH
FOOD FRESH , COMMUNICATION PRETTY GOOD , DELIVERY SERVICE 👌, DEFINITELY RECOMMEND!!!

Reply from Sahara Fresh
Just amazing Service quality fresh…
Just amazing Service quality fresh products
Well-packed
Service with a smile what more can a customer want.
Thank you Sahara Fresh

Reply from Sahara Fresh
My first delivery was fantastic from…
My first delivery was fantastic from them, fresh clean and everything packaged well. It was excellent. My second delivery was messy with holes in the meat bags and juiced leaking to the bottom of box and mixing from chicken and meat. I contacted them and they replied immediately apologising and assured me this will not happen again. I will take their word and try again, because they did so well the first time around.

Reply from Sahara Fresh
Great choice, clean and trusted
Simple online shopping experience, lots of choice. Meat and deli range are great. Plus contactless delivery

Reply from Sahara Fresh
Great communication and customer…
Great communication and customer service!
Happy customer will order again soon
Sahara Fresh have excellent customer…
Sahara Fresh have excellent customer service skills and friendly staff. The produce/products are fresh and delivery is prompt. Although I have had a few minor issues such as products missing from my order, the Sahara team attended to re-delivery of the missing products on the same day and the issue was rectified straight away. I am happy with their services and products.
Pleasantly surprised by how efficient…
Pleasantly surprised by how efficient the process of ordering is. The meat was well packaged and for all the convenience very good value for money
Excellent product and service
Service was great
Service was great, delivered on time. Communication was prompt and very helpful. Especially Mr. Ulaş who was there to answer all my questions online and over the phone.
Loved the service all packed so well n…
Loved the service all packed so well n good quality stuff...thank u 👌
Very reliable
Great service and punctual and…
Great service and punctual and Everything’s spot on and all items are individually packed “
I would recommend to anyone who is looking for online Halal meat supply “
Some of my order is refunded although…
Some of my order is refunded although it was still available online if the product was not there it is supposed to be still available
They call to change the delivery date to the next day and on the day of delivery I didn’t have any sms or anything

Reply from Sahara Fresh
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