I've been looking for a pair of comfortable spring summer trousers in a natural fabric, and Saint and Sofia popped up on my Facebook feed with some organic cotton trousers, more than I would normally... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super quick delivery - no problems. Don’t think I’ve ever bought jeans online and been satisfied - however, as soon as I tried these on I popped on line to look at other colours!! Great quality and fi... See more
Company replied
The Chelsea trousers I ordered were to replace some I’d had for a number of years. I reordered because I was impressed with the quality of my first pair Unfortunately the material of my new ones doe... See more
Company replied
LOVE LOVE LOVE these new trousers, they fit perfectly and the best part is they come in three lengths, which most places do not offer - this means I can take them out of the packaging and wear them wi... See more
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Company details
Written by the company
Saint and Sofia creates fashion and accessories that are fair and sustainable. We design all of our styles in our London studios and make them by hand in family owned factories in Europe. Each month we introduce a considered edit of new, on trend styles. We have a team of over 50 people serving 700,000 customers from dedicated fulfilment centres in the UK, USA and Europe. We’ve been featured in Stylist, Harpers Bazaar, Vogue, The Times, Daily Mail, the Financial Times and others. We have partnerships to support the work of The Prince's Trust, The Natural History Museum, Central St. Martins and Trees for Cities.
Contact info
Tower Bridge Road, SE1 2UP, Southbank, London, United Kingdom
- 020 3929 3896
- care@saintandsofia.com
- saintandsofia.com
4.6
Excellent
20K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product.
Great product. Very pleased with quality and feel.
Royal Mail delivery times slipped, eventually arriving at 17.55 on the day. (meant that I waited in from 9.20, the start of the original delivery slot).
My Evri driver is more reliable.
February 27, 2026
Unprompted review
Reply from Saint and Sofia
Hi Jean
Thank you so much for your review.
We appreciate your feedback and hope you enjoy your order.
Cheers,
Stacey
Items come quickly well packaged.
Items come quickly well packaged. Every thing I ordered is lovely and good quality. I will definitely be ordering again.
February 28, 2026
Unprompted review
Reply from Saint and Sofia
Hello Careen
Thank you so much for leaving us a 5 star review.
We truly appreciate your taking the time!
Enjoy your order,
Stacey
Great quality
Great quality, elegant and super comfy trousers. Quick delivery and overall great customer service. Will be definitely buying from S+S again
February 25, 2026
Unprompted review
Reply from Saint and Sofia
Hi Marta
Thank you so much for your 5 star review.
We are happy to hear you had a great overall experience.
Enjoy,
Stacey
Reply from Saint and Sofia
Hi Lina
Thank you so much for your review.
We appreciate you taking the time.
Cheers,
Stacey
Great quality and comfortable
Loved the packaging and quality of the trousers. I maybe could've gone down to an 8, but I didn't want to order 2 sizes and send 1 back. I would prefer them not so high waisted. At 5'1" 'high-waist' is at my boobs. But overall, they look so nice and very comfortable. Love the elastic waist band in the back.
February 13, 2026
Unprompted review
Reply from Saint and Sofia
Hi Dalla
Thank you so much for taking the time to leave us a review.
If you should need anything in regards to an exchange - just reach out to our team - care@saintandsofia.com.
We will gladly help you!
Cheers,
Stacey
Highly recommend
Prompt delivery, great quality clothes, perfect fit
February 11, 2026
Unprompted review
Reply from Saint and Sofia
Hi Lucy
Thank you for your 5 star review.
We appreciate you taking the time :)
Cheers,
Stacey
Great company
Great choice of products. Very speedy delivery and well packaged. Will definitely be buying from them again.
February 21, 2026
Unprompted review
Reply from Saint and Sofia
Hi Annie
Thank you for leaving us a review.
We are happy to hear you had a great purchasing experience.
Please shop with us again soon :)
Cheers,
Stacey
Simple & straightforward
Ordering and delivery was so easy and straightforward, and also being kept informed was a nice touch.
February 28, 2026
Unprompted review
Reply from Saint and Sofia
HI Ms. Patricia
Thank you for leaving us a 5 star review.
We appreciate your feedback.
Please shop with us again soon.
Cheers,
Stacey
I loved the trousers
I loved the trousers. They are smart, good quality and very comfortable.
I loved receiving the package ... the box, the tissue paper - it all was quite special.
February 26, 2026
Unprompted review
Reply from Saint and Sofia
Hi Annette
Thank you so much for your review.
We are happy to hear you are enjoying your trousers.
Cheers,
Stacey
Good fit and length.
February 23, 2026
Unprompted review
Reply from Saint and Sofia
Hi Giny
Thank you for your 5 star review.
We truly appreciate you taking the time!
Cheers,
Stacey
Reply from Saint and Sofia
Hi Caroline
Thank you for leaving us a review.
We hope you enjoy your trousers.
Kind regards,
Stacey
I have emailed SEVEN TIMES telling you…
I have emailed SEVEN TIMES telling you to stop sending marketing communications and yesterday alone you sent two emails. Absolutely sick and tired of it. You are breaking the law. I have just reported you to ICO.org.
February 28, 2026
Unprompted review
Reply from Saint and Sofia
Hello Helen,
We are very sorry for the frustration caused on this occasion.
Our team have removed your information from our database, our customer care team have reached out to you via our customer care email address to confirm the removal.
Rest assured, GDPR is very important to us here at Saint & Sofia and we take this very seriously.
Have a lovely day.
Rosie
Saint & Sofia customer care
A great independent store
Excellent customer service and high quality trousers . Arrived promptly and beautifully packaged .
February 26, 2026
Unprompted review
Reply from Saint and Sofia
Hi Gill
Thanks for your 5 star review.
We appreciate you taking the time.
Cheers,
Stacey
Excellent Service
The quality of the clothes I ordered were fantastic and the service was extremely quick and professional. Lovely clothes.
February 20, 2026
Unprompted review
Reply from Saint and Sofia
Hi Adam
Thank you for leaving us a 5 star review.
We are happy to hear you are enjoying your purchase.
Cheers,
Stacey
Speedy delivery and excellent packaging…
Speedy delivery and excellent packaging and the dress was great too!
February 24, 2026
Unprompted review
Reply from Saint and Sofia
Hi Denise
Thank you so much for the 5 star rating.
We do hope you enjoy your dress :)
Cheers,
Stacey
Quality of product and fit of both items
Quality of product and fit of both items
February 25, 2026
Unprompted review
Reply from Saint and Sofia
Hello Mrs. Teresa
Thank you for leaving us a 5 star review.
Enjoy your purchase - and please shop with us again soon.
Cheers,
Stacey
Beautiful shirt quality and fit very…
Beautiful shirt quality and fit very happy can’t say any more Thankyou
February 24, 2026
Unprompted review
Reply from Saint and Sofia
Hi Susan
Thank you for leaving us a review.
We truly appreciate you taking the time!
Enjoy,
Stacey
Beautiful Bag
Beautifully packaged and such soft leather with added bonus of two straps and a coin purse.
February 26, 2026
Unprompted review
Reply from Saint and Sofia
Hi Louise
Thank you for leaving us a 5 star review.
We are happy to hear you are enjoying your purchase.
Cheers,
Stacey
The best trousers
Easy to find what I was looking for, great fit on the trousers (I have the Keller pant already in different colours). Not so happy about the price.
February 21, 2026
Unprompted review
Reply from Saint and Sofia
Hi Tanya
Thank you so much for your 5 star review.
We are happy to hear you are enjoying your Keller Pant.
Please shop with us again soon :)
Cheers,
Stacey
Beautiful quality clothes and perfect…
Beautiful quality clothes and perfect fit. Well packaged.
February 16, 2026
Unprompted review
Reply from Saint and Sofia
Hi Les
Thank you for leaving us a review.
We truly appreciate you taking the time.
Cheers,
Stacey
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