I’m so grateful to Sallie Mae for providing the funding I needed to continue my college education. I was worried I wouldn’t be able to make my tuition payment this week, and receiving these funds brou... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ms. Lisa provided exceptional service. She was very kind and knowledgeable, taking the time to answer all the questions my cosigner and I had. This was the fastest application call I've experienced, a... See more
Company replied
I spoke with Lena, and she was an absolute delight. She was very kind, polite, and very informative. She answered all my questions and helped me with my graduate loan application. She made this proces... See more
Company replied
It was a great experience based on how convenient the application process was. The approval arrived in minutes and all of the steps were easy to follow. Sallie Mae really came through and helped us ou... See more
Company replied
Company details
Written by the company
We’ve helped millions of students and families reach their higher education goals, and we’re ready to help you, too. We’re your go-to partner for planning and paying for school, saving for what’s next, and way more. We offer Sallie Mae® undergraduate, graduate, and career training loans, plus savings options like Sallie Mae® high-yield savings accounts, money market accounts, and certificates of deposit to help you hit your goals. We’re continuing to grow, with new products and guidance made to support you through finding the right school, going after scholarships, making sense of financial aid, and the hundreds of other decisions along the way. Everything we offer comes together under one mission: supporting student success. Because going smarter changes everything. Deposit products are offered through Sallie Mae Bank, Member FDIC.
Contact info
300 Continental Drive, 19713, Newark, United States
- salliemae.com
4.7
Excellent
6K reviews
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Easy and fast access and ressponse.
September 29, 2026
Reply from Sallie Mae
Thanks for the 5-star review, Zee! We're glad you thought it was an easy & quick process.
Application Customer Service.
Simone was incredibly helpful, patient and understanding in helping me with my application. She was able to provide a clear solution to every problem that came up while we were on the phone.
October 6, 2026
Reply from Sallie Mae
We're very happy to hear that Simone provided you with an excellent experience, Liam! Thank you very much for taking the time to leave a review. We'll make sure to pass the praise on to Simone!
Reply from Sallie Mae
Thanks for the 5-star review, Randy! We're glad you thought it was a quick process.
The loan application was well designed…
The loan application was well designed and easy to navigate.
October 6, 2026
Reply from Sallie Mae
Thanks for the review, Marvin! We're happy to hear you had an easy time navigating the application.
Reply from Sallie Mae
Thanks for the 5-star review, Edward!
Reply from Sallie Mae
Thanks for the positive feedback, Stella! We're glad you thought the process was simple.
I would like to compliment the…
I would like to compliment the professionalism and diligence of the representative who assisted me in the application process. AAA+
September 29, 2026
Reply from Sallie Mae
Thanks for sharing your experience with us, Melvin! We love hearing when our representatives provide great service. Thank you for taking the time to leave a review!
I was not ble to view the interest rate…
I was not ble to view the interest rate prior to accepting the terms and conditions. Our family had extenuating circumstances with the credit report that were not taken into consideration. I did not like that Sallie relies solely on an automated analysis of the credit report. I felt the interest rate was too high for someone with excellent credit
September 28, 2026
Reply from Sallie Mae
Thank you for sharing your experience, Enriquetta. We understand that loan terms and credit decisions are important factors when making borrowing choices. Sallie Mae strives to provide clear information throughout the application process, and we appreciate your feedback regarding rate visibility and the credit evaluation process. A member of our team will reach out to you directly to learn more about your experience and address your concerns.
Reply from Sallie Mae
Thanks for the positive feedback, Larry! We're glad you thought the process was fast & easy.
Easy to work with and great staff!!
September 29, 2026
Reply from Sallie Mae
Thanks for the 5 stars, Christine! We love hearing that our representatives provided great service.
Reply from Sallie Mae
Thanks for the 5-star review, Becca! We're glad to hear the process was fast and easy for you.
With very limited experience I gound…
With very limited experience I gound the process very easy to navigate.
September 29, 2026
Reply from Sallie Mae
Thank you for the 5-star review, Charles! We're glad you found it to be an easy process.
Very efficient process
Very efficient process, kept us appraised after every step. Prompt response.
September 27, 2026
Reply from Sallie Mae
Thank you for taking the time to leave a positive review, Yvonne! We appreciate the feedback about the application process.
Steps were easy to follow.
October 5, 2026
Reply from Sallie Mae
Thanks for the 5-star review, Sandra! We're glad you thought it was an easy process.
Reply from Sallie Mae
Thank you for the 5-star review, Daniela!
Loan application and approval
Maurice was very helpful and helping us finish off our loan application and approvals.
October 5, 2026
Reply from Sallie Mae
We're very happy to hear that Maurice provided you with a great experience, Anthony! We'll make sure to pass the on the praise!
Reply from Sallie Mae
We're happy to hear you had a great experience with our representatives, Paul! Thank you for the review.
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