I purchased 2 of the S Pro Kate backwash units in July 2025. One of the basins has come off the base unit after only 11 months of use. We had them fitted a few weeks after delivery as we were doing a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Megan in the Ballymena store is an asset to the company. I needed help and guidance and thankfully I had Megan who offered advice, never once pushed me into buying products. She listened to what I nee... See more
Bought an expensive washbasin from salon services had to wait for delivery then didn't arrive on said day. The main concern is how uncomfortable the Clara lumbar support basin is for clients . It isn... See more
Bought an expensive pair of straighteners 14 months ago and they just stopped working emailed customer services to be told nothing they can do contact the manufacturer who is not contactable. As it’... See more
Company details
Information provided by various external sources
Find fantastic salon ready products and equipment designed for professional use in our wide range at Salon Services. Enjoy our trade rates today
Contact info
Wharfedale Road 210, RG41 5TP, Winnersh, United Kingdom
- salon-services.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have been customers of Salon…
We have been customers of Salon Services for over 10 years and unfortunately will no longer be using them. They failed to inform us of an offer they had on and when trying to redeem this offer a few days later they flat out refused, blaming us for not seeing the offer whilst in store, I asked if they could manually override this as a way to acknowledge our loyalty and their error and again, refused stating they would loose money. Such a shame to be treated this way after such a long relationship with thousands of pounds spent. Salon Services are going down hill, and also never have the right stock. Bye Sally's 👋
Excellent service
Excellent service! Quick dispatch and delivery and great products at a good price.
Always have a great experience he very…
Always have a great experience he very trained professional very nice he treats everyone with respect 🙏 love to go there all the time with my family thanks alot for a wonderful service much appreciated
Terrible service & products
Bought an expensive pair of straighteners 14 months ago and they just stopped working emailed customer services to be told nothing they can do contact the manufacturer who is not contactable. As it’s electrical it should be 2 years warranty and it’s shocking that after such a short time they would just stop working! Customer service terrible and products poor quality.
Order SO13843935
Avoid if possible
Avoid if possible! They are not sending the items and it has been 2 weeks and i keep calling every single day about my order. They are refusing to refund as well!
No goodwill here!
I placed an online order and forgot to add some items to the order. I called to ask if I could add the items to my order as I didn’t want to pay twice for shipping, and was basically told no. Considering the amount I had paid for the original order, I had hoped they may offer me free shipping on the second order as a one off goodwill gesture. No goodwill here I’m afraid. Very disappointing.
I buy two wahl 5 star cordless legend…
I buy two wahl 5 star cordless legend clippers in March 2022 now they both has been broken useless clippers I have ever been using for my barber I will buying wahl because their quality is getting useless not for me anymore what a waste they are scammers my £255 actually went in the bin 😡😡😡
After visiting the Cardiff store today…
After visiting the Cardiff store today I realise why I do most of my buying online!! No stock and unhelpful service!!
misleading site
misleading site, offers, totally rude helpline, unable to understand her,,,
After having been let down by another…
After having been let down by another company, ordered a backwash to be delivered by pallet. Item arrived well packed (in wooden crate), within said time frame, checked contents, all good, excellent service.
Lynette in Cardiff was fabulous
Lynette in Cardiff was fabulous. Really helpful. Listened to my needs and assisted with professionalism and care.
Great prices & quick delivery
Great prices on big bottles of products & quick delivery will order again!
Great staff
The shop in Torquay is great, the ladies are always friendly, always happy to help you. They give advise on products.
Hillington branch…
Nikki at hillington branch in glasgow deserves a medal!!! Fantastic customer service and certainly goes above and beyond to help , can not rate her help highly enough , a great job thank you .
I am a qualified hair dresser
I am a qualified hair dresser. I miss my local store as I use to nip in and pick up bits and pieces. Also, I would get tips from the sales assistants as some where also qualified hair dressers. I’m happy I can now buy Redken directly from Salon Services online rather than an agent. use to
Great supplier
Always very prompt delivery & good products. Anytime I’ve had an issue the customer services have been very helpful & solved my problem quickly.
Challenging this site and reporting as…
Challenging this site and reporting as dodgy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








