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Produits professionnels pour les cheveux, la peau et la beauté ✓ Commandé avant 22h00, expédié aujourd'hui! ✓ Prix équitables
Kronenweg 2, 7051 HX, Varsseveld, Netherlands
3.3
182 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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I found the product I was looking for which never seems to be in stock these days anywhere else. Reasonable price, even 10% off.
Ordered processed immediately and Delivered within the week
Would happily use again
It is not possible that as a client I need to email their customer service 4 times and wait at this point several weeks from my purchase without receiving my order or a refund. Still nothing has been done about it. I have fully paid for my order and never received it and I feel that they are not willing to cooperate or look into the matter further by doing their diligence. They definitely lost someone who could have easily been a recurring client if treated differently.
Reply from Salontotal
Merci pour votre commentaire ! Tout d'abord, nous nous excusons pour le désagrément, c'est ennuyeux d'entendre que vous n'êtes pas satisfait. S'il y a des problèmes ou que cela prend du temps, nous chercherons une solution appropriée avec vous à tout moment. Si vous n'avez pas encore reçu votre produit, nous aimerions savoir quel est le problème. Pourriez-vous contacter notre service clientèle ? service@salontotal.fr
Sincèrement,
l'équipe Salontotal.
It's ok.
I wish they would respect the shipping time. It said 3-5 days but it took longer and I could have bought it on amazon for cheaper lmao
Reply from Salontotal
Our apologies for this delay! If there is anything we can do for you, please let us know.
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