Salt City Optics Reviews 

303
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Same issues as everyone. Used these guys for the last three years and everything was fine, this year when I ordered same thing product didn't arrive, called they said there was a problem with the lab... See more

Rated 1 out of 5 stars

I’ve gotten two prescription lens inserts into frames I supplied, including a pair of Oakleys two plus years ago, and the service was decent. Three weeks ago I sent the Oakleys in for a new prescripti... See more

Rated 5 out of 5 stars

I'D LIKE TO THANK SALT LAKE OPTICS, FOR PROVIDING A PHEONAMAL LENS HD RED MIRROR PROGRESSIVE SUNGLASSES..I'VE BEEN A LOYAL CUSTOMER ,AND WILL CONTINUE..I DO 1000 YARDS LONG RANGE SHOOTING ,THEIR LENSE... See more

Rated 5 out of 5 stars

Tried glasses for first time today. Salt City Optics people were very good, but disappointed with the way Oakley does their prescription sunglasses. I guess they do all progressive lens. Bought thes... See more

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3.1

Average

TrustScore 3 out of 5

303 reviews

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3.1

All reviews

(303)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Glasses

The glasses where exactly how I pictured them and the turn around time was awesome

October 27, 2016
Unprompted review
Rated 1 out of 5 stars

It took forever

I called 3 times and the nicest ales people graciously helped me but it took a long time to receive my order.

October 26, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

I bought a pair of rx sunglasses for playing tennis that did not work as expected. I had the fortune of working with Kayla on the exchange process. She was responsive, kind, and really cared about providing the best service possible. I highly recommend this company and the people they have working for them.

October 25, 2016
Unprompted review
Rated 5 out of 5 stars

Frames and Lenses were great Kayla and Steve were awesome!

Kayla and Steve supplied awesome customer service got two pairs of sunglasses done one single vission and one progressive dont be shy because they are an online buisness they treat you like you are sitting in the store with them and they will go out of there way to make sure you get the frames you want and are 100% for the customer.. They are great

October 21, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent company!!!

I have done business with them for several years now. They offer the best price and customer service available in the industry. I have also referred them to everyone I come across that is looking to order glasses.

October 20, 2016
Unprompted review
Rated 3 out of 5 stars

prescriptions

good service a little slow on difficult prescriptions but stand behind there product

October 19, 2016
Unprompted review
Rated 1 out of 5 stars

Ugh.

Everyone was super nice on the phone. Super nice. But I had to exchange email after email and call after call with the staff because they just couldn't get the order right. It was executed so poorly that I contemplated ending the transaction on many occasions but this was the only place I could find that had what I wanted. I eventually got what I wanted, which I love, but overall a lengthy and disappointing experience.

October 18, 2016
Unprompted review
Rated 4 out of 5 stars

Great glasses a little slow on info

The glasses are great and I dont have any issues other than the info is slow. There is a great portal with the potential to be informative but I dont think that anyone updates it

October 18, 2016
Unprompted review
Rated 5 out of 5 stars

Made up for it!

When I initially ordered from SaltCity it was for my shop. I'm currently active duty military stationed in Germany and they were very willing to work with me and won out the bid from other companies with that attitude. However, it went a bit downhill after that taking over 6 months to complete a purchase over $6000. BUT, they made up for it quickly by getting following orders completed within one month and shipping everything quickly to our APO address where many companies throw in the towel because of a little customs form.

Thank you Kayla for doing a wonderful job!!

October 17, 2016
Unprompted review
Rated 5 out of 5 stars

No problem!

Very easy ordering process! About two weeks for delivery. Would buy again.

October 13, 2016
Unprompted review

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