Bought new jacket but when got back to hotel and tried on, there was a fault with the pocket. Took back next day and although totally different staff, there was no problem exchanging. All very pleasan... See more
Location
Switch locationLisandra House, Fore St, PL13 1AD Looe, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was greeted into the store but left to browse which I think is so much more comfortable compared to other shops who ask is there anything your looking for and follow you around. I felt relaxed and c... See more
The lady at the Looe store is a great ambassador for Saltrock, very friendly and helpful. We went into the store having seen seat covers in the window display. What we really liked was that despite s... See more
The shop was clean well set out, the staff were helpful and nothing too much trouble. Great experience
Company details
- Activewear Store
- Bags and Luggage Store
- Children's Clothing Store
- Clothing Store
- Men's Clothing Store
- Sunglasses Store
- Women's Clothing Store
Written by the company
Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.
Contact info
Lisandra House, Fore St, PL13 1AD, Looe, United Kingdom
4.9
Excellent
103 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
The shop was clean well set out, the staff were helpful and nothing too much trouble. Great experience
May 5, 2026
Amazing staff
Staff were great friendly, knowledgeable and absolutely lovely people a credit to the company
April 29, 2026
Bought new jacket but when got back to…
Bought new jacket but when got back to hotel and tried on, there was a fault with the pocket. Took back next day and although totally different staff, there was no problem exchanging. All very pleasant staff.
March 25, 2026
Lovely shop with nice staff
The assistant was very helpful and clear in the offers that were available in store
April 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lovely selection of clothing and a…
Lovely selection of clothing and a really friendly helpful member of staff.
February 8, 2026
Reply from Saltrock Clothing - Looe
We're happy to hear that you enjoyed our clothing selection and found our staff member helpful! We appreciate you taking the time to share your positive experience.
Thanks, Saltrock
Fab experience in Looe will definitely…
Fab experience in Looe will definitely becoming back the staff couldn’t have been more helpful 🤩
February 8, 2026
Reply from Saltrock Clothing - Looe
We're happy to hear that you had a wonderful experience in Looe! It's great to know our staff were so helpful. We appreciate your positive feedback and look forward to welcoming you back.
Thanks, Saltrock
Reply from Saltrock Clothing - Looe
We are so happy to hear that you had a top-notch experience with our sales team. Thank you for your kind words!
Saltrock
Me and my brother were in the area for…
Me and my brother were in the area for a family bereavement and while getting in some retail therapy to cheer us up we called in to the store, although on entering we weren't looking for anything in particular a few items caught our eyes, the lady who served us was very helpful, polite and friendly, we struck up a nice conversation as she noticed our accents weren't local so we explained our reason for being in the area to which she also gave her condolences which in honesty was heartwarming expecially in the circumstances. If I could give more than 5 stars I would
November 12, 2025
Really helpful staff and good quality…
Really helpful staff and good quality item, perfect present for my husband!
November 4, 2025
Great range of clothes & sizing choices…
Great range of clothes & sizing choices to be made.
October 15, 2025
The Staff were very helpful and…
The Staff were very helpful and friendly, good quality merchandise and very competitive prices.
October 4, 2025
Your shop was well stocked with lots of…
Your shop was well stocked with lots of choice and bright colours.
October 3, 2025
Shop staff have always been friendly…
Shop staff have always been friendly and helpful
September 11, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.