Saltrock Clothing - Truro Reviews 77

TrustScore 5 out of 5

4.8

11 Pydar Street,, TR1 2AX Truro, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely fantastic customer service. Happy to help didn’t have an issue with a single thing I enquired about or ask for. Definitely need to be paid more for what they do!

Rated 5 out of 5 stars

Excellent service ,nothing was to much trouble,couldn’t have been more helpful when choosing a fleece has a gift for a family member

Rated 5 out of 5 stars

Such helpful staff in the shop - they were out of stock in the size, but looked online and gave me numbers for the nearest other stores. I managed to get the right size online. Prompt delivery and g... See more

Rated 5 out of 5 stars

Really nice choice of clothing, and we were served by a happy, cheerful assistant genuinely happy to help and advise


Company details

  1. Activewear Store
  2. Bags and Luggage Store
  3. Children's Clothing Store
  4. Clothing Store
  5. Men's Clothing Store
  6. Sunglasses Store
  7. Women's Clothing Store

Written by the company

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.


Contact info

  • 11 Pydar Street,, TR1 2AX, Truro, United Kingdom

  • 01872 262929

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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Rated 5 out of 5 stars

Great friendly staff nothing was too…

Great friendly staff nothing was too much trouble lovely to chat with them

February 8, 2026
Saltrock Clothing - Truro logo

Reply from Saltrock Clothing - Truro

We're happy to hear that our staff made your experience so positive! It is wonderful to know that their friendliness and helpfulness stood out to you.

Thank you, Saltrock

Rated 5 out of 5 stars

Beautiful blue hoodie

Very happy with my hoodie fits well looks great when I wear it.
Very happy.

January 20, 2026
Saltrock Clothing - Truro logo

Reply from Saltrock Clothing - Truro

We're happy to hear that you are very satisfied with your hoodie! It's great to know that the fit and look meet your expectations. Thank you for your positive feedback.

Thanks, Saltrock

Rated 5 out of 5 stars

Overall Good

I made a purchase of several items in store in person. Was very pleased with the look of the store, the choice of items and the friendliness of the staff. Tried to make further purchases online, but have to say I had a completely different experience. Before anyone says "well, obviously, they'll be different " ... many items that I clicked on, the link wouldn't work! Click bait or what?! In the end, I got SO fed up, I just gave up! Overall, I love Saltrock, but please get your act together with regards to your website and online stock.

December 21, 2025
Rated 5 out of 5 stars

Quality

Friendly and helpful ………………………………………………………..

October 3, 2025

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