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3.9

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

1st Class Service

Problems with bathroom sink and kitchen tap. Called on recommendation of relative who said provided great service.
Call made and a quick response. Fitted me in next day - getting a plumber is like gold dust.
Josh called - user friendly, calm and professional. Sorted out problems.
Highly recommended

February 18, 2026
Unprompted review
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Rated 5 out of 5 stars

We had a leaking toilet pipe

We had a leaking toilet pipe and a young plumber called Alfie came to repair it. Parts in van didn't fit, so being our only toilet, he went and bought parts and because of the age of our house, he had to make a pipe to fit! He was very polite, friendly and cleaned up after himself. Excellent job.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Sink filled with standing water

Sink filled with standing water. Same Day Property Services called in the afternoon and said someone would be out that evening. They called back and plumber (Alfie) arrived within 2 hours. Wet vacuum used and problem fixed quickly. Expensive, but 10% discount for pensioners.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Unhelpful Office Staff

Emergency plumber out on 20th October and charged £290 for half an hour. Did not have the parts to solve problem, so just turned water off. Follow up appointment booked with him for first call on 25th October, but on 25th told me I must wait until the afternoon as plumber was ill. At 3pm same plumber arrived and denied being ill earlier. Charged further £246.
On October 27th same problem occurred and plumber booked for 29th. On 29th, told plumber was again ill so rebooked for 30th.
Plumbers were polite but Jo in office was rude, dismissive and unhelpful.

October 20, 2024
Unprompted review

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