samedaytees.com Reviews 476

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including shirts, hoodies, and totes, noting that the printing and overall finish look great. The ordering process is frequently highlighted as intuitive and easy, with many appreciating the quick response times and efficient service from the staff. Reviewers also consistently mention the timely and accurate delivery of their orders, often exceeding expectations even with rush requests. However, some customers experienced issues with incorrect sizing of garments, noting discrepancies between the actual product and the size chart. A few also reported problems with the web order portal, where their order was not retained, causing inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing the shirts as beautiful,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality of the... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness and efficiency in various situations.... See more

Order

Reviewers highlight positive aspects of order, often praising the easy design and ordering process, with some... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting timely and accurate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased orange polos with decoration on the front and sleeve, and the team, especially Pete, was incredibly fast and accommodating to all our needs. They truly made our lives easier. The polos ar... See more

Company replied

Rated 5 out of 5 stars

Needed a tshirt at the last minute so sent a request for a quote. They responded the next morning and made a size adjustment for me right away. Responded super fast to my emails and I submitted my ord... See more

Rated 5 out of 5 stars

The design and ordering process was intuitive. The delivery was on time. And best of all, the quality (hoodie sweatshirt with printed front and back) of the hoodie material was very good. I honestly w... See more

Rated 5 out of 5 stars

Rush order was delivered on with the product exactly as expected. Sizes of the Gildan Tee Shirts were as expected. Fully satisfied with the tee shirts, the printing, and the service. Prices compet... See more

Company replied


Company details

Written by the company

Over the last decade, Same Day Tees has created over 15 million custom garments. Along the way, we also created something we think is just as important – trusting relationships with our wonderful customers, big and small. While we’re a large-scale provider that’s capable of creating massive orders for the likes of Microsoft, we have a small, community business mindset that means a little league coach’s order is treated with the same attention and urgency as that of a Fortune 500 company. We understand that personalized products are incredibly important. You need to know that your order will arrive on time looking perfect. That’s why we keep everything in-house. As soon as an order comes in, it’s reviewed by a real human before it’s sent off for printing in our own, 10,000-square-foot production facility. Our standards are simply too high to let anyone else have a hand in what we do.


Contact info

4.8

Excellent

TrustScore 5 out of 5

476 reviews

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Rated 4 out of 5 stars

Thank you

Thank you, The only issue was that the tees were to be completed by a certain day, when we called the next day it was going to take an additional 3 days. After relaying our case there was a guarantee the shirts by the end of the day. Which was perfect since our event started right after we received them.

October 27, 2023
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Reply from samedaytees.com

Thank you for taking the time to give us a review. we appreciate your business.

Rated 2 out of 5 stars

I really wanted this to be great

I really wanted this to be great. My shirts were supposed to be DTG prints, but they don’t look and feel like shirts from other vendors. It feels and sounds like a vinyl sticker on a shirt. This is combined with the fact that the graphic was oversized. Customer service was pretty unresponsive and when they finally did respond, basically all that could be said was that I needed to add more comments. Guess it was my fault. I wish they seemed to care more.

September 27, 2023
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Reply from samedaytees.com

I'm sorry you weren't happy with your shirts.

Rated 3 out of 5 stars

The T-shirts are great, the delivery was not.

We ordered from samedaytees hoping for a swift delivery, and as far as I can tell, samedaytees processed the order and made it within one business day. The problem arose when it took 6 days to ship, when we selected the 'two day shipping option'. Now, this could be wholly the responsibility of the mail carrier, but some fault lies with samedaytees; the interface for selecting shipping options is not clear on the priority of the shipping. Many options had the same timeframe, but increased price, for no discernable benefit. Even when we asked a customer service rep about which option to choose, the option they directed to us did not exist, so we were stuck choosing the option that sounded the closest to what they advised.

Ultimately, the shirts we received were great, and exactly what we ordered, but the experience was not the best.

October 10, 2023
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Reply from samedaytees.com

Thank you for your impute. I'm sorry about the issue you had with shipping your order. I will go over this with my team and see if we can improve on it.

Rated 5 out of 5 stars

The important thing was meeting the…

The important thing was meeting the deadline - they certainly did that (48 hours later we have a happy client) - thank you.

October 13, 2023
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Reply from samedaytees.com

Thank you for taking the time to give us a review. we appreciate your business.

Rated 5 out of 5 stars

Awesome service

I was able to speak to someone right away, who was able to help me with my graphics.

October 5, 2023
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Reply from samedaytees.com

Thank you for taking the time to give us a review. we appreciate your business.

Rated 5 out of 5 stars

Amazing beautiful craftsmanship

Amazing beautiful craftsmanship! On time. Fabrics were soft. I would definitely order again.✨

September 20, 2023
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Reply from samedaytees.com

Hi Kim thank thank you for the kind words we enjoyed working with you on this project

Rated 1 out of 5 stars

Nothing was right

Everything. The shirts came in the wrong color so I had to change to your stock shirt. They were supposed to be ready Wednesday bc I flew out Thursday and they were not ready until Thursday so I had a heck of a time getting there. The children’s shirts were wrong size.

September 13, 2023
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Reply from samedaytees.com

Hi Kristen I apologize for the shirt not coming in time from my supplier. I thought you were happy with the better shirt and discount we where able to get for you.

Rated 5 out of 5 stars

Amazing print job!

Great job with print! Only took a couple weeks to get here. Definitely ordering more form this company.

September 19, 2023
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Reply from samedaytees.com

Thank you for taking the time to give us a review. we appreciate your business.

Rated 5 out of 5 stars

All ok

Delivery was timely, shirt quality good.

September 14, 2023
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Reply from samedaytees.com

I'm sorry about the issue with your print. Can you send me a picture of the shirt?

Rated 5 out of 5 stars

Great Experience

Great quality on their shirts and awesome customer service. Highly recommend

September 11, 2023
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Reply from samedaytees.com

Thank you I appreciate it!

Rated 5 out of 5 stars

Good color & shirt choices

Good color & shirt choices. Shirts do run bigger than expected. For example, I usually wear a men’s large. The competition wicking t-shirts I bought I fit in a medium. Colors printed were good, but not spot on.

September 8, 2023
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Reply from samedaytees.com

Thank you for taking the time to review!

Rated 5 out of 5 stars

Danielle did a great job

Danielle did a great job for our car club. We give her a bunch of sizes & colors with our logo and she managed to get us a quote the next day. Great job on the tees with friendly service. Will be back for more.

August 18, 2023
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Reply from samedaytees.com

You Made Danielles day.

Rated 5 out of 5 stars

Staff & shirts were great!

The staff was great. I called for information in the early morning then ended up placing my order incorrectly online. They were kind enough to email me as a follow up and very patient since I ended up calling three times to correct my errors. T-shirts were done same day as promised and look fantastic!

August 14, 2023
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Reply from samedaytees.com

Thank you feedback means a lots to my staff.

Rated 2 out of 5 stars

Lack of communication, not organized and not so nice staff at facility

I placed my order on the 24th of July and selected priority shipping. On the 28th I was told they would arrive to me by the 10th of August. I’m not sure why they are called same day tees but was told they type of order I had didn’t qualify for expedited service. All I wanted was an image printed on a tee shirt so I’m not sure what other service would qualify. So the lady on the phone told me I could get them by the 2nd if I picked them up. I agreed to do that. She changed the order to reflect that and I received an email confirming the change. On the 1st I received another email saying that my order was ready for pick up. The next day I drove over an hour to pick up the shirts only to get to the facility and find out they sent my order out to be delivered to my home. The woman that delivered the news was unapologetic about the mishap and was very rude and condescending. When I asked why wasn’t I notified of the change she said I don’t know they’re not here.

My white tees graphic looked good. My darker tee graphic you can see through the design

August 2, 2023
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Reply from samedaytees.com

Apologies for the mix-up regarding the change in your order from shipping to pick up. I will make sure to communicate your feedback to my team. Upon reviewing your order, it appears that you had chosen our standard 7-day service, hence why the production time was as confirmed. However, we do provide a same-day service for certain styles that we have available in our inventory. If there is anything else I can assist you with regarding this order, please do not hesitate to let me know.

Rated 5 out of 5 stars

FAST service

FAST service, cheaper than other providers, and the customer service over the phone was GREAT. Would 100% order through them again.

To get next-day shipping, we ordered the shirts Thursday at 9:44 AM ish (had to be before 10:00 AM), and then received them on Friday at about 12:00 PM!

Was exactly what we wanted, and the quality is great.

August 3, 2023

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