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Sanctuary Bathrooms Reviews 1,467

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TrustScore 4.5 out of 5

4.3

Bathroom Supply Store
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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality and the wide selection available, often at competitive prices. Many people highlight the excellent service, noting the helpfulness of the staff and the smooth delivery process, which often includes good communication and timely arrivals. However, some customers experienced issues with their orders, including delays in delivery or problems with items not being placed or accepted by suppliers. A few other people also felt that the after-sales support for faulty items was not always satisfactory, leading to difficulties in resolving issues.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the good quality and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting promptness, friendly... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy ordering experience,... See more

Service

Reviewers highlight positive aspects of service, with many praising the seamless experience from ordering to... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight competitive and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would be 5* but process was a tad slow. Ordered 17th and took 4 days to be picked on 21st and another 6 days to be delivered on 27th so 10 days. Neither company or delivery company notified us when... See more

Company replied

Rated 5 out of 5 stars

Most supportive team; excellent range of items. Even months' after our purchase a faulty item replaced with o additional cost. Speedy delivery. This is where we would go again and again for ou... See more

Rated 5 out of 5 stars

Great selection and very good prices. Easy to use website. Ordered the goods Sunday night and Delivery was confirmed and arranged for Wednesday. Great communication from Delivery team who confirmed... See more

Rated 5 out of 5 stars

I purchased a Crosswater bath screen at a very competitive price. Crosswater Tap and Toilet Roll Holder. Really pleased with all purchases. Ordering was smooth and importantly I could actually speak... See more

Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Mirror Shop
  4. Shower Door Shop

Information provided by various external sources

Sanctuary Bathrooms is not your normal Bathroom company. All of us here are passionate about providing our customers with the best service and prices we possibly can. Don't just take our word for it, why not have a read of just some of our testimonials from very satisfied customers. We are a family run, UK based, bathroom business with more than 25 years experience and many years as an established online bathrooms specialist, Sanctuary Bathrooms prides itself on offering a high standard of personalised customer service which is second to none. Sanctuary bathrooms specialise in the supply of high quality bathroom suites and quality items for your bathrooms. Our range includes freestanding baths, baths, bathroom furniture, shower enclosures, bathroom taps, basins, recess shower doors, shower trays, walk in showers and everything you need for the bathroom.

sanctuary-bathrooms.co.uk

Written by the company

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 20% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Exceptional value and great service

Purchased a Burlington Bath online that was competitively priced. Online ordering process was straight forward and received regular updates on progress of my order.
Product delivered safely and on time via their own delivery service.
I thoroughly recommend Sanctuary Bathrooms.

April 23, 2026
Rated 5 out of 5 stars

Most supportive team

Most supportive team; excellent range of items. Even months' after our purchase a faulty item replaced with o additional cost. Speedy delivery. This is where we would go again and again for our bathroom equipment.

April 23, 2026
Rated 5 out of 5 stars

Great seamless service

Great seamless service, from ordering to delivery, great product at a competitive price. Excellent delivery service, friendly, cheerful and on time.

April 14, 2026

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