Sandalshop Reviews 

97
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that online orders arrive promptly and always in wonderful condition. Consumers are also consistently happy with the outstanding product quality, accurate sizing options, and highly competitive prices offered. However, some people mentioned that postal delivery could occasionally take a bit longer than expected, or that specific footwear might feel a little narrow initially. A few buyers also noted minor initial hesitation before placing their orders, though they were ultimately pleased to find hard-to-get items and experience smooth delivery assistance.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting speedy shipping and... See more

Product

Clients share positive opinions on product quality, praising the fabulous items that match online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great shopping experience.. Price was right and communications after the purchase were reassuring. Postage took longer than expected but that wasn’t the fault of the Sandal Shop. 10/10 and I’d be v... See more

Rated 5 out of 5 stars

First time buying from this store but I would definitely recommend them. I had some questions after ordering and they were excellent. Great prices and quick delivery


Company details

  1. Shoe Store

Written by the company

SandalShop the UK's largest independent sandal retailer. With over 30 brands and more than 4500 styles we have sandals for women, men and kids. All with Free Delivery & Return. Come and check out the massive range at SandalShop.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

97 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(97)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would recommend not ordering from…

I would recommend not ordering from this shop the customer service is very poor

ordered some vionic sandals when they arrived they were not what I wished they were rather under quality...... Which is nothing to do with sandal shop however on my attempt to return them I have gone round to this webpage a few times unable to identify our link that works for returning they all have the error codes as does contacting them..... Once I was able to contact them... After I had spent some time in the end endless automated call system.

I was told an email with be with me within five minutes with my return details and label....... Nothing in the inbox nothing in the junk box now I'm stuck in the endless automated call line to get back to them

March 6, 2024
Unprompted review
Sandalshop logo

Reply from Sandalshop

Hi Nicola

I can see that your return label was sent out multiple times. Can I ask you to check your spam or junk folder?

Regards

SandalShop

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Rated 1 out of 5 stars

Very unhappy with sandals as the…

Very unhappy with sandals as the Velcro’ on the right shoe kept coming undone but they had only been tried on in the house luckily but I have not been sent a return label after several emails and photographs have been sent via email and I am getting fed up of it now as I have a right to return the item as the shoes have not been worn.Would not recommended.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. Shoes weee slightly too small due to European size discrepancy but was very quick & easy to swap for correct size at pick up. (I’m size 9 uk which turned out to be 44 not the usual 43 )

May 31, 2023
Unprompted review
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Rated 3 out of 5 stars

Speedy delivery

I was happy with the speed of delivery. However I have returned my order as they were not suitable. Will make another order at some point as I was impressed with the website and choice of foot ware. Hopefully the refund is just as speedy.

April 21, 2023
Unprompted review
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